Vantu·ANNICA Tourism Resort (Zhangjiajie National Forest Park) Guest Reviews
4.8/5
Excellent
654 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(654)
Positive reviews(651)
Reviews with photos/video(433)
Classy environment(140)
Loved the view(111)
Tasty food(88)
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Well designed(60)
Close to scenic area(53)
Great swimming pool(25)
Negative reviews(3)
Shirley
Special Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Attentive service & great scenery around the hotel.
Housekeeper (小覃) was helpful & contacted us via wechat & assist to plan out itinerary / book tickets if needed.
Only thing to note is that the resort is located near Zhangjiajie National Park, but quite far from the central area (where most of the restaurants & shopping are at). About 40-60mins car ride.
Response from Property: Dear distinguished guest, hello! Thank you for taking the time to share your good comments about the hotel and our housekeeper Xiao Tan with us. Zhangjiajie Xudu Resort Hotel invites you to join us on a journey to nourish your lungs and rejuvenate your body. We are committed to interpreting the essence of authenticity, providing guests with unparalleled quality services and creating a unique travel experience with sincere hospitality. Thank you again for your love for us, and we look forward to your visit again. Hereby, we extend our sincerest greetings!
MOHAMMED
Guestroom - Mountain-View (Double Bed)
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Dec 31, 2024
Very nice hotel, very close to Avatar park, thanks to Xiao Qin for the support and helping us with tickets
Response from Property: 尊敬的貴賓,您好!感謝您抽出寶貴時間與我們分享對酒店及管家小覃的評價。張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
Aigerim T.
Featured Family Friendly Room - Courtyard-View (Bathtub)
Stayed in Nov 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Very beautiful hotel situated next to the gates of the national park, it’s 30 minutes drive from the city, therefore it’s very calm and rooms have great scenic views. Special great note to the interior design of the hotel. Staff is very friendly and helpful. Hotel restaurant prices however we thought are quite expensive. Overall we liked your stay there!
6/8
Guest User
Special Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Housekeeper Xiao QinHe was very helpful to us, he was very confident in communicating with us, although his English level needs to be improved, but he was very attentive, tried to communicate with us as much as possible, provided us with great help, the hotel was also very good, location, staff, thank you very much
Response from Property: 尊敬的貴賓,您好!感謝您抽出寶貴時間與我們分享對酒店及管家小覃的好評。張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
CHUA
Special Queen Room
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 28, 2024
My husband and I had a great stay at Annica. Our personal butler 小覃was responsive and totally reliable to handle all tour arrangements. His attention to details were much appreciated. We had a seamless experience and 小覃 is so friendly and helpful. His local insights and recommendations are invaluable. Thank you for making our stay memorable and truly special!
Response from Property: 尊敬的貴賓,您好! 感謝您抽出寶貴時間與我們分享對酒店及管家小覃的評價。 張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。 我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。 再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
Our trip to Zhangjiajie couldn’t have been better! This hotel is a few minutes walking distance away from a secondary (non crowded!) entrance to the National Park. The view from the pool is facing the National Park too, which couldn’t be more beautiful. Same goes for the surroundings as the area is super calm, you can relax indeed. The restaurant serves good typical food (we highly recommend the sea bass fish - both versions). The breakfast is acceptable with a mix of asian western (although mostly Asian you can find such things as yogurt, croissants, butter and bread).
The hotel could be improved in minor details, which we passed on to the team. But these won’t make your experience bad in anyway. What made our stay one of the best in this big China trip was our hostess named Fan! <3
She was always available for us, did the impossible to find anything we needed and surprised us all the time. She carefully planned all our itineraries for all the attractions, never forgot a single request and spoke English better than anyone else in the Team. She was 6 out of 5*. ;)
Don’t miss Jojo, the beautiful and cute cat belonging to the hotel. :)
Our room also included a transfer which we used to the airport by the end of the stay, driving us in time to our flight.
