Guest User
August 2, 2024
Goao picked us up from the GBB station and pointed out different restaurants that we might like. Walking into the hotel revealed a scent perfect for the senses, and the decor was fabulous. We were greeted by Marco’s smiling face. He was pleasant and full of information. He answered all of our questions and was very attentive to our needs. We mistakenly took the lift down to the basement but was surprised when Martin, the owner of the hotel, greeted us and inquired about our experience. The room was clean, comfortable, and it had a great layout. Balcony views of the mountains on both sides were an added bonus. We enjoyed the daily complimentary breakfast, the selections were awesome, and the staff were nice and pleasant. Between the three gentleman and the breakfast staff, we felt welcomed and appreciated. We will definitely stay here again if we’re able to return to Zermatt. I highly recommend it.