Hotel New Grand Reviews

The location is the best exploring Yamashita park and China Town. Also just few minutes walk from the Motomachi/China town station and opposite bus stop to the Haneda airport. It’s a spectacular view from the corner room and all staff service were amazing!

Amazing view with a very friendly staff

The corner room view is amazing

Very tasteful old hotel, Italian food and bar are good, but it's a pity that the second floor was occupied during the day and I couldn't take pictures

I have stayed at this hotel several times. The location, restaurant and cafe are great.

The location is good, very close to the Gundam Factory and Chinatown, and the harbor is downstairs, with a nice view. The entrance to the hotel is a bit winding, which took the longest time to check in during this trip. I hope it can be improved.

Many thanks to the two employees of the car service department

The room was great! The scenery is great! Whether shooting in the room or in the park across the mountain, the production rate is very high! Photos are proof! The service is also very good! We asked the staff how to get to Sanxi Garden. Not only did they give detailed and thoughtful answers, but they also printed out a round-trip timetable for us. We were very satisfied!

The hotel's customer service was top-notch. The hotel and the room had a nice, calming atmosphere, but there were two things that bothered me. The water pressure in the shower was quite weak... Also, I couldn't adjust the temperature of the air conditioning, so the room was hot and I was sweaty after the shower... These were the only two things that were disappointing, but it was very clean, quiet, and in a good location, so I think it was good overall.

Every year, my husband and I stay in the main building and look forward to afternoon tea. The restaurant's traditional menu and the view from the window are soothing and relaxing no matter the season.

Good location, historic hotel, very friendly. I forgot to pick up something, and they helped me keep it.

I stayed in a bay view room. The bay view at sunrise in the morning was quite charming. The hotel is opposite the Yamashita Park. The hotel is located at the subway terminal, which is very convenient for transportation and shopping. Chinatown is just outside the hotel, so it is also convenient for eating. The waiters are very enthusiastic and patient.

Very good hotel with historical stories

I was able to spend a very satisfying time staying in a building with high historical value. This hotel is recommended for sightseeing as it is close to Chinatown and Yamashita Park.