Best Hotels near York Ice Trail 2023, York

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

Was worried reading reviews but we had the best get away here for our wedding anniversary. Our room was overlooking the small courtyard and was very clean. Could not fault our room. We arrived early so had a drink at the bar, check in was quick and easy and the lady on reception was very pleasant and polite. Nice touch of chocolates in our room for our anniversary. Only a 10 minute walk into the main centre which has plenty to do and see. Before we left Sunday we wanted to explore and was advised we could stay in the car park as long as needed. Was very quiet in our room and had a decent night sleep. We will definitely return, we had the most perfect weekend.

The room is designed in British style and is of high quality. The high bed and soft pillows are of high quality and very comfortable. We were initially given a room on the ground floor next to the road, which was very noisy. After negotiating with the front desk, we changed it to a room not facing the road the next day, which was quiet and comfortable. The breakfast is generally very good. There are staple food choices made to order, including juices, various coffees and teas, fruits, cheeses, cured meats and cold cuts, as well as bread, pastries and cereals. The quality is good and cost-effective. But if China There may not be much left for the stomach to eat. The restaurant was very busy on weekends, and the service couldn't keep up. There was an old lady who seemed to be the supervisor, who looked a little busy, dizzy, and unhappy.

Awful stay, sleep deprived because we had a faulty fire alarm screaming alarms into our ears and the last night and following day were completely ruined for us negating the whole point of a short two day city break. Fire alarm was faulty and repeatedly went off during the night, screeching into your ears starting at 10 pm, if that doesn’t sound like fun to you, avoid, especially as the issue wasn’t fixed when we left. Alarm issues started on Sunday morning but didn't seem to be passed onto staff on Sunday evening and were not dealt with or forwarded. Fire alarm went off on Sunday night at 10pm which should have registered a major issue but rather than deal with it, roomzzz just left it. I rang the member of staff on duty and told him it needed silencing due to him saying it was a faulty sensor and i informed him it had gone off before that day of which he was not aware. He simply wasn't trained to do it or trained in escalation and simply left it, having already disturbed everyone at 10pm on a Sunday night which is ultimately managements fault for not making sure staff understood what to do in emergency situations. Faulty alarm then predictably woke everybody up at 2am which i told the member of staff the first time we didn’t want to be woken up again, then at half 2 and then it went off again a few times when the staff member finally decided to get the manager out of bed, which should have happened when the issue first appeared on Sunday morning or at the very least sorted at 10pm when it went off at 10pm Sunday evening. To top it off it went off again Monday morning at 11am. The Manager was nice but full of the usual excuses which i just were not buying, she said it could have been handled better but it was handled at all, it was amateur at roomzzz York. Its likely still faulty as i type this due to the alarm company clearly not being called out. She said there was not a lot that could be done because it’s the fire alarm which is just…a lie, the zone or faulty sensor should have been isolated on the system. Again lack of knowledge on what to do from management. To top it off we had someone hammering away on Monday morning at 11 am, clearly nobody communicates who is in what rooms. Other than that the stay was standard though not to the quality we had when we visited the Chester roomzzz aparthotel. TV was faulty when we booked in which was a minor inconvenience but nothing compared to having screeching faulty fire alarms shocking you out of bed. Awful experience and we rushed home due to been knackered because my partner couldn’t get back to sleep, rather than enjoying the day out in York.

Location is Ok, 20 mins from train station and 5 mins to the city central. Hotel is closed to the York city wall and church, we may found it from our room window which are very beautiful in the night. All the staffs are nice. A warm welcome cookies delivered when check in, and a handsome young man (he seems called “Tom” I saw from his name badge 😆) serviced for the breakfast area which is so helpful and nice, appreciated!!!! Room is big however a smelly toilet. Try to fixed it with some air fresher but does not work. Guess that’s because of the pie air pressure issue of the WC, I’ve kept to smell it for 3 nights!! Hotel just next to the main road, that’s quite noisy when the cars passing through. I am fine for that however my boyfriend can not slept well because of the noisy.

