Spissstrasse 10, Zermatt, Canton of Valais, 3920, SwitzerlandView Hotel Details
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1 night
Hotel Ambassador Zermatt Guest Reviews
4.4/5
Very Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(107)
Positive reviews(16)
Reviews with photos/video(4)
Awesome stay(8)
Convenient location(7)
Close to train station(6)
Enthusiastic owner(4)
Negative reviews(1)
Elaine
Double Room, Mountain View (Matterhorn)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
This hotel is amazing, especially the location which is only 3 min walk from the Zermatt Station. It’s also very closed to the main street, supermarket amd restaurants. The room is spacious and we were so lucky to see the sunrise view of Matterhorn due to the good weather. Highly recommended to friends and families who would like to visit Zermatt.
Guest User
W Suite,1 Bedroom Suite
Stayed in Sep 2023
Family
28 review
4.7/5
Amazing
Posted on Nov 23, 2023
Very good location just 2 minutes from the railway station. A bit noisy during our stay as there was a construction site next to the hotel and the work started early in the morning. Very basic breakfast.
Anonymous User
W Suite,1 Bedroom Suite
Stayed in Aug 2023
Couples
2 review
4.7/5
Amazing
Posted on Oct 5, 2023
We enjoyed our two nights stay here & it really makes us feel at home. The hotel location is near the train station. Coop supermarket/bus stop are just nearby
梅冷
Double Room, Mountain View (Matterhorn)
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The room balcony has a beautiful view, the breakfast is great, and the location is very good, right next to Grindelwald train station. If you arrive early, you can store your luggage first, which is very convenient.
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Guest User
2 Room Suite in Family Room
Stayed in Jun 2024
Booked for others
2 review
1.0/5
Posted on Aug 2, 2024
Because my visa was cancelled, I was unable to travel and check in. I have negotiated with the hotel and Ctrip many times but they still won't allow me to cancel. I will not book it next time. Very bad!
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Guest User
W Suite,1 Bedroom Suite
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on May 23, 2024
The location of the hotel is super good, it can be reached within 3 minutes' walk from the train station, and the service staff is super nice. The room we stayed in this time was the highest attic room with a great view, including the Matterhorn!
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LeeKa Chung
Double Room, Mountain View (Matterhorn)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel staff are sincere in their service and are very attentive to arranging the room, and there is someone at the front desk 24 hours a day. There are many types of breakfast food, but please note that the dining location is on the basement floor. The restaurant on the ground floor is purely for dinner. I haven't tried it, but I think it should be pretty good because the atmosphere and atmosphere look pretty good.
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Andydyx
Double Room, Mountain View (Matterhorn)
Stayed in Jan 2024
Family
58 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Perfect, you can see the Matterhorn
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Creambrowm
W Suite,1 Bedroom Suite
Stayed in Dec 2023
Travel with friends
32 review
4.5/5
Great
Posted on Feb 20, 2024
The best choice to stay at Zermatt Relay Station for one night, the room is super big and comfortable.
The dinner in the restaurant is delicious, the breakfast is also good, and the snow outside is beautiful.
Worth staying for 1 night
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Blueberrum
Double Room, Mountain View (Matterhorn)
Stayed in Apr 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Booked a stay at the ambassador Zermatt hotel.
Very comfortable, near the train station. Ask for a mountain view room. It's really beautiful, but it doesn't have air conditioning. Open the window and sleep cool.
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dogdogdogdog
2 Room Suite in Family Room
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The breakfast is average, there are slippers hahahaha
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Guest User
W Suite,1 Bedroom Suite
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 28, 2024
I will choose here next time
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Anonymous User
Double Room, Mountain View (Matterhorn)
Stayed in Apr 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jul 2, 2023
The location of the hotel is very close to Zermatt train station and there is a supermarket nearbyIt is very convenientThe staff are very friendly and politeHappy to answer questions The terrace of the room can see part of the Zermatt mountain peak