Ascot Motor Lodge

We arrive on stay to be told they dont know anything about our booking. We show our booking details and payments. So assigns us our room which was not ready for us to check in. We get into our room. There are alot of updates that need doing to the rooms. We had 2 to 3 light bulbs that we had to change from room to room. We had 2 forks and 3 knives to share between us for dinner. Once leaving we get asked to pay. This had already been done by our company so we where abit confused to be told that they dont have access to see anything. So they are not sure what we have or dont have once again i showed the invoice. Dont get me wrong it was a bed and a roof over our heads but i am very upset with what we paid for to what we got. It wasnt enjoyable and could not wait to get home. Over all i will not be going back.

Wile the place had everything we wanted the room we choose on wotif wasn’t correct not sure how they can sell a place which is not as described but it will fine all the same

The property was priced accordingly, rather dated and a few issues that need attention, otherwise a good stay and would stay again

This was a typical New Zealand motel with full kitchen facilities. Easy access and parking and friendly staff

This is a very run down motel, definitely not a 3 star. The 2 bedroom unit we booked was dirty, there were stains on the bed covers and hair all over the floor. The stove and hobs in the kitchen did not work at all and there was only 1 glass to drink from in the kitchen. If the stove and hobs did work then you wouldn't be able to use them as there was very limited cooking equipment. Half of the lights in the unit either were broken or had missing light bulbs and some of the switches on the wall were broken so a child using the switch could get electrocuted. The windows would either not open or were missing the locks so they would not close. There is no reception staff on arrival so you have to call them and then they are confused on who you are and what motel you are staying in. The manager said he would provide a full refund, 2 nights refund was received from *********** but the manager is now ignoring me for the first night refund.

Budget accommodation at worse. Was dirty and dusty. Found old shoes under bed. My partner and I sneezed all night due to dust. Booked for 2 nights and left after 1. Broken down car in yard and was run down. Needs to close and revamp.