Kinko-cho 5-7, Kanagawa Ward, Yokohama City, Kanagawa Prefecture, 221-0056, JapanView Hotel Details
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Keikyu Ex Inn Yokohama Station East Guest Reviews
3.9/5
Good
31 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(31)
Positive reviews(6)
Negative reviews(4)
マーボー222
Standard Semi-Double Room-Non-Smoking
Stayed in Dec 2024
Couples
136 review
5.0/5
Outstanding
Posted on Dec 9, 2024
It was a very nice hotel. I was very happy with how close it was to the station.
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Guest User
Single-use Semi-Double Room 11 SQM Non Smoking
Stayed in Mar 2024
Solo travelers
2 review
2.7/5
Posted on Jun 22, 2024
The lady at the reception was very kind.
I could hear the people in the next room.
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Guest User
Economy Double Room, Non Smoking (11 sqm)
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 30, 2024
It's always a nice and clean hotel.
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Guest User
Economy Double Room, Non Smoking (11 sqm)
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Living alone is not bad
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Guest User
Economy Double Room-Non-Smoking
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 12, 2023
It was a short time with CI at 1:00 and CO at 7:30, so I was able to spend without incident.
As a smoker, I would have liked a smoking area at least even in a non-smoking room.
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Guest User
Economy Double Room-Smoking
Stayed in Jun 2023
Solo travelers
4 review
2.0/5
Posted on Jun 10, 2023
I used a smoking room,
The room and corridor smelled of cigarettes more than I expected.
The room was normal.
There was no cleanser or lotion.
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Guest User
Single-use Semi-Double Room 11 SQM Non Smoking
Stayed in Sep 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Very pleasant stay experience
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Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Nov 12, 2024
I stay in many hotels and this was the first time I cancelled my stay even with a fee because the room was so horrible. Smoky room. I asked the front desk if they can switch me to a non-smoking room and they told me all rooms were booked. My skin is itching as I type this and I have the window open which makes it so loud because of the multiple trains that goes by in front of it. I HATE this room. Everything is yellowed from age. Even the pajama that they leave for you. I spent long as I can outside the hotel because I can't stand being in the room. One small elevator for the whole hotel AND everyone needs to go to the 2nd floor to check-in. I bumped into an older guy sneaking in a young girl. I took the cancellation fee and booked at Sotetsu Fresa Inn next to this place which is so much better for a similar price. Never again.
Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Nov 11, 2024
1 small elevator for the whole hotel AND you everyone needs to go to the 2nd floor to check-in. Smoky room. Didn't know I booked a smoking room. Asked the front desk if they can switch me to a non-smoking room and they told me all rooms were booked without checking. My skin is itching as I type and I have the window open which makes it so loud because of the train that goes by in front of it. I HATE this room. I spent long as I can outside the hotel and I can't wait to check out early tomorrow. I took the cancellation fee and decided to book at Sotetsu Fresa Inn next to this place is so much better for a similar price.
Guest User
Stayed in Jun 2022
Other
4.0/5
Very Good
Posted on Jun 12, 2022
I stayed for about two weeks, but I was able to work in the semi-double room on the 10th floor, which was equipped with the Internet and was on the track side. I didn't read the access guide in advance, so I walked to the national highway side after exiting East Exit A, and I had to ask at Family Mart to find it. You can't see the hotel right away from the exit, so it would be nice to have an information board or something. Although it is located at the east exit of Yokohama Station, it is very convenient once you get used to the fact that you can go directly to the east exit (PORTA, LUMINE) from Kita East Exit A, as well as the west exit (CIAL and JOINUS), which is connected by an underground passage. Breakfast was at the adjacent PRONTO, but it wasn't crowded and I could choose from several menus. Also, the security is good that the elevator doesn't work unless you touch the card key, but at first I was confused because I didn't know how to get on. There were several other guests who were in trouble, so I thought I needed a more easy-to-understand explanation or description. There weren't enough drawers for small items during my two-week stay, and there weren't enough hangers. Even after cleaning, there was hair left on the carpet and bathroom, and the cleaning didn't feel very thorough. The shower curtain in the bathroom smells strongly of mildew, and the whole room stinks. It is better to replace it though it is occasionally disinfected. There are some minor points, but overall it was a comfortable stay and I would like to use it again.