632727226
July 4, 2024
My husband snd I had a very wonderful and memorable stay in your quiet Swanky Royal dept. at R05 at Ilica 44, last June26- July1, 2024. Comfortable bed and pillows. We are very satisfied with the modern room’s interior lay-out and especially the several English speaking TV channels. Complimentary bottle of water, Nespresso coffee and different tea bag flavors refilled every three days. The cleaning of the very friendly and hospitable housekeeper, Manuel was perfect. The night shift at the Ilica 50, Ivor was very helpful in our distressing situation when our Suntransfer airport transfer didn't show up as promised at 6:05 July1. He did two calls to the Suntransfer and lastly arranged a taxi to fetch us. Ivor facilitated that we ate breakfast upon our arrival on June 26, in exchange for a take-away breakfast bag during our departure last July 1. Last June 26 8:45 we received a heartwarming welcome at the Swanky Mint reception at Ilica 50, from the smiling receptionist, Maja. This made us feel at home at the very first moment . She gave us a thorough introduction of the Hostel, the tourist sights nearby and accompanied us to our accommodation at the modern Swanky Royal dept.at Ilica 44. Her restaurant recommendation at Kod Pere was superb. We were able to borrow umbrellas which were forgotten/left by former guests. Helena at the breakfast restaurant gave us everyday a respectful welcome and a friendly service. Without her guidance, we wouldn't be successful to take the tram and bus ride to and from the Arena Centar. Jerome at the breakfast restaurant was kind, service-minded and accommodating to my special needs due to Diabetes. When the bottled lemon juice ran out, he saw to it that I got a fresh lemon juice with 2 sweetener tablets Zoe, Lucija, Jovil, Tiago and Ivor answered all my inquiries and requests via emails. A real good service to guests. There was a need of a soap dispenser or a bottle of soap at the swimmingpool toilet. All guests staying at the modern Swanky Royal dept. at Ilica 44 must be informed and shown how to close the door to the corridor, upon leaving or entering the area. ( The door must be strongly pushed to close it.) We have experienced most of the time, that the door was half-opened thus we didn’t need to use our keycard to enter the corridor. We only used our keycard to open our room R05. What a unique history Swanky Mint Hostel has! Originally an old laundry factory transformed into a beautiful hostel. A magnificent blend of the old and the new. It’s location, only 10 min.walk to the city center and in the midst different shops, bakeries, restaurants and cafés, gives it a BIG PLUS!