West Jakarta Hotels with Airport pickup service

The room exceeded my expectations — great value, beautiful decor & interior, cosy furniture and overall safe and lovely stay. Some caveats for this stay was the location — realised that it was not a very prime location and can be a little inaccessible. Vehicle recommended to get to the lobby, and even through ride-sharing / booking apps such as Grab, three to four drivers have cancelled on me due to the difficulty in accessing location. Near several landmarks & malls on the map but the winding road / highway (it is an elevated spot) may make a five minute walk into a 15-minute journey. Great place for those with access to transport or for those who plan to relax in the room all day.

I'll give it a 2. The staff are nice and the gym is very well equipped for a hotel gym. The gym itself ill give a 5 star but the hotel it self is very run down and old. Original room had no hot water , occasionally Luke warm at best, and the aircon was dismal. After complaining they informed me they sent a technician to the room and the water should be ok. Nothing had changed. Upon further enquiries I was shifted to a new grand deluxe room 1 floor up (15). The room was slightly fancier but still very dated. The lights occasionally made loud buzzing noises for no reason. Aircon and hot water was still an issue. For the price I paid (roughly $100 a night) I am extremely disappointed. $50 a night might be more reasonable if you can handle subpar aircon and hot water. The convenience of having a mall attached is handy for somewhere like jakarta. Oh and there was a flood in the hallway of level 14 one night.

I recently had the pleasure of staying at the Peninsula Hotel in West Jakarta, and I must say, it was a truly delightful experience. The hotel’s location is strategically positioned, making it convenient for both business and leisure travelers. The rooms were spacious, impeccably clean, and tastefully decorated, providing a serene oasis in the bustling city. The comfortable bed ensured a restful night’s sleep, and the modern amenities, including a well-appointed bathroom and high-speed internet, met all my needs.

Super friendly staff and also security there. Now the parking entrance has been changed and makes it more convenient 👏👏 Recommend for short or long stays 👍

Great location and near to malls. Mall is next to the hotel. Room is comfortable and clean to stay. Would stay again in future.

Very nice location , good location with malls around ( lippo and Puri mall ) , spacious room and clean , service excellent always ready to serve . Special thanks to Wuri from the reception ; she helps me to shop in malls by translating me into the local language . Thanks to her manager for the approval. Well done and thanks again !

The shower space is a bit small. 1 of the towels has stain. But overall this hotel is comfortable. 8/10 for everall

As far as three-star hotels go, this hotel certainly does hit the mark with all the usuals that you would come to expect. Where this hotel goes beyond is the employees. Every interaction I had with then was pleasant and they always went the extra length to accomodate any reasonable requests I had. I came during a very busy period and I was impresses that they still managed the way they did. If you're looking for a mid-tier hotel with no extra thrilla, this would do just fine.

Its really very pleasent to have staycation here for 2 nights with my family, service was very good from check in till I got my room. Security was very polite, helpful and also friendly. Cons : We have to wait till 13.30 (almost 1 1/2 hours) to get our room ready Swimming Pool Bar was not ready to serve guest Order 1 coconut need 50 minutes to be served and she said that we have problem in our kitchen, Accor Hotel like Mercure should have excellent services to their guess and kind problem like that should not be occured. Swimming Pool was clean and also clear water, but the water is too cold for my boy, we dont know how the water become cold like ice water. Location is the best part for This Hotel, will be back again for another staycation @Mercure Batavia Kota Tua. Thank you very much guys.

Nice hotel with great hospitality staff, clean room, friendly security, when i stay in this hotel, they treat me like a king. They are helpful and friendly. I will comeback to this hotel again in my next visit to jakarta