We hope to be back one day. :)
6/20
Response from Property: Hello, Dear guests from Portugal! Thank you for staying and providing us with the opportunity to serve you. Your praise is our rare and precious wealth. You are very welcome to choose our hotel again, whether on business or travel.Thank you very much for your praise of Fan. I look forward to your wasting your time next time ~ I wish you good health, all the best and abundant financial resources ~💖💖💖💖💖💖💖💖💖
Mucha999
Guestroom - Mountain-View (Double Bed)
Stayed in Aug 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Sep 13, 2024
Big thanks to Fan for all her help with planning etc!
very nice hotel in an amazing environment
Response from Property: Thank you for coming and choosing. We know that your satisfaction is our driving force. Every detail of the hotel is designed to bring you warmth and comfort. We are deeply honored that you left a deep impression in our hotel. You are as warm as the spring breeze, which makes our service team feel more cordial. Every smile of yours is the greatest affirmation of our work. We will continue to work hard to provide you with better service and comfortable accommodation environment. Thank you again for your love for the hotel. I look forward to your feeling of warmth and comfort at home when you stay again. We will, as always, provide you with excellent service. The hotel welcomes you and looks forward to meeting you again!
Feifeifeifei
Guestroom - Courtyard-View (Double Bed) (Bathtub)
Stayed in Jun 2024
Family
31 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Conveniently located near the park gate, this hotel offers a clean environment and exceptionally friendly, helpful staff who assisted us with our itinerary. The hotel also has a lovely cat, though it tends to roam around and can be elusive
Response from Property: Hello, We are very glad that you can give us five-star praise. Thank you very much for choosing ANNICA to relax your time and sharing your feelings and experiences. We also look forward to your coming to Zhangjiajie next time . It is really our pleasure to ANNICA to make you so satisfied. Your praise is a kind of motivation for us. I look forward to see you next time ~ I wish you good health and all the best ~💕💕😊
Guest User
Guestroom - Mountain-View (Double Bed)
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Dec 30, 2024
Well located next to the park’s side entrance (less crowded). However, the food options around the area is quite limited and as we stayed for five nights got bored of eating all our meals in the hotel, we found ourselves constantly commuting to and fro from Wulingyuan for dinner. If you’re only staying for one or two nights, the hotel’s restaurant does serve decent food and you wouldn’t have the same issue as us.
Though the place looks aesthetic in photos, we felt that the place is in need of better maintenance. e.g. peeling paint near the sink, floor skirting that looks like it’s about to fall out, patchy paint job. Because of this, we felt that the place is a little overpriced for the quality of the room we got. I think the rooms were probably much more impressive when the hotel first launched but the lack of maintenance got in the way.
Despite all these, we did have a good time and the staff at the hotel were all very very helpful and sweet. A special shoutout to Xiao Tan for helping us arrange transportation, meals, and park entrance tickets.
had a pleasant stay at annika resort. the staff went above and beyond to fulfil our needs and wants. an honourable mention would go to xiao qing the hotel manager. he planned our whole itinerary for us. location was strategically located beside the national park however resort was a distance from the town area. Views from my tatami room were beautiful, price was reasonable for what you get in return. Would definitely recommend this place!
Response from Property: Hello, distinguished guests! Thank you very much for choosing Xudu ANNICA and sharing your feelings and experience of your stay. We also look forward to you coming to our Zhangjiajie and Xudu next time~ It is really our honor to make you so satisfied with Xudu ANNICA. Your praise is very important to us. For us, it is a kind of motivation. We look forward to seeing you again next time to spend your time~ I wish you good health and everything goes well~
Guest User
Family Panorama Suite (Terrace, Bathtub)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The resort location is good and just a few minutes walk to one of the entrances to the national forest park. It is well designed with chilled vibe. I stayed in the Family Panorama Suite. The environment was just as the website photos. The staff helped us to plan our intinery to the national forest park everyday that suited our need and time schedule. And you can ask the staff to order all the park and tour tickets for you (which may take some time to do it by yourselves). We had most of our meals in the resort as they had Cantonese dishes which were non-spicy and the kitchen could adjust a bit according to your request. If you like alcohol, the resort had a wide range of choices for you. Overall I had a very pleasant stay in Annica.
