WhyHotel by Placemakr, Union Market

We booked this hotel quite a way ahead of our trip. We were really pleased with the apartment. Plenty of space for 4 of us, we had 2 bedrooms, a large kitchen/ living area. Great toiletries in the bathroom, The apartment was much more spacious than I had anticipated. My husband couldn't get the app to work but the staff were really helpful in trying to get it to work. In the end they gave us a key fob to use. Also our son arrived earlier than us and the staff were helpful allowing him to store his luggage and put food in a fridge. We walked from there to the Capitol in about 25mins. Would thoroughly recommend.

I had a very comfortable stay at the Why Hotel in Washington. I had a one bedroom unit (in a new condo building) that was clean and tidy, and felt much more like a home than a hotel room. It was equipped with everything that you could possible need - right down to a clothes washer and dryer. The bed was very comfortable indeed. The Trader Joe's is right across the street, which was extremely convenient for picking up basics like coffee cream. I was a little concerned about the saftey of the neighbourhood - it's undergoing renewal and there are boarded up, graffiti-covered buildings right next to new condo towers - but the area is attracting younger folks and the streets always felt vibrant and safe. I can only count three pitfalls: 1. I was attending a conference in downtown Washington and I erroneously thought the hotel would be an easy walking distance. This is not the case, especially if you are a solo traveller and possibly walking at night time. Ubers cost as little as $11 first thing in the morning to $45 to get out of downtown during surge pricing. 2. As other reviewers have stated, I could not get the app to work. This ended up not being a problem because a very pleasant young lady met me (after normal office hours) and gave me a fob, but it added a layer of stress with trying to get the app to work during a layover at an airport. Related, my WiFi password did not work, but this was also corrected the following morning. 3. As far as I could make out, there is not any television services provided. There was a notice stating that you could login with, for example, your Apple account, but I did not do that. It would have been nice to have, at minimum, basic cable service. If none of these are issues for you, then I recommend the Way Hotel.

This is not a hotel, but rather an apartment in an apartment building. No blackout shades. More like an AirBnB. I wanted the nicest place in Union Market, so I opted for the most expensive option in the neighborhood. Next time I’ll pay less and stay at the Courtyard Marriott, or another proper hotel. I was under the impression that I would get a queen bed. My mistake. It was a double.

As others have mentioned, very clumsy pre arrival process, but it gets even better. During a very busy time, all other hotels in area sold out, my reservation was cancelled 5 hours before check-in. The alternate location was 20 miles away, in Alexandria, which obviously does not work. Hotel did not care, i called and was told no one was available to talk to, and i could call back later. When I told them I would hold i was informed they did not allow guests to hold, so they would hang up on me. And they did. Email communication with Manager, Gregori, had the exact same feel, we don't care, you will do it our way or ..... Avoid this place if you like to maintain your plans, and not spend time and money changing them as Why"not"hotel feel appropriate. Martin Thornros

It wasn't a bad stay but it also wasn't the best. Other than the following 2 things, my stay was uneventful. 1. The room was not the cleanest. For the amount of money spent, I would expect a room that was cleaned to perfection. I seen left over hair, dirt and leftover objects from the previous stay in the unit. The hallway was very dirty and was never vacuumed during my 3 day/2 night stay. 2. You are not able to watch TV from the bed (I stayed in a junior 1 bedroom). This was a vacation trip for me and I would have loved to stay in the bed and watch TV. The room did not have a TV and the living area TV was behind a wall. Overall, there are other places that offer a better experience and cleaner than this hotel for the same amount of money. Since my stay was not horrible, I wouldn't mind recommending this hotel to a friend. However, I will not stay here again.

I am visiting my son for a few days and have the opportunity to stay at the Whyhotel. The people there are extremely nice and very considerate of guests. I especially love Gregori Capella and Breona Pinkney. They are excellent supervisors who really care about the tenants. I highly recommend this hotel. Gregori should be General manager over all the Whyhotels and Breona deserves a very big promotion too. Sherrie Adams