24 Hawkestone Street, Thorndon, Wellington, 6011, New ZealandView Hotel Details
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1 night
Atura Wellington, an EVT hotel Guest Reviews
3.9/5
Good
118 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness4.0
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All reviews(118)
Positive reviews(16)
Reviews with photos/video(2)
Clean and tidy(5)
Convenient location(5)
Negative reviews(2)
Anonymous User
Classic King Room
Stayed in Jan 2024
Couples
16 review
4.0/5
Very Good
Posted on Feb 28, 2024
Found a cockroach in the room. Tea coffee sugar sachets look worn and dusty. Probably left too long. Overall good hotel. Walking distance to New World. Near to the port. Thus super convenient and recommended for you guys.
Guest User
Classic Family Room
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 16, 2024
"I recently stayed atatura Hotel and had a wonderful experience. The staff was friendly and accommodating, always willing to help with any requests. The room was clean and comfortable, with a beautiful view of the city. The hotel's location was convenient, with easy access to restaurants and shops nearby. I also enjoyed the delicious breakfast served at the hotel's restaurant. Overall, I had a great stay at atura Hotel and would definitely recommend it to others looking for a pleasant and hassle-free accommodation."
Marcel Meulman
Classic King Room
Stayed in Dec 2022
Couples
29 review
3.7/5
Posted on Feb 12, 2023
Nice hotel with sufficient facilities and good breakfast and dinner opportunities. Close to the government buildings and easy to reach. Still requires you to walk 5km to get to the heart of the city
Damon Shawcross
Classic King Room
Stayed in Nov 2022
Business travelers
2 review
4.5/5
Great
Posted on Dec 16, 2022
I like this hotel, feels a lot more modern than some other Wellington institutions. Clean well appointed rooms. Great decor throughout.
Engaging and efficient staff.
Guest User
Classic Family Room
Stayed in Nov 2022
Family
1 review
5.0/5
Outstanding
Posted on Dec 11, 2022
My family and I had an excellent stay. The view was great, our room and our beds were so comfortable. There were plenty of towels for all of us to have showers. The only thing that could improve is the choice of food that is friendly for families, especially for children. But yes was an ideal one night stay.
Guest User
Superior Twin Room
Stayed in Nov 2024
Other
1 review
2.5/5
Posted on Jan 3, 2025
Service: The front desk has a very bad attitude. It's my first time in Christchurch. I feel very disappointed. It's as if I owe him money. The front desk is a 60-year-old Asian face. The room has a suffocating smell. The hotel requires online payment. If it is paid in person, I will definitely not stay. I really don't understand how such a hotel can continue to rip people off. It's really speechless. I drove a day to the hotel and thought I would have a good rest. Who knew I would meet such a ** person
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arsenecheung
Classic King Room
Stayed in Jun 2024
Family
7 review
1.7/5
Posted on Jul 23, 2024
Came to Wellington to meet a friend and booked two nights. Because of Microsoft's global blue screen incident, our flight was cancelled, which delayed one night and wasted one night. And the computer system of this hotel also failed due to blue screen on that day. Because of this force majeure factor, I repeatedly communicated with the hotel through Ctrip and called myself, hoping to reduce losses and refund the first night, but the hotel refused and hung up my phone rudely, saying that the risk was at my own risk. After we arrived, because we had a 6-year-old child, we had already lost one night's accommodation fee + breakfast, and the other party had to charge the child an additional 12 New Zealand dollars for breakfast on the second night.
The customer experience was too bad, too bad, and it was unreasonable.
Facilities:
The hotel house was extremely small, and there was no place to walk with two suitcases opened.
The kettle was broken and could not boil hot water.
It is definitely not recommended for travel
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Xiaozhong
Classic King Room
Stayed in Feb 2024
Family
4 review
4.5/5
Great
Posted on Mar 17, 2024
The room is very small. You can hear the sound of vehicles near the road. There is a supermarket (New World) across the road to the left of the hotel. It is very close to Guogong Building.
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bigmurphy
Superior Twin Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 31, 2023
The hotel environment is very good and the room is very clean. There are supermarkets nearby where you can buy things.
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Florentino Mallet Sanchez
Classic King Room
Stayed in Nov 2023
Family
5 review
4.5/5
Great
Posted on Jan 2, 2024
Very attentive reception. Clean rooms and comfortable bathrooms. In addition, you have coffee, tea, chocolate, etc. to prepare in the room. I quite liked the good service.
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Guest User
Superior Twin Room
Stayed in Nov 2023
Family
10 review
4.0/5
Very Good
Posted on Jan 4, 2024
The room is not big, it is a compact urban hotel and it is very convenient to go anywhere.
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Anonymous User
Classic King Room
Stayed in Jul 2023
Travel with friends
48 review
5.0/5
Outstanding
Posted on Aug 30, 2023
The room is clean, the location is relatively close to the train station, surrounded by the government, and there is a very large supermarket next to it, which contains a lot of delicious food, which is quite rare in New Zealand. Very, very, very recommended. Another thing is that we arrived at 10 o'clock in the morning and checked in directly without waiting until the afternoon.