Sumiyoshicho, 3 Chome−33, Naka Ward, Yokohama City, Kanagawa Prefecture, 231-0013, JapanView Hotel Details
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Comfort Hotel Yokohama Kannai Guest Reviews
4.3/5
Very Good
133 review
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Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(133)
Positive reviews(126)
Reviews with photos/video(24)
Clean and tidy(31)
Awesome stay(31)
Delicious breakfast(29)
Convenient location(25)
Great service(17)
Great location(17)
Easy to get around(10)
Negative reviews(7)
DCRY
Double Economy
Stayed in Dec 2023
Couples
28 review
3.5/5
Posted on Jan 1, 2024
Booked the hotel room during festive season and was charged 190usd for the room. Room furniture and equipment are old and seem to be at least 20 years old. Room felt cold even with centralised heater on and wifi connection was unstable. There was also brown stain (coffee?) on the day curtain and the night curtain could not be closed completely. Would recommend that one source for other hotels in the vicinity (many) and likely could find a better option out there.
Guest User
Economy Twin Room
Stayed in Oct 2023
Couples
5 review
3.0/5
Posted on Oct 10, 2023
Not worth paying about US$100.00 per nite for a 17m2 room. Breakfast is simple and complimentary. Almost the same type of foods for past 6-days. The price of the breakfast should be included as part of the room rate of US$100.00. There is welcome drinks daily of coffee and teas as well.
Lori C.
Double Economy
Stayed in Mar 2024
Solo travelers
7 review
3.5/5
Posted on May 27, 2024
Very tight accommodations near metro stops. The bathroom was very small and the tub took up so much space it was wasted. The refrigerator was unplugged upon arrival and it took several hours to chill so I don't recommend bringing home leftover food that needs refrigeration.
Guest User
Economy Twin Room
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Convenient location near the Kannai JR and metro stations. Also most attractions are within walking distance (red brick warehouse, Chinese Street, Fast Noodle Museum, and Cable Car). The room is new and clean.
[KHUD] Nguyen Thi My Le
Double Economy
Stayed in Apr 2023
Couples
10 review
1.2/5
Posted on Apr 21, 2023
This hotel is very very bad for us
Anonymous User
Economy Twin Room
Stayed in Mar 2023
Family
2 review
4.7/5
Amazing
Posted on Mar 23, 2023
The location is like 5 minutes walk from kannai station, the front desk can speak English, some of them are really fluent, they have humidifier but the aircond is central heating, so if you are too hot, the only option you have is to turn off the aircond.
Guest User
Family Room
Stayed in Jan 2023
Family
6 review
4.7/5
Amazing
Posted on Jan 18, 2023
Nice clean hotel at convenient location. Room for three was in a very good size. The only shortcoming is the breakfast area a bid small and crowdy.
Guest User
Double Economy
Stayed in Dec 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Very good hotel
Ricky90
Double Economy
Stayed in Nov 2023
Couples
16 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Good room
Anonymous User
Double Economy
Stayed in Dec 2023
Business travelers
7 review
3.0/5
Posted on Mar 7, 2024
Good.
Stella Wei 🐳🧚🏻♀️
Double Economy
Stayed in Aug 2024
Family
6 review
4.5/5
Great
Posted on Sep 3, 2024
This is my second visit to Yokohama. The hotel is close to the train station and only a few minutes' walk away. You can find food of different grades and flavors everywhere in the surrounding area, as well as one or two Chinese restaurants. Chinatown, the Nissin Museum, and the cable car can also be reached within a 20-minute walk. On your trip to Izu, you can stay in Yokohama for one or two nights and play for two days. At this price, the hotel also includes breakfast, which is fine for light meals. There are free drinks and coffee on the second floor, ice machine, self-service laundry (200 yen) and drying (100 yen/half hour) on the third floor. But they only accept 100 face value coins. We stayed for a few nights, and when we left and went to another hotel, my daughter said that she missed the Yokohama Kannai Hotel!
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6/7
にじすけ
Double Economy
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 10, 2024
I was planning to watch a DeNA Baystars game during my stay, and it was great that the hotel was so close to the stadium and the station. I'd like to come again.
I was also glad that I could leave my luggage there easily.
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Yingzi
Double Economy
Stayed in May 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on May 28, 2024
I couldn't get a hotel near Shin-Yokohama because of my favorite idol's live show, so I stayed at this hotel for two nights because it seemed convenient for transportation.
It's close to Kannai Station and there are many shops around.
Check-in and check-out are self-service and quick...
You can also bring your own room amenities from the front desk.
If you're doing morning activities, you can walk to the Minato Mirai area in 15 to 20 minutes 👍 It was great to take a walk while looking at the beautiful view of the harbor in the morning.
The only thing that was a bit disappointing was the limited breakfast menu.
It's a business hotel, so maybe that can't be helped? But... there's no Japanese food menu? There were few side dishes... it was a shame ><
The good thing was that the lighting in the room was not as dark as a business hotel would be... it was bright and easy to put on makeup.
It's convenient, so I'll use it again if I have the chance.
Thank you for your help...
I forgot to take a picture of the room, so here it is in Minato Mirai in the morning 💕
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王禾
Family Room
Stayed in Apr 2024
Family
15 review
4.5/5
Great
Posted on Apr 16, 2024
Excellent chain hotel. Stayed in a family triple room (3 small beds) for two nights on weekdays in April 2024. The room was spacious, clean and comfortable; two of the small windows were widened, about 120 cm, and the other small bed was slightly smaller, about 90 cm wide. The windows can be opened to let in fresh air from the outside; there are ventilation holes above the windows. If the windows are not opened, the ventilation holes can be opened to let the air circulate. It is really a great design. There are toothbrushes and toothpaste in the room, and other supplies (pajamas, combs, etc.) need to be taken from the supplies cabinet next to the counter on the first floor. The guest rooms are located on the 3rd to 14th floors; the hotel's official website and elevator notices emphasize that all guest rooms are non-smoking, which makes non-smoking guests feel at ease. The counter staff can communicate in English, their attitude is friendly, and their explanations are detailed, which is worthy of praise. Guests can enjoy the self-service beverage bar next to the lobby on the second floor for free, including coffee, black tea and sencha tea bags. Breakfast is a self-service Buffet with ordinary dishes. There are two kinds of fruits in the salad area and two kinds of freshly made juices. The breakfast dishes have changed a bit for two consecutive days. The dining area for taking meals is not big and there are many people diners, which makes it a bit crowded. After finishing the meal , the tableware needs to be carried to the recycling place by yourself.
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6/7
Sarowath
Family Room
Stayed in Mar 2024
Family
6 review
4.0/5
Very Good
Posted on Mar 9, 2024
The hotel is in Yokohama city. Surrounding there are convenience stores and restaurants. But the room is not soundproof. Cars passing by pedestrians could hear it very clearly (we stayed on the 6th floor). The children couldn't sleep well. Very little breakfast, ABF style