Hotels near Wakefield Kirkgate, Wakefield

This stay was hindered by the lift being out of order for the 4 days we were there. The room was spotless as usual, we had a room at the rear of the hotel which suited us better it was quieter. There was quite a few inconsiderate guests this visit, it is Christmas so we expected some party goers but noisy good-night and plans made to meet for breakfast from 12.30 through to 4am stopped any hope of sleep. The other three nights were fine as usual. There was also an issue parking due to a Christmas party. Hotel patrons should have priority, perhaps each room having parking allocation would help. We will be staying again in the not to distant future as the location is ideal for us.

Staff were really friendly & very helpful! Nothing was to much, even when we came back early hours of the morning and reception was closed the last saw us and helped with some food :) Room was clean, bed very comfortable, location was great close to transport to Leeds.

Service was phenomenal Room was ok, clearly recently refurbished with a “big brother” chair Very comfortable. My window was stuck open, not a problem now, would be in winter! Breakfast was convenient with gf bread out and soy milk available Lovely hotel with free parking (my favourite)

I just wanted to mention that me and two of my colleagues came in earlier in the week (for the first time) for some food as we have recently moved in to a new office in the area and we were all very impressed with the level of good old fashioned customer service that we received from Trish. She really went above and beyond and it was hugely appreciated. We will definitely be visiting again and just wanted to say thank you. Luke

Got a Groupon deal at only £79 for a double en-suite with breakfast and a bottle of Prosecco. The reception staff were very helpful and even got a free upgrade with a nicer room including soft drinks and 2 Kit Kats with great views overlooking the canal and late check out too. We parked nearby at Leeds dock about 10 minutes walk away as we have done before at a reduced rate of £8 for 24 hours. Nice modern hotel in a great location with free quick wifi and close to Leeds city centre with a couple of bars on the doorstep.

well what can I say. from start to finish it was perfect. the ladies in reception were so welcoming and friendly! they made sure we knew what we were doing and where we were going. the building is lovely, clean and welcoming. the staff at the pool bar were friendly and helpful. the room was gorgeous and had everything you could ever need. the spa was clean and relaxing😍 we had an evening meal where Michael served us, he was lovely! so kind, friendly and funny. made us feel so welcomed and at home. Was so helpful! he is a gem! the food was to die for and left feeling so full and content. i cant give this place enough praise! 10/10 and will definitely be back. such great value and a gorgeous venue and amazing staff !

All the personel was very kind with us, and most helpful. The room was big and had a decent bathroom (better than most I have stayed in). Well situated: next to supermarket, post office, bus stops, and different food restaurants. Only issue for us were the pillows, which were too bulky and hard (compared to our own pillows at home).

We booked a twin accessible room using IHG points. When we checked in we were told it is not available - its been allocated to someone else. It was a very fraught check in - husband wanted to punch someone & I was on the verge of tears. Why do they think we booked an accessible room - for fun???? I NEED an accessible room because I am disabled. We were also 2.5 hours from home. To give him his due Jay on reception asked us to wait while he checked things out. He offered us a drink from the bar but as hubby thought we might have to drive home he refused. We also had plans with son to go out to eat that evening. Eventually Jay said he had a double accessible room which we gratefully accepted. The window in the room, was in full sun, did not even open a crack which on a day where temps had reached 34 degrees was not ideal. We rang reception and they said they would get us a fan, which then had an electrical fault and only worked if you wiggled the wire - not ideal and pretty dangerous in my opinion. The ‘included breakfast” was a joke as we were told there was nothing hot but a continental breakfast. As a T1 diabetic who counts carbs croissants, muffins, cereal is not ideal so it was just banana for me. As the hotel was full it was also very busy and no tables available - took my banana and bailed out. Car park was close by & a reasonable price. There were a couple of restaurants close by. Aircon in the bar was lovely and the complimentary glass of wine was very good. It was quiet during the night and the accessible bathroom was great. I still can’t believe that they allow you to book an accessible room then give it to other customers.