Hotel Hemizeus & Iremia Spa Reviews

This is the best hotel for our whole Switzerland trip, my wife loves this hotel a lot and so do I. This is a quite quiet hotel but with everything you need. They have spa facilities and it’s very modern design and a relax area after a day. We also visited the bar, the lady worked in the bar is friendly and professional, she recommend with the house red wine, you shouldn’t miss it. It’s one of the best wine I had. Don’t miss this hotel if you visit zermatt. We will return in summer time.

the room was very nice and cosy. it has a spa facility and a wonderful breakfast selection. the hotel is a five minute walk to a bus station that takes you to the centre and ski lifts for free. the hotel offers a free pick up service on arrival and departure.

Very good service and good staff

The lady at the front desk was very welcoming and the sofa bed was laid out before check-in. The view from the room is great and the design is unique. The breakfast was also good. It was very quiet at night. It was a very good stay experience.

The Matterhorn is clearly visible from the hotel's lawn, and the scenery is unparalleled. There is a free spa area, the room is very clean and the facilities are new. The only drawback is that we booked three rooms and only one had a balcony with a view of the Matterhorn. In fact, many rooms in the hotel face the Matterhorn. In short, overall it's pretty good.

The Hemizeus hotel is very clean, charming, relaxing, and quiet. We enjoyed our time relaxing on our room’s patio and at the spa. The staff were very helpful with our requests/questions and we appreciated the shuttle service to and from the Zermatt station.

We did half board (breakfast/dinner) and the food here was phenomenal! One of our party is a vegetarian and they took great care of her. The electric hotel shuttle picked us up at Speiss and brought us to the hotel when we arrived and then vice versa when we left. This is free. Just beware that that’s the only thing the shuttle does. The rest of the time you have to use public buses (close at 8ish) or pay 20-30 franc for a taxi. The ski in is a bit sketchy and requires advanced skill, especially when it’s icy. The ski out of the hotel to the nearest gondola is pretty easy. The rooms were clean and we enjoyed our stay. The only downside was that the hot tub or whirlpool wasn’t really hot enough. Everything else was wonderful.

Ski-in / ski-out! Hotel Hemizeus is the perfect choice if you prioritize skiing. Our room Alpine Suite no 21 had a master bedroom, a cozy living room with a table for four and bunk beds for the kids (our children are 11 and 13 years old). Newly refurbished rooms with lots of storage space and room for a family of four. A small vibrant hotel bar, lounge area and really delicious breakfast buffet and restaurant. Thank you @hemizeus and team for making us feel so welcome, see you again soon. We always arrive by car and since Zermatt is car-free, we use Taxi & Parking Christophe. They park our car and organize all transport to the hotel.

We ate with friends at the restaurant "Genepy" which is the restaurant of this hotel. We took a place at the terrace, everything from the location to the service and the food was amazing. We firstly had the burata salad and the chevice to share and after the fillet of pitch and the beef fillet , great first product and an incredible cooking. Inam dropping you the photo of the starters because after the food was looking so good that no one could wait for me to take pictures. The dessert and the home made Genepy was the perfect ending, all in all a great evening. Thank you hemizeus team, you guys are great 🤗

Rooms were clean and big enough. View from the terrace was amazing. Food was fantastic. Staff was super kind. Only 20 min walk from the shopping area but far enough to enjoy a peaceful place. We had a great stay and will come back. One of the best hôtel we have been to.

The Palazzo’s have made a great life here, and it shows. Britta, Daniella, Sergio, Philip, Agatha, Matheus, and the rest of the staff were amazing. Would not stay anywhere else. And it was lot just because we lucked out on great snow! Danke/grazia/merci Eddie and Ian

We loved this hotel. We ended up on a train that arrived 1.5 hours earlier than expected and the kind person at the front desk was still able to accommodate us by picking us up earlier than expected at the train station. The train station is at one of town and this hotel is at the other end of town. There is a free public bus that loops the town where you can get on and off, but we honestly never needed it. It's about a 20 minute walk to the main area of town. The best part about the location of the hotel is that it is only about a 10 minute walk to the ski lift ticket office, the Matterhorn Glacier Express gondola lift and Dorsaz ski rentals and storage. If you rent skis at Dorsaz, overnight ski storage is free so you aren't hauling your skis back and forth to the hotel. If you don't rent at Dorsaz, there is small charge to store skis. The hotel spa is very nice. It was open from around 2pm-7pm each day. There are 2 saunas, a steam room, a whirlpool foot bath, a whirlpool and a relaxation room with a view of the Matterhorn. The breakfast was delicious with eggs, bacon, pastries, fruit, yogurt, cheeses, cereal and even fresh squeezed orange juice. Shampoo/Body wash is provided in each room as well as a hair dryer. The front desk staff were exceptionally welcoming and helpful and we would definitely return.

Comfortable, stylish rooms, delicious supper and breakfast, lovely lazy lounge in the spa. Friendly, fun and professional bar staff let us have a little boogie after supper! With service like this i would thoroughly recommend this hotel and would like to return one day. Bravo

Free pick up from the train station was great. It was our first trip to Zermatt and we would never have found the hotel otherwise. The hotel welcome at reception was lovely and very imformative. The room was massive and we had a seperate sitting room with a kitchen area which we did not expect. The food was perfect all week and the restaurant had a great view of the Matterhorn. The ski to the piste and also the return route in the evening was rather difficult and certainly not for inexperienced skiers. Snow cover was minimal so we could not ski down the road at all and had to navigate a very narrow, icy path, a farmyard and a steep field. Apart from this it was a great stay