Mama Alex
January 31, 2025
For the location because it is close to my house, I stayed because the house was flooded, for the cleanliness please check again, the floor is not clean enough, the table, and the wardrobe for putting clothes, if the bed is okay clean comfortable, pillows and blankets are okay, for the bathroom I happened to be 2 days but different rooms every night with the same type, different for cleanliness and type of room some look old school from the items, some are minimalist, for the service some staff don't smile or are not welcoming but not bad, not rude, still okay, but if they were friendlier it would be more comfortable, for food there are more quite good for snack stalls, for heavy food it's just average, the elevator is okay clean, the lobby is not bright enough, with the glass when you want to enter the hotel it's not nice to be dazzled when you want to enter, I understand for the service maybe because it's flooded the lower part of the hotel basement is also flooded, maybe they are tired and the staff who want to come to work may also have It's hard to come to work, yes, hopefully it will be more crowded for Royal Palm, and several things will be improved, thank you for helping us to be able to rest peacefully from the flood🙏🙏
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