1000 H St NW, Washington D.C., District of Columbia, 20001View Hotel Details
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Grand Hyatt Washington Guest Reviews
4.3/5
Very Good
120 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(120)
Positive reviews(18)
Reviews with photos/video(1)
Negative reviews(2)
MHX
Queen Room
Stayed in Dec 2021
Solo travelers
13 review
4.5/5
Great
Posted on Jan 22, 2022
Nice hotel, recommended!
Guest User
Two Double Room
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The hotel is nice, very close to the White House, Chinatown is nearby, and there is a subway downstairs, so it is very convenient to go anywhere.
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Bettyxiaobai
Queen Room
Stayed in Aug 2024
Booked for others
15 review
4.5/5
Great
Posted on Aug 21, 2024
Energy bars are provided at the front desk, and it is very convenient to go out to the store
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Guest User
Queen Room
Stayed in May 2024
Family
4 review
4.5/5
Great
Posted on May 29, 2024
The hotel is in a great location and the rooms are spacious, but the coffee machine is dusty and seems to have not been used for a long time.
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Guest User
King Room
Stayed in Mar 2024
Travel with friends
5 review
1.7/5
Posted on Apr 1, 2024
The hotel is being renovated and the noise wakes people up in the morning. Can't sleep at all
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Guest User
Two Double Room with Atrium View
Stayed in Dec 2023
Family
6 review
4.7/5
Amazing
Posted on Jan 4, 2024
The room is large, the location is very good, and it's close to everywhere. The air conditioner is a bit old and sometimes gets cold at night.
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Guest User
Queen Room
Stayed in May 2024
Family
7 review
4.7/5
Amazing
Posted on May 13, 2024
The room is big and the facilities are new
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Ashley Sung
Queen Room
Stayed in Sep 2023
Family
4 review
2.7/5
Posted on Sep 18, 2023
The check in counter was not very friendly and very questionable.
It is the service quality of Grand Hyatt. Although the location is very good, the price is too high and the room is old and dark. It is not recommended. Conveniently, there is a Starbucks on the first floor. If you are driving, it is recommended to use spotHero
Our three day stay totaled $43 and was well worth it. All in all, you can find better hotels nearby for over $300 a night.
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Guest User
Queen Room
Stayed in Sep 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Sep 7, 2023
The location of the hotel is very good. It takes about 20 minutes to walk to various museums on the National Mall and the Capitol Building, the Washington Monument, the Lincoln Memorial, etc. The breakfast buffet is fresh and rich, the service is very good, the front desk of the hotel is also very patient and meticulous, and the hotel bed is very comfortable.
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Guest User
Queen Room
Stayed in Sep 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Sep 10, 2023
The location of the hotel is very good. It is in the center of Washington, Chinatown, and convenient for eating. I have a bad back, but they arranged a barrier-free house for me immediately after seeing me pushing a wheelchair. It shows that they are very considerate and I highly recommend it.
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Shafeiailvxing
King Room
Stayed in Feb 2023
Business travelers
11 review
4.7/5
Amazing
Posted on Feb 23, 2023
The location is very good, the facilities in the house are good, the space is large, but the quilt is a bit thin.
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Guest User
King Room with Atrium View
Stayed in Mar 2024
Booked for others
45 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Quite satisfactory, very convenient
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Anonymous User
King Room with Atrium View
Stayed in Mar 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 30, 2023
The room is very clean, the transportation is convenient, it is very close to various attractions, and it takes 15 to 20 minutes to walk. The ground floor of the hotel is directly connected to the subway, and the bus is free. It is very close to Chinatown (you can go to eat, it will be a bit messy compared to downtown)
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DahaiSelene
Queen Room
Stayed in Jan 2023
Family
11 review
4.5/5
Great
Posted on Jan 25, 2023
The location is superb, I played for four days without any transportation. The facilities are quite satisfactory, higher than ordinary 4 stars and lower than 5 stars, and there is no fault. The service is also good, responsive to requests. But a receptionist in the lobby gave me a bad feeling and deducted points. This hotel has only a very small number of corner rooms, which are very small and slanted, and the windows are only half the size. In the off-season, the receptionist gave me such a room. In fact, I suspect that he has discriminated, because he looked at our passports and asked if we are from China? I said no, we are from Canada, but we are indeed Chinese. He twisted his expression unnaturally. But after we checked in, we found that the room was not good. When we proposed to change the room, he also changed it readily, but asked us to go to the lobby to change the room card instead of sending it to the room. In short, the flaws do not conceal the advantages, and I may stay here next time I come to Washington.
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Anonymous User
Queen Room
Stayed in Dec 2022
Couples
1 review
4.5/5
Great
Posted on Mar 14, 2023
There is no problem with anything else, location, service, environment. The only thing is that the air conditioner in the assigned room is blowing on the bed, it is too dry