Best Pet Friendly Hotels in Winston Salem

I needed a place close to the hospital and my daughters college for her surgery. Hawthorne was the closest to both, almost within walking distance to both. I reserved our room for our stay in advance, in which I received an early bird discount. We also received another discount since we were there for the main purpose of the hospital. Due to other circumstances, the day before we were to check in, I needed to check in a day early. They were very understanding and accommodating and still gave me the same rate. The day of her surgery, we realized that our room was not going to be as accessible as we thought, so we needed to change rooms. Again, Hawthorne was very understanding and accommodating and moved us into a more comfortable room for her with no questions asked. On day of check out, we needed a late check out due to having to wait on our transportation, and again, very understanding and accommodating, no questions asked. The entire staff from Check In all the way to Maintenance were AMAZING! They went above and beyond to meet our needs, help us with my daughter and her wheelchair, and made us feel so welcome. The room was spacious, extremely clean (the entire facility was immaculate), and the beds were very comfortable. The pool area was beautiful, although closed for the season. Due to Covid, they did not have the Continental Breakfast as listed on their website, but did have a ”Grab and Go” bag with coffee and afternoon tea in the lobby area.

Filthy, musty hallways. Only good thing is clean bedding in room. Bathroom looked like a 2 year old caulked the repairs, chipped pain all over bathroom and ceiling in room. Elevator under repair, freight elevator sounded like it was ready to break. Upon arrival told pool was closed yet there were children swimming in it. Tiles in entryway to hotel all cracked and crumbling, covered over with rugs...Total tripping hazard . Neighborhood was terrible. I was actually approached by panhandler in a fast food restaurant 2 blocks away. If I hadn't been so tired (I drove quite a distance that day) we would have gone further down the road on our journey.

I booked this hotel because I'm a sucker for older buildings with Art Deco architecture. When I walked into the lobby, i was pleased...it appeared to have delivered in that department. The gold elevators, the floors, the fixtures were all exactly what I was looking for. Sadly, once we got up to our room, the charm of the hotel ended with a thud. The room was dark. We fumbled for the light switch, and a single low-watt lightbulb flickered on by the bed. The rest of the stay, I tried to get some kind of illumination (other than the flashlight on my phone) but was thwarted at every attempt. The floor lamp's bulb was burnt out. Other switches did nothing. The curtains were impossible to budge or even reach. It felt like we were in a cave...a cave with dated carpeting and beat up furniture. It's sad, because this building could be such an amazing hotel if they put a little love and design into the rooms. We ate at the restaurant downstairs for dinner and it was pretty good. Over all, however, I say thumbs down. Kimpton, I thought you guys would do better than this!

We've stayed at the this Hotel several times now, and the hotel and staff will never disappoint! The facilities are second to none, always spotless and of the highest quality. The Hotel staff are the most attentive, friendly, and helpful we have ever encountered.

Basically, the service is average. The air conditioner is too noisy.

This is a decent property right across the street from the convention center in Down Town Winston Salem. Valet parking cost about the same amount as parking in the public garage so I recommend it. The room I was in was updated and in very good condition. I coun't hear any road noise but I was on the 16th floor and that may be why. The front desk was helpful on check in. I can recommend this property. It isn't too pricey and they don't try to add silly destination fees.

Sleep inn is the best and most comfortable hotel chain in the United States, at a reasonable price. The bed and the bed were very clean and comfortable. The breakfast was very rich and the passengers were of high quality and clean.

I just stayed 3 nights at Indigo for work. It was my first stay since early 2020. My employee also stayed there, and had a similar experience. Pros (and the only reasons I’m giving a 3 rating): The restaurant was the best meal I’ve had in years (though a little pricey). Also, the restaurant/bar/front desk staff were all really nice. Cons: The thermostat in my room did not work, and no attempt to fix it was made, which means it will remain an issue for future guests. The plus was that there is a master control downstairs so they can set it for you, but they have to do that anytime you want it changed. Also, the system was apparently set to change my AC of 68 to HEAT set at 75 midday, so every day after work the room was blazing hot and I had to call the front desk to change. One time they couldn’t figure it out so I literally helped the front desk figure out how to use the system. Another con is that the rooms are filthy. I’m no clean freak, but every surface needed a deep cleaning. If you want to see for yourself just look on top of the wardrobe which is short enough to put things on ( don’t). They also didn’t clean daily. Nothing was tidied up, nothing wiped down, no towels were replaced. They literally just made the bed. My employee said the same for her room. I don’t see myself staying here ever again, which I hate because the decor and staff were great.

This hotel has seen better days-such as back in 1995 perhaps. I've actually stayed here multiple times the last few months because of the location, but this last trip made me decide it's time to move on. I travel every week for work, and some things I look for are: cleanliness of course, soft pillows, decent towels, air conditioning that works, friendly people, walls that aren't paper thin, and rooms that aren't a hot mess. Pros: location, breakfast (though I've never had it), water pressure. Cons: Ever heard of the expression, ”lipstick on a pig?” This describes this hotel perfectly. You enter the lobby and it's beautiful-really is. Apparently they did a remodel. That's where the remodel ends. From the lobby, you enter the 3 elevators. All are nasty. They appear to be more like freight elevators, than elevators that are off a big beautiful lobby. They kind of smell, walls/floor are gross, and you get out of them and generally feel dirty. The rooms are circa 1995. Nothing is updated. Again, I have stayed here probably 5-6 times, so I have seen multiple rooms. The carpets are foul and fraying. The walls are stained up. The bathroom has super old faucets and sprayers, dirt in the corners, and the shower curtain/liner has seen way better days. My last room that finally made me decide to be a little crazy and stay elsewhere next time, had an air conditioning system that banged when it turned on, stayed on for a few minutes, then went off, and would bang again 30 minutes later. This room also had this phone whose picture I attached. All the buttons have been removed and it's filthy. The room I had before this one had an adjoining room. The door adjoining the 2 rooms was missing a lock and wasn't even flush against the wall (picture attached). I bring a door stopper with me on all my trips that I jammed up under this door-the only reason why I had kept the room and I was super tired. Anyway, I will stay at the Hampton a block away or the Courtyard my next trips. Just set your expectations correctly if you stay here.

Chose the location due to proximity to family we were visiting. Location is great -- close to highways, mall, and lots of restaurants. Once inside, though, we were surprised at the age of the hotel and its need for updates and repairs. The elevator was small and finicky; it liked to alarm for no reason when getting in. The hallways were hot and needed vacuuming. Our room was very spacious, with the door to the hall and bathroom placed at an angle to increase accessibility. The carpet in the room was stained, there was a hole punched in the wall, mildew on the shower curtain, a pink mystery stain on the ceiling in the shower, dead insects in the ceiling light in the bathroom, no extra toilet paper (we quickly ran out), and no tissues in the built-in tissue holder on the sink. Relatives of ours in another room said their soap holder shelf in their shower was ripped out and there was a hole in its place--no covering/tape/anything. We were informed that there would be no maid service during our stay (if staying less than 7 days) due to lack of staff, so if we needed anything, you had to go to the front desk for it. Breakfast was available; the only hot items were waffles or instant grits (hot water was available). Overall, the property seemed in need of a deep clean at a minimum, or at best, an update. The price is reasonable, but I would rather pay a bit more for a better-kept property with daily maid service available.