Response from Property: 尊敬的貴賓,您好!感謝您抽出寶貴時間與我們分享對酒店評價。張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
ngjoy
Special Queen Room
Stayed in May 2024
Couples
6 review
4.5/5
Great
Posted on Jun 23, 2024
Location:
Location is near to zimu gang entrance gate of the national park. Walk 3 minutes to the gate. Our butler小覃is awesome! Before even arriving, we communicate through WeChat to obtain our Tianmenshan tickets. Base on his recommendation - We planned our trip such that day 1 we cover tianmenshan. You can deposit your luggage at the foot of tianmenshan gate if you are like us - arriving straight from airport. Day 2 and 3 were spent at the national park right beside the hotel. It’s more convenient that way. That saying, this hotel is far from downtown. Most of the town activities are 20minutes drive away. We didn’t have a car, so we managed through DiDi car sharing service. Transport wasn’t a great issue. We choose this hotel because it’s quiet. If you want to immerse yourself in activities, you will be better off staying at the East Gate area.
Service and amenities:
Service is great! Breakfast included. Sumptuous enough for our 8 hours daily hike in the national park. You can easily get your tickets from the butler anytime through WeChat. He helped us to return tickets when we couldn’t make it for certain attractions on time too.
The washing machine is down during our time here. We were hoping to get our clothes washed, especially after hiking in the rain for multiple days. Unfortunately that cannot be done. We just hand wash and dry it in our balcony. That was a bummer. They have a gym, outdoor. It will be great if it’s indoor and we will definitely use it.
View is awesome. We have a bathtub in the room which we used it to soak our tired bodies after long hike. Amenities are limited. But generally we were there for the location and ambience. You get random insects in the room at times, that’s the thing about staying near nature. If it’s an issue for you - try to get the upper floor rooms. Our room was at the ground floor.
Lastly, we love their house cat!
Response from Property: Dear distinguished guest! We are very happy that you can give us a five-star praise. Thank you very much for choosing ANNICA and sharing your feelings and experience of staying at ANNICA. Thank you for your praise of the housekeeper. We also look forward to your visit to Zhangjiajie and ANNICA next time. It is our honor that ANNICA can make you so satisfied. Your praise is a kind of motivation for us. We look forward to your visit next time. I wish you good health and everything goes well.
Khishignemekh
Family Panorama Suite (Terrace, Bathtub)
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 2, 2025
staffs are very friendly… great location if you seek peaceful, serene and quite place to relax after your busy day times exploring Zhangjiajie…
Guest User
Queen Room With View
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Our stay at Annica was very pleasant. The hotel is located right next to the national park (5 minutes by foot to an entrance) and the view from our room was stunning. The hotel has all the amenities one could wish for. Unfortunately we weren’t able to use the pool, as we visited in winter. Especially Xiao Liu (English name: Maverick) was incredible help. He helped us plan two whole trips through the park, and was always reachable through WeChat. He was always very patient and friendly. The hotel also has a very cute and handsome cat, with which we had the pleasure of getting to know her too. We whole-heartedly recommend this hotel.
Response from Property: 尊敬的貴賓,您好!感謝您抽出寶貴時間與我們分享對酒店及管家小劉的好評。張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
jwinlyn
Family Suite - Mountain-View (Balcony)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
There’s free transport included in the booking which we got to enjoy for travelling in the zhangjiajie region. Breakfast is delicious for this mountainous area which nothing much is available outside. Will definitely choose to stay here again in future
Response from Property: 尊敬的貴賓,您好!感謝您抽出寶貴時間與我們分享對酒店及管家小鄧的好評。張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!