My 11 year old son and I stayed at The Grand in York for two nights for sightseeing. There is an NCP car park on the same street, which gets patrons 10% discount and it secure. It’s about 12 minutes walk to York Minster Cathedral and about the same to Jorvik Viking Centre-utterly perfect location! The hotel is beautiful and staff are professional, but friendly and we’re super attentive to my overly keen and chatty son!❤️☺️ The pool is lovely and has a jacuzzi, steam room and sauna with trea**ent rooms. We also stumbled across The Cookery School, so we booked a Parent/Child 3 hour cookery lesson for £65 and made and ate Ravioli and Raspberry Semi-fresco-a new experience, but we are both sold and already looking to return! So much to see in beautiful York and this is the perfect location to do it from ❤️☺️

Lucky to have stayed in a quiet and clean double room on the top floor. Everything works fine and as described on the web. Staffs are nice and efficient. Breakfast time a bit packed but you can always find a seat within a few minutes. York is such a small city that you can go anywhere on foot leisurely.

Great location outside of York city centre and very easy access from main roads. There is a park and ride service about half a mile down the road which is highly recommended as parking in York can be difficult and expensive. Park and ride journey time is around ten minutes and drops you off close to the Shambles area of town. The accommodation was basic but clean. Bed was comfortable, Shower was very powerful and plenty of towels. Large screen TV. Breakfast was limited but very nice and set us up for the day. The only downside about the accommodation was that it would have been nice to have a small fridge in the room to keep water etc, there was plenty of space to have one. Also it would have been nice to have had a small sofa to watch tv in the evenings as the two desk chairs were not comfortable to sit on for any length of time. Also the walls were very thin as other room noise even conversations could be heard. There is also a Toby Inn next door which does really nice food and various ales.

York is a small place. This hotel feels like a local homestay with a small area. When I first arrived, I didn't think it was a good choice. But after checking in, I feel that this hotel is not simple. The first choice, I have been in the UK for 18 days, and there is only one hotel with a snack room. The snacks in the snack room are all you can eat! Children simply think this is heaven, there are ice cream, potato chips, candy, apple juice, etc. The whole hotel is made of wood, and the floor is of course wood. The place is small, but the cleanliness is very good, especially the bathroom is very clean. Then there are vinyl records in the room. If you are not satisfied with the songs on the records, you can replace them yourself downstairs. The TV in the room also has netfix and other apps. The location is also pretty good. York Church, you must be there within a 15-minute walk. If there is parking, remember to make an appoin**ent in advance. Otherwise, there is no parking space. You have to go to the public car park to park, but it’s not far away.

We booked this hotel for a 3 day get away to York. The hotel is well situated off Tadcaster Road, near a woodland path which leads to York racecourse, so is very popular for those who go to the horse racing. Free parking is given on the hotel’s ground, but be warned make sure you go to reception and put in your car registration details in their computerised system otherwise you will be issued with a parking fine from the company who operates CCTV monitoring for the hotel. We booked the hotel through the IHG website, as an IHG Gold member we were given an option of an early checkin for a fee of £20.00 and an upgrade of £45.00. We took advantage of both offers, subject to availability on arrival. Unfortunately this wasn’t possible on arrival, and we weren’t able to check in until nearly 3pm. We were given the upgrade of a room on the top floor. The room had a small fridge with complimentary water and a chocolate bar, slippers, and dressing gowns. The toiletries, conditioner, shampoo, body lotion, are all in fixed to the wall containers. The bath room had a large walk in shower which was quite powerful, but space to hang towels, put personal toiletries was very minimal, and I was thankful that I took a plastic shoe type hold-all and a suction hook which I attached to the shower door to put our toiletries in, otherwise they would have cluttered the sink area. The bathroom was very small, and the door needs to be closed to get any room to do what is necessary in the bathroom. We booked a deal of dinner bed and breakfast. This was a disaster. We went for dinner and just about everything on the menu wasn’t available. Eventually we ordered a burger and chips. After about 30 minutes the food arrived. It was the worse burger and chips I have ever tasted. The burger was burnt on the outside, raw in the middle, the bun was burnt, the chips were very brown, which tasted of fat. We picked at the food as we were so hungry but it wasn’t nice, and hardly edible, in fact what I ate made me feel quite sick afterwards. We complained to reception, who apologised, and said that chefs in York were really hard to employ, and offered to refund the dinner to our account. We said that if this was the case, we would rather not eat dinner in the hotel, and could they please refund the dinner portion from our account for the rest of the stay. We had breakfast for the next 3 mornings, but it wasn’t marvellous, often dishes weren’t refilled when emptied. Some staff didn’t seem to know what they were doing, and others didn’t seem to be that bothered, or concerned, about the guests in the hotel, possibly some more customer service training could be beneficial all round. For the remainder of the stay we ate our evening meal in the pub across the road, which was really good. We felt that the standard of the hotel has deteriorated since we were there a couple of years ago. Would we go back? Possibly not, unless standards improved, and the hotel gets a m