Best Western Hotel Fino Shin-Yokohama Reviews

The hotel is quite new and clean. The room is spacious and the bed is comfortable. I recommend this hotel.

It was go good that are environment,hygienic room. I can recommend it.

Very close to ramen museum, we got a wrong room at first but frontdesk staff fixed it immediately, great service!

Good - The room is reasonably good size, the light inside the room is bright. Need to improve - There are dusts on the window panel, on the edge of the desk, on the bed frame, most of the bottles inside of toilet have difficulties to dispense its contents.

The location of this hotel is really good. Just 10 minutes from Shin-Yokohama Station. Also around the hotel there are many shops and restaurants. 15 minutes walking there is the Yokohama Stadium. The service is just amazing. Very polite and kind all the time. I even could do the check in before the time. Also can wash your clothes for a cheap price. Smoking area in the second floor. Room not big but not small neither. Very comfortable and cozy for one person. I really recommend this hotel. Also can exchange money and buy a SIM card for your phone. If you don’t know how to do it, they will help you.

Hotel is very basic, but close to the station for a one night stay. I have to mention that the hotel is not clean at all, and the carpet situation is a big problem (gets very dirty). The hotel is old and should considered some renovations. The hotel staff was cordial. Compare to other hotels, it's pretty expensive for the offering.

Great hotel near Shin Yokohama station. New rooms, very comfortable and quiet with lots of convenience stores and restaurants in the neighborhood. The staff was super friendly and when I checked out, a staff member ran to get me an umbrella as it was pouring rain outside. That made my day! Thank you for the great stay. Highly recommended and great value!

Good quality and location for the price

It's not too far from the station, so anyone can get there without getting lost. The amenities were great, but the room was small for two people.

It was close to Shin-Yokohama Station and there were convenience stores nearby so I could go for a drink in the evening, so it was convenient! Amenities were provided and I was able to take only what I needed. The room was also clean and I was very satisfied!

The location is close to Shin-Yokohama Station, and there is an overpass on foot, making it very easy to find. There are many choices of restaurants nearby, so you can eat as much as you like! The executive room is spacious and has enough space. The windows on both sides are arranged in an L shape, which is very refreshing! The room was clean and tidy, and the bellhops were very friendly. When they saw us pushing our luggage, they took the initiative to walk to the door and press the button for us. From the details, I felt their enthusiasm for their work. They were very considerate and told me and others to study hard.

Facilities: Complete facilities, good room layout, two people may be crowded, but one person is just right. Hygiene: Very clean. Environment: Convenient transportation, not far from Shin-Yokohama Station, about one kilometer to Yokohama Arena, the street view is also very beautiful, there are also many convenience stores around, and there are many small shops to eat after the evening. Service: Very good, I didn't know that I had to swipe the room card outside the elevator at first, and I came to guide me. There are a lot of luggage stored in the hotel lobby, probably all tourists who came to see the concert.

There are several supermarkets and supermarkets near the hotel, which is very convenient if necessary! The hotel is very clean and has sufficient supplies. The hotel is not far from the station and the transportation is very convenient.

It's not far from the subway. There are many supermarkets and small shops nearby. The room is of the standard standard in Japan. Although it is small, it has all the essentials! I stayed in a room with two single beds. It was very convenient to sleep separately with my friends. There is a single pack of mouthwash available in the lobby. I think it is very useful.