Guest User
December 18, 2024
Convenient location connected to yokohama station
. Northwest exit and go upstairs to the connecting bridge and walk to towards the hotel. Staff were very warm and efficient, a big thanks to the late night staff who assisted with the laundry issue where there were irresponsible guests who didn't collect their laundry for more than 40 min. If I have a gripe, it will be 2 washer is far too little. Breakfast was ok, simple, standard and filling. Check in and check out was a breeZe. Beds were comfy, pillows a little soft.. housekeeping top notch, change of towels and emptying of bins were efficient and water topped up daily which was much appreciated. Cleaning was very well done, bathroom didn't smell like many do.