Popular Zacatecas 4-star Hotels

It was very outdated and the water didn't work the drain smelled like death and water stood in the shower and didn't drain for 2 hours. Things were unplugged stuff was hanging off the door to the balcony would not close and lock. I paid really good money to have an upgrade to a king size bed get there I have two queen size beds? Nobody could answer the question of why they on the last night changed my room to the worst room probably in the whole hotel? It was right at an intersection of the stairs and the hallway people walked and talked all night long plus it was on the highway side of the hotel which you had a hill with the big trucks with their whatever the hell. I wouldn't recommend it no there's got to be better!

Our trip to Mexico is the best value for money hotel. The interior is modern and artistic, the exterior is a World Heritage City building, and the location is first class. Opposite is the cathedral in the center of Sacatecas. The internal health service is very good. Valet parking is free. All the staff are friendly.

If you are reading reviews of this hotel all the negative comments regarding ugly/dirty room carpet and draperies - they are accurate. The towels are threadbare as well. The public areas of the hotel are nicer and better maintained than the rooms. One evening we had drinks and snacks at the restaurant; the bar was not open at that hour. The service, food, and drinks were excellent. The second day we ate there it was a DISASTER all the way around. The service was slow, various waiters brought things - was indeterminable who our waiter was, the drink order was wrong, and the food was brought sporadically with terrible presentation. But, the main thing - after politely enduring a debacle of an EXPENSIVE lunch (appx 350 pesos for a warm shrimp cocktail that was inedible with celery the main ingredient) we requested our bill. The waiter said ”charge to your room?” we said NO! (We never gave him our room number. ) My husband presented our credit card and tucked it into the leather portfolio. Waiter left. The portfolio was EVENTUALLY returned with a printed slip in which my husband signed after adding a gratuity. Yes, we did tip the acceptable minimum. We finished our beer and drink leaving saying goodbye to at least three employees. We are in our 70's so we didn't race outta there. Fast forward, when we got to our room, we received a phone call from a fast talking woman speaking Spanish. When I said *no habla Espanol* she hung up. Then I got another call from a woman who curtly said, ”did you just TRY to charge your meal and drinks to your room? I said no. Explained we gave the waiter our credit card. Then she proceeded to ask me who the waiter was, did he take our card to the back room???? ......I said I don't know what he did with our card. Then in about 10 minutes we got a knock on our door, although we had the Privacy sign on door. There was a young woman standing there along with a big man holding one of those credit card machines. The young curt (I would normally use a word starting with a *B* but I am writing publically) saying once again we TRIED to charge the meal to our room, but since we had paid in advance *we had no credit* ...... We asked if the waiter ran our card or not - she never gave a clear answer. To get rid of her and her bouncer-type accomplice my husband gave them our credit card AGAIN which by the way was a different amount. She said it was because *they* had deducted the tip. Ok, happy to have that off my chest. We travelled over 14 days on this trip in Zaca, Guanajuato, and San Luis Potosi staying at various hotels. Quinta Real was the worst, as far as the overall experience. If this was really a classy hotel all that had to happen was a polite phone call from the restaurant stating the waiter was confused and neglected to run our credit card. My husband would have immediately returned to the restaurant from our room to clear things up, but we were treated like we were cheating jerks becaus

A stay at Hotel Casa Faroles places you in the heart of Zacatecas, steps from Historic Center and Hidalgo Avenue. This hotel is 0.1 mi (0.1 km) from Zacatecas Cathedral and 0.1 mi (0.2 km) from Mala Noche Palace.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site.Take advantage of the hotel's 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Zacatecas? This hotel has 65 square feet (6 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

It’s been almost 2 years, that we having been able to came back, to this beautiful City; I was a beat worried that the Service and professional qualities of the Hampton Inn Zacatecas Mexico, will not be the same as a few year’s ago do to the Pandemic. But still been the same or even better level of Professional Service, if you want to feel appreciated you need to be at the HAMPTON INN HOTEL in Zacatecas Mexico. I will write a follow up this morning after the Breakfast Buffet , it’s included with your Stay in this Hotel.

The hotel is very well located but needs a lot of improvements and cleanliness. I was going to take a shower and a big dead roach inside the shower, a lot of hair on the floor in front of the shower, this also happened in one of the other rooms we had. It's like the room was never cleaned after the previous guest left. They don't put any amenities in the bathroom just a small soap, not glasses in the room. Safe deposit in two of the rooms were not working. Wood floors are coming apart in the 3 rooms we had. In the morning going to the restaurant there was a dead roach in front of the elevator Breakfast was not good and very small portions. Staff at the restaurant don't know what customer service is. It's a shame that a hotel like this one in a great location is in that bad shape. We expressed our concern to the staff and also to the manager, who had a very passive attitude like nothing was going on. Hope he takes this seriously and fix what needs to be fixed and supervise more closely the staff to give the guests rooms with the cleanliness and those basic and small details that are found in hotels.

A stay at Casa Cuarzo Hotel Boutique places you in the heart of Zacatecas, within a 5-minute walk of Historic Center and Sierra de Alicia Park. This spa hotel is 0.4 mi (0.6 km) from Francisco Goitia Museum and 0.5 mi (0.8 km) from El Cubo Aqueduct.Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Enjoy Mexican cuisine at Gema Restaurante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 15 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Just 100 metres from Zacatecas Cathedral, Hotel Reyna Soledad is a 17th-century colonial building with traditional central courtyards. Its bright rooms offer free Wi-Fi, cable TV and views of the courtyards or street. Rooms at the Reyna Soledad include free bottled water, a fan and a telephone with wake-up service. The private bathrooms feature toiletries and a hairdryer. Ironing facilities can be requested from reception. The hotel’s 24-hour reception offers information about the historic city of Zacatecas. Free parking can be found nearby. The city’s hilltop museum and Virgen del Patrocino sanctuary are around a 15-minute walk away.

We hosted 4 nights, the staff was very friendly and we had no problem with the valet parking were always pointful to deliver our car, the location is perfect, noiseless at least so was, good restaurant, The hotel is old but has what is needed and is very careful , everything is close to shops and pharmacies restaurants , personally my husband and I liked everything and clearly we would like to come back some day . It doesn't include breakfast but it has a good restaurant and many food options a few steps.

The location is right next to Zacatecas Cathedral Square and the downtown area of the historic site. It is very convenient to travel and walk around the ancient city. It is very pleasant and will stay next time.