Richmond Hotel Yokohama Ekimae

Richmond Hotel Yokohama Ekimae Reviews

Richmond Hotel Yokohama Ekimae

2 Chome-13-7, Kanagawa Ward, Yokohama City, Kanagawa Prefecture, 221-0835, JapanView Hotel Details
Richmond Hotel Yokohama Ekimae
Richmond Hotel Yokohama EkimaeRichmond Hotel Yokohama EkimaeRichmond Hotel Yokohama Ekimae
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Richmond Hotel Yokohama Ekimae Guest Reviews

4.6/5
Great
146 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(146)
Positive reviews(142)
Reviews with photos/video(13)
Awesome rooms(43)
Easy to get around(28)
Convenient for shopping(22)
Many dining options(15)
Large rooms(10)
Awesome amenities(10)
Close to metro(9)
Quiet & comfortable(6)
Negative reviews(4)
Guest User
Comfort Double Room Non-smoking
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on 7 Jul 2024
Great location and one straight road to subway and JR line, and close to lots of shopping. Family mart and pub and lots of restaurants nearby. The hotel is clean and modern, and have coin laundry. The TV even allows you to play Netflix. The only thing missing is water fountain.
Response from Property: Thank you for your positive review. We are delighted that you enjoyed our hotel's convenient location, cleanliness, modern facilities, and nearby amenities. Your feedback about the water fountain is duly noted, and we appreciate your suggestion. We hope to welcome you back soon. Best regards, Richmond Hotel Yokohama Ekimae
Steve Colbourne
Standard Double Room Non-smoking
Stayed in Mei 2024
Couples
5 review
4.2/5
Very Good
Posted on 6 Jun 2024
The Richmond Hotel chain always supplies good value and meets expectations. The location was perfect for our requirements, the accommodation adequate allowing us to enjoy our holiday in full.
Response from Property: Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.It is our greatest pleasure to realize that you were satisfied with us.We look forward to your next visit.Manager
Guest User
Superior Twin Room Non-smoking
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on 14 Apr 2024
Everything was good at the hotel. The only sad thing for me to share is that we had a very unpleasant experience inside the train heading towards Yokohama from Tokyo. We did not know that we were in the incorrect car. When we were told by the lady train staff, we got up from our seat and tried to go into the next car. But the next car was 110% full and we could not get in. One of the lady train staff was very rude and aggressive towards us. She pushed my wife very hard when we were in between the two cars until she almost lost her balance. Luckily she did not fall down. I view this as a very offensive act and we made a complaint at the Yokohama train office. The journey to Yokohama was very unpleasant.
Response from Property: Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.It is our greatest pleasure to realize that you were satisfied with us.However, we are sorry for what you'd experienced in the train to Yokohama.We are just glad your wife didn't get injured.Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for the better service.We look forward to your next visit.Manager
Anonymous User
Superior Twin Room Non smoking
Stayed in Ogo 2023
Family
1 review
5.0/5
Outstanding
Posted on 28 Ogo 2023
Very nice experience stay at Richmond Hotel and great breakfast as well
Response from Property: Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.It is our greatest pleasure to realize that you were satisfied with us, also with the breakfast served at Royal Host in our building.We look forward to your next visit.Manager
TONG CHI HOU
Superior Double Room Smoking
Stayed in Mei 2023
Couples
10 review
4.2/5
Very Good
Posted on 17 Jun 2023
Very convenient location with just few minutes walking distance from the Yokohama Station. Very nice breakfast restaurant down the hotel also serving the general public. Satisfied business style hotel for staying consecutively 3 nights in there.
Uu
Standard Single Room Non-smoking
Stayed in Jan 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on 17 Jan 2024
Ease of getting a local restaurants and to the nearest train station.
Response from Property: Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.It is our greatest pleasure to realize that you were satisfied with us, especially with the location.We sincerely hope to welcome you back on your next visit to Yokohama.Manager
Guest User
Family Twin Room Non-smoking
Stayed in Jan 2024
Family
10 review
5.0/5
Outstanding
Posted on 21 Jan 2024
Very good location, room is very clean, service is also good.
Response from Property: Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.It is our greatest pleasure to realize that you were satisfied with us, especially with the location and the service of the hotel.We sincerely hope to welcome you back on your next visit to Yokohama.Manager
