Anonymous User
December 11, 2023
1⃣️Location:
The hotel is located in a very remote place from Daoyin City and Dumaguete City. You can't get to TUTU when you go out. Going to Daoyin City for a meal will cost more than 100 yuan each time. If you choose other dive shops, you will be charged an additional pick-up and drop-off fee. .
2⃣️Service:
The hotel does not allow you to bring your own food and alcohol, and the hotel responded "in order to allow guests to consume at the hotel." The hotel does not allow guests to wash their own clothes and has to pay to have them delivered.
3⃣️Package:
While we were still checking in, the female boss started to promote FD. After asking, we found that the price was more expensive than other dive shops. We politely declined and said we would consider it. She then asked if we wanted to kill the chicken. We said no, but she kept saying, don't you like it?
3⃣️Facilities:
The photos of the hotel are beautiful, but the decoration quality is not worth the price. The space is very cramped and there are many right angles that are easy to hit. The shower head in the shower is very old and cannot be adjusted in height because it is loose. The curtains have only 30% shading. (The picture is the sunshine at 7 o'clock)
4⃣️Noise:
The hotel's dog has a bad temper and barks frequently, including at 12pm and 5am. Because there are chickens next door and there are slums all around, the chickens crow one after another at dawn. Starting at 6 o'clock in the morning, employees were chatting loudly downstairs, and the machines were rumbling.
5⃣️Others:
Because of the above dissatisfaction, I asked to check out early. Worried about conflicts, I asked Ctrip to contact the hotel through AGODA. There was no reply until 8 o'clock, so I had to go diving first. When I saw my phone at 12 o'clock, Ctrip informed me that I could check out.
When I returned to the hotel, the female boss knocked on the door and did not apologize for the noisy employees in the morning. She only told me that I would be fined 500P for going over 12 o'clock. I told her yes, I would pack as soon as possible.
When leaving, the female employee was guarding downstairs with a ticket. She came up to me as soon as I got downstairs and said, "Madam, 500P fine." No apology or courtesy, just money.
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