Bigakd79
October 6, 2024
We stayed a couple of days at this property on the Vacation Club floor. We stayed at this property several years ago when they first became a Pulse property, so we noticed the renovations made since our last visit. The upgrades really are noticeable in a positive way. We know this is a historic hotel but from within your room it is really hard to tell because of the good job they have done. With regards to the staff, everyone we engaged with was very friendly and helpful. We used room service and were very pleased with how they were so willing to adjust things due to food allergies. They only constructive criticism that we had was that we wished the property had more choice of dining and that the hours were not as limited. However, we understand that there are restaurants in the area outside of the hotel, so maybe they do not offer as much because more customers tend to venture out. Also, they no longer offer the buffet breakfast to Platinum and above level customers, but they do provide coffee, pastries, and crossiants. In the evening, they put other snacks out. We thoroughly enjoyed our stay and appreciated all that they did to make our stay a pleasant one. Lastly, the Vacation Club staff on the 7th floor were also great and extremely helpful. We highly recommend this property.