Hakucho Nezumi
Comfort Room Non smoking
Stayed in Jul 2023
Couples
9 review
5.0/5
Outstanding
Posted on 24 Ogo 2023
Hotel is very nice, well kept. Room was great. Bathroom was great too. Staff are courteous and helpful. Location was great. Near the train station, near the subway. Area is bustling, lots of eating places and a Create store (mini department store) is right beside the hotel. Big department stores and malls are also maybe 5 mins walk. Only negative for me was that the British pub in front of the hotel was just brimming with loud drinking people the Friday night that we arrived. The next 3 nights were alright as the area was relatively quiet. Still lots of people about but that was more reassuring than scary as they didn’t appear drunk.
Response from Property: Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.We apologize for any inconvenience caused by the night life nose in the neighbor area at night.However, it is our greatest pleasure to realize that you were satisfied with us.As you mentioned, the location of the hotel is just 2 minutes from the North West exit of Yokohama Station which gives you easy access to many places including Haneda airport. We look forward to your next visit.Thank you so much for taking your time to share your experience with us.Manager
Guest User
Superior Double Room Smoking
Stayed in Sep 2023
Family
7 review
4.0/5
Very Good
Posted on 26 Sep 2023
clean and has great location. I just wish they had more comfy bed.
Response from Property: Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.It is our greatest pleasure to realize that you were satisfied with us.We are sorry that our beds didn't meet your expectations.As you mentioned, our hotel is just 2 - 3 minutes walk from North-West exit of Yokohama Station and is very convenient for both business and leisure travelers.Thank you for taking your time to share your experience with us.We look forward to your next visit.Manager
Anonymous User
Standard Double Room Non-smoking
Stayed in Jan 2024
Family
13 review
4.5/5
Great
Posted on 3 Jan 2024
Good location, clean and staff are helpful
Response from Property: Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.It is our greatest pleasure to realize that you were satisfied with us.Your comment concerning our staff is also very much appreciated.We are very much looking forward to your next stay.Manager
Johrui
Comfort Room Non smoking
Stayed in Jun 2023
Couples
1 review
3.5/5
Posted on 2 Jul 2023
The location its good & the room its good to😊 we are happy with our stay 😊😊😊😊
Guest User
Standard Room Non smoking
Stayed in Dis 2022
Couples
2 review
4.7/5
Amazing
Posted on 1 Jan 2023
very close to train station and shopping mall and restaurants. good location
Guest User
Superior Twin Room Non smoking
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on 25 Sep 2022
Perfect position for both business and holiday trip. Slightly bigger room than some of standard business hotel.
Fengjirui
Superior Twin Room Non-smoking
Stayed in Sep 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on 14 Sep 2024
The location of the hotel is very convenient, and I would like to express my special thanks to the following two staff members. Although we could not communicate, they made an effort to help us solve problems during the trip and helped us a lot. The location of the hotel is very convenient, and I would like to express my special thanks to the following two staff members. Although we could not communicate, they made an effort to help us solve problems during the trip and helped us a lot.
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dudu1981
Comfort Double Room Non-smoking
Stayed in Jul 2024
Family
16 review
5.0/5
Outstanding
Posted on 12 Jul 2024
The room in this hotel is not small, you can spread out three big suitcases, very good! The key is that the transportation is very convenient. After getting off the JR, walk to the west exit and you will reach the hotel in 3 minutes. There is a big drugstore downstairs. The prices of instant noodles and drinks are cheaper than those in convenience stores. However, on weekends, there are more people downstairs in the hotel because there are several pubs around. The hotel elevator goes directly to the second floor to the Bird Noble BBQ, which is very good for midnight snacks, but the waiters basically don’t speak English, so communication is a bit troublesome
Original TextTranslated by Google
Response from Property: Thank you for staying at Richmond Hotel Yokohama Ekimae.We also thank you for your positive review and feedback. We are glad to hear that you found our rooms spacious and convenient. We appreciate your comments regarding the nearby amenities. We hope to welcome you back soon. Manager