Best Western® Hotels in Yokohama

The location of this hotel is really good. Just 10 minutes from Shin-Yokohama Station. Also around the hotel there are many shops and restaurants. 15 minutes walking there is the Yokohama Stadium. The service is just amazing. Very polite and kind all the time. I even could do the check in before the time. Also can wash your clothes for a cheap price. Smoking area in the second floor. Room not big but not small neither. Very comfortable and cozy for one person. I really recommend this hotel. Also can exchange money and buy a SIM card for your phone. If you don’t know how to do it, they will help you.

For tourists it is close, maybe a quarter mile from JR and Tsurumi train station😀 Grocery store just up the same road😀 Food options close-by or farther out within easy walking distance😀 Check-In was easy and I anticipate check-out will be just as easy😀 Nice laundry area, three washers and dryers 😀 No folding table, they could have installed one on wall☹️ Older BW, but overall, kept clean and in good condition😀 Staff overall friendly, but much like Japanese, not engaging and communication is rough🤫 Was given 2 bottles of water when checking-in, which is BW standards😀 The one clerk who spoke English said to just ask for more each day. When we did, both times was told we needed to get out of vending machine😡 Room was NOT cleaned one day, We guess because we had don’t disturb sign on door till 10:10am until we left. They start their duties at 10am, I guess if they see sign at at that time, they pass you over for day😡 Three days, used coffee cups were not replaced😡 Overall, quiet around us for every night😀 Nice hot shower water with great pressure😀 TV is terrible, only CNN! Would be nice to at least have Japanese music channel😀 Beds were comfortable😀 No wash clothes, I was told they don’t use them here😳 We went out and bought our own bath Scrubby’s. Nice towels, you get two with two hand towels😬 No complementary coffee in the morning, that’s a first for us at BW😡 I hear good things about hot coffee vending machines here, put one in! Have breakfast for $1200 Yen I believe, did not try. We booked almost a month out, our room size was a large closet☹️ Simply had to walk sideways once you passed the bathroom door😡 Clothes had to be spread out on couch😡 Bathroom is SMALL☹️ The good news, we are discovering what Japan has to offer, so only in room to sleep🙄 Would I stay here again, “NO,” the amenities were just to week☹️ We are loyal BW guests and Diamond Select customers, we have come to expect a little more😬