Westerner Motel

The lady in the office was very nice, but that is literally the only good thing. The room smelled really bad. There was a chair that was absolutely filthy. The shower was kind of gross and the towels had holes in them. The tv remote had crusty something on it so i opted to just not watch tv. There were cobwebs on two corners of the ceiling. The a/c unit was very dirty. Luckily I didn't have to use it. And there was a crazy electrical set up that actually scared me, with a tangled up mess of cords hanging haphazardly down the wall and plugged into a power *****. I'm going to try to add photos.

I wouldn’t even give this place one star! My husband and I had a booking through ********** at the westerner, due to family circumstances we had to cancel our booking. We contacted the motel and we’re told to contact the place we booked through (the owner Nina was telling the employee that was speaking with my husband on the phone what to say the entire time, finally the employee asked for the owner to just speak with us themselves, but the owner refused to do so), we did then call ********** and they informed us that they would try to contact the westerner motel for us. They emailed us a few days later saying they were unable to reach the motel and that in order for us to get a refund we would need to call the motel directly. We called the westerner again and the first time my husband asked to speak with the owner of the hotel and we were hung up on, we called back and there was no answer. The next day we called again and the phone was answered by the one of the owners who said he was Nina’s husband. We asked about getting a refund and told him that ********** said that all that they needed to do was reverse the reservation on their end, he then responded “well they are telling you bulls***”. My husband went on to say that we are frustrated with the whole thing and the owner went on to say (and this is a direct quote) “f*** you, I don’t care about anything you have to say, f*** you”. I am absolutely shocked and disgusted at the way that the owner spoke to my husband. Not once did my husband say anything rude or disrespectful or use any profanity, and the owner would only respond with rudeness and profanity towards my husband. I would not recommend anyone staying here.