2 Chome-2-11 Shinyokohama, Kohoku Ward, Yokohama City, Kanagawa Prefecture, 222-0033, JapanView Hotel Details
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Best Western Hotel Fino Shin-Yokohama Guest Reviews
4.4/5
Very Good
182 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(182)
Positive reviews(175)
Reviews with photos/video(33)
Clean and tidy(44)
Awesome rooms(32)
Great service(31)
Near shopping area(22)
Convenient for shopping(20)
Awesome amenities(18)
Easy to get around(12)
Many dining options(7)
Negative reviews(7)
XD C
Superior Twin Room
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 10, 2024
The hotel is quite new and clean. The room is spacious and the bed is comfortable. I recommend this hotel.
Tokyo radio system
Superior Twin Room
Stayed in Jul 2024
Couples
21 review
3.5/5
Posted on Jul 3, 2024
It was go good that are environment,hygienic room.
I can recommend it.
TsingTsing
Superior Twin Room
Stayed in Apr 2024
Travel with friends
17 review
4.5/5
Great
Posted on Apr 9, 2024
Very close to ramen museum, we got a wrong room at first but frontdesk staff fixed it immediately, great service!
Melissa
Superior Twin Room
Stayed in Mar 2024
Couples
26 review
2.7/5
Posted on Apr 1, 2024
Good - The room is reasonably good size, the light inside the room is bright.
Need to improve - There are dusts on the window panel, on the edge of the desk, on the bed frame, most of the bottles inside of toilet have difficulties to dispense its contents.
Anonymous User
Moderate Double Room
Stayed in Jul 2023
Travel with friends
37 review
5.0/5
Outstanding
Posted on Jul 19, 2023
The location of this hotel is really good. Just 10 minutes from Shin-Yokohama Station. Also around the hotel there are many shops and restaurants. 15 minutes walking there is the Yokohama Stadium.
The service is just amazing. Very polite and kind all the time. I even could do the check in before the time. Also can wash your clothes for a cheap price. Smoking area in the second floor. Room not big but not small neither. Very comfortable and cozy for one person. I really recommend this hotel. Also can exchange money and buy a SIM card for your phone. If you don’t know how to do it, they will help you.
6/10
Merlin & Jess
Executive Twin Room
Stayed in Dec 2023
Couples
11 review
3.2/5
Posted on Feb 1, 2024
Hotel is very basic, but close to the station for a one night stay. I have to mention that the hotel is not clean at all, and the carpet situation is a big problem (gets very dirty). The hotel is old and should considered some renovations. The hotel staff was cordial. Compare to other hotels, it's pretty expensive for the offering.
BRIAN CLAIR
Moderate Double Room
Stayed in Oct 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Great hotel near Shin Yokohama station. New rooms, very comfortable and quiet with lots of convenience stores and restaurants in the neighborhood. The staff was super friendly and when I checked out, a staff member ran to get me an umbrella as it was pouring rain outside. That made my day! Thank you for the great stay. Highly recommended and great value!
Hiroki
Moderate Double Room
Stayed in Feb 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Good quality and location for the price
みゆち777
Superior Twin Room
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 26, 2024
It's not too far from the station, so anyone can get there without getting lost. The amenities were great, but the room was small for two people.
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Guest User
Moderate Double Room
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 10, 2024
It was close to Shin-Yokohama Station and there were convenience stores nearby so I could go for a drink in the evening, so it was convenient!
Amenities were provided and I was able to take only what I needed. The room was also clean and I was very satisfied!
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Guest User
Executive Twin Room
Stayed in May 2024
Family
7 review
4.2/5
Very Good
Posted on May 11, 2024
The location is close to Shin-Yokohama Station, and there is an overpass on foot, making it very easy to find. There are many choices of restaurants nearby, so you can eat as much as you like! The executive room is spacious and has enough space. The windows on both sides are arranged in an L shape, which is very refreshing! The room was clean and tidy, and the bellhops were very friendly. When they saw us pushing our luggage, they took the initiative to walk to the door and press the button for us. From the details, I felt their enthusiasm for their work. They were very considerate and told me and others to study hard.
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Candy WEST.
Moderate Double Room
Stayed in May 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Facilities: Complete facilities, good room layout, two people may be crowded, but one person is just right.
Hygiene: Very clean.
Environment: Convenient transportation, not far from Shin-Yokohama Station, about one kilometer to Yokohama Arena, the street view is also very beautiful, there are also many convenience stores around, and there are many small shops to eat after the evening.
Service: Very good, I didn't know that I had to swipe the room card outside the elevator at first, and I came to guide me. There are a lot of luggage stored in the hotel lobby, probably all tourists who came to see the concert.
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Weiwei
Superior Twin Room
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 29, 2024
There are several supermarkets and supermarkets near the hotel, which is very convenient if necessary! The hotel is very clean and has sufficient supplies. The hotel is not far from the station and the transportation is very convenient.
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kkuuu
Superior Twin Room
Stayed in Apr 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jun 26, 2024
It's not far from the subway. There are many supermarkets and small shops nearby. The room is of the standard standard in Japan. Although it is small, it has all the essentials! I stayed in a room with two single beds. It was very convenient to sleep separately with my friends. There is a single pack of mouthwash available in the lobby. I think it is very useful.
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まんじろう
Moderate Double Room
Stayed in Apr 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Apr 21, 2024
It's conveniently located near Shin-Yokohama Station. The rooms are clean. There are plenty of amenities. The smoking area is a plus.