Guest User
September 27, 2024
I booked a "luxury double room" with en suite bathroom at this village pub with rooms, and stayed one night. I had a reasonably friendly welcome and was given my room key with instructions on how to use it, but no help was offered with my case which I had to lug up the stairs, as the guy seemed in a rush to go and speak to some locals in the bar. The room - room 1 - was pretty good, the bed was lovely and comfortable and the room was reasonably well equipped with tea and coffee making facilities, television etc. However it was very warm so I opened the windows and straight away noticed a problem with a lot of noise from what I assume was an extractor fan for the kitchen. I went back downstairs and asked a rather offhand lady if the fan was going to be turned off overnight but she also was in a rush to get to the bar, talking to me over her shoulder as she walked off and handing me over to a chef who asked me which room I was in, and when I told him room 1 he was clearly aware of the problem and said the fan would be turned off overnight. Unfortunately this was an untruth and the fan stayed on, making sleep difficult and completely spoiling my stay. The continental breakfast in the morning was nice but you just help yourself and there was no sign of any staff on reception either when I went to check out, so I just left my key on the desk. The whole experience felt very impersonal and I just felt like I was a money source, I didn't feel particularly looked after.