Bodmenstrasse 12, Zermatt, Canton of Valais 3920, Switzerland
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With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This upscale hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.Show More
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4.4/5Very Good·Excellent Location
Near the train station, the environment is beautiful
I was very satisfied with the lovely room.
The receptionist was kind and allowed me to check in early.
It was close to the station, and the room had a bathtub and a terrace, making it a very comfortable space. I would definitely like to use it again.
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Xuelangshanjuke
May 8, 2024
The hotel is retro and the bar is very nice! It's very close to the train station, just a five-minute walk. The front desk service is OK, not bad. The facilities are a bit old, but well maintained and clean. I slept very comfortably! The view outside the window is OK.
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Andre
February 23, 2024
Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter.
Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.
Guest User
January 3, 2024
We had a great time at this resort. If you are going up the mountain the train and the bus is very close. The staff was helpful and friendly. The food was fantastic! I would defentenly go back!
Chingww
June 29, 2023
Near the train station, the environment is beautiful
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Guest User
July 4, 2024
A very well located hotel. Close to the train, just off the main street allows for a reprieve from the noise. The beds were so comfortable!!! The food was delicious. The hotel was clean. Hard to navigate to your room and so you may need some help. The night staff at the hotel desk was rude, but the rest of the staff were very polite.
James
April 1, 2024
I throughly enjoyed my stay at the Alex. Staff was more than friendly and accommodating, the facilities are immaculately clean and the room and property had everything I wanted in a hotel. The Ski room with heated boot and glove warmers in my private locker were a fantastic add that I wasn’t aware of. Sofi and the staff were very friendly. Everything is walkable from this location, including the train. I would definitely stay here again. Thank you!!
Guest User
June 9, 2024
Stayed here as part of our Viking Extension. Room was good. Decor is dated (dark timber and fabrics). Breakfast was a bit chaotic as there was only one coffee machine in a corner, so not very good traffic flow. Some staff helpful, others grumpy.
xiaofan
March 10, 2024
Stay 6 nights but cannot stay in the same room. Temperature can’t control too hot can’t sleep.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 06:30–11:00
Front desk hours: [Mon-Sun]06:30–23:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 1961
Renovated: 2021
Number of Rooms: 85
With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This upscale hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most Popular Amenities
Golf Course
Sunbathing Area
Indoor Swimming Pool
Skiing
Hiking
Sauna
Spa
Massage Room
Fitness Room
Bar
Tennis Court
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Playground
Currency Exchange
Luggage Storage
Wake-up Call
Indoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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