Zhangjiajie Tianyuan Hotel (Tianmenshan Branch)

Zhangjiajie Tianyuan Hotel (Tianmenshan Branch) Reviews

Zhangjiajie Tianyuan Hotel (Tianmenshan Branch)

Guanliping Office Guanliping Residents' Committee 11 Group Lijiayuan, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Zhangjiajie Tianyuan Hotel (Tianmenshan Branch)
Zhangjiajie Tianyuan Hotel (Tianmenshan Branch)Zhangjiajie Tianyuan Hotel (Tianmenshan Branch)Zhangjiajie Tianyuan Hotel (Tianmenshan Branch)
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Zhangjiajie Tianyuan Hotel (Tianmenshan Branch) Guest Reviews

4.5/5
Good
224 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(224)
Positive reviews(214)
Reviews with photos/video(52)
Great service(100)
Convenient location(48)
Great value for money(34)
Classy environment(25)
Many dining options(20)
Close to scenic area(10)
Loved the view(7)
Convenient parking(5)
Negative reviews(10)
Guest User
Family-friendly 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 18, 2024
The st@ff is very friendly. The room is big and clean. We also can put luggage
Response from Property: Thank you for your evaluation and praise. We will welcome foreign friends with better service!
elenaquynhanh
Selected 2-bed Room
Stayed in Apr 2024
Family
8 review
4.7/5
Amazing
Posted on Apr 6, 2024
The room is spacious, clean. The reception is very friendly and helpful with us, easy to communicate even for foreigners. Near hotrl also many restaurant and traditional market of the people living there so very easy to find food. Near tianmenshan cable car, hehua airport. Position is a plus.
Response from Property: Thank you for your praise. We will welcome foreign friends with better service!
Quoc Dat
Family-friendly 2-bed Room
Stayed in Aug 2024
Travel with friends
14 review
4.7/5
Amazing
Posted on Aug 3, 2024
Very close to Tianmen cable station, staff is helpful to guide to the cable station
Response from Property: Thank you very much for your good comments on our hotel. Come and travel happily. Go back happily. Customer satisfaction is the greatest encouragement to us. I look forward to seeing you again in Zhangjiajie next time.
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Aug 4, 2024
Clean, but it is an old building. Wifi not great, but it worked.
Response from Property: Thank you for your good review. The hotel is economical and affordable. There are no high-end facilities. I will update it as soon as possible. I look forward to your next visit.
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
It was very comfortable and clean, the staff was very nice and friendly. The only thing that I will warn foreign travelers about is that the hotel only has chinese bathrooms. I think the best thing about the place is that is very central, is near the bus station and the cableway to Tianmen, plus there are a lot of restaurants (chinese and western food) and stores where you can buy daily necessity.
Response from Property: Thank you very much for your review. We will provide better service to welcome you next time!
Guest User
Selected 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room was very clean and the front desk service was very good. They really responded to all requests. There were many places to eat around, the food was delicious and not expensive. It was only about 100 meters away from the cableway. It was a great stay.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and trust. Tianyuan Hotel will welcome every friend who comes from afar with the warmest service and the most affordable price!
Anonymous User
Family-friendly 2-bed Room
Stayed in Aug 2024
Family
8 review
3.0/5
Posted on Aug 17, 2024
It says there is a parking lot, but actually the parking lot is far away, so self-driving friends should be careful. Others are like that. After all, you get what you pay for. The night market at the door is lively, the food is convenient, and it is close to the ropeway station.
Original TextTranslated by Google
Response from Property: Thank you for your review. The parking lot is 80 meters away from the hotel. The passenger flow is peak during summer vacation. It is very close to the scenic spot to ensure sufficient parking spaces. Therefore, the parking lot is slightly outside. Please understand. The hotel is positioned as an economical hotel with complete facilities and favorable prices.
゛ xiyao
Deluxe Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
I really like the atmosphere of this hotel. It is quiet, elegant, clean and sanitary. It is close to the attractions and allows people to relax. The meticulous and thoughtful service of the service staff is impressive. It is very suitable for living!
Original TextTranslated by Google
Response from Property: Thank you for your evaluation and praise. We will work harder to serve every customer. We also look forward to your next visit and give you a more perfect stay experience.
Anonymous User
Selected 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The boss is not only handsome, but also very enthusiastic, making people feel very comfortable. The environment is also great, and most importantly, it is clean and hygienic. This price is really worth it! And parking is convenient, and it is also close to the popular check-in attractions! I will definitely come again next time I have the chance!
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and trust. Tianyuan Hotel will welcome every friend who comes from afar with the warmest service and the most affordable price!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
I stayed here the day before yesterday, and I just remembered it when I got home today. The house is clean and sanitary, the service is good, and they help introduce nearby delicious food and fun things to do. Tianmen Mountain is next to it.
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Tianyuan Hotel looks forward to your next stay. Thank you again!
Guest User
Selected 2-bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The hotel is very conveniently located, within walking distance of Tianmen Mountain. There is a snack street at the door, which makes shopping very convenient. The owner is very enthusiastic and has a very good attitude. It is really nice to go up the mountain to see the scenery. It was a very pleasant trip.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation and praise. We will work harder to serve every customer. We also look forward to your next visit and give you a more perfect stay experience.
-juhuacha-
Deluxe Queen Room
Stayed in Jun 2024
Solo travelers
47 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The room is clean and looks quite new. The owner is very nice. The location is also very good. There is the Tianmen Mountain Cableway right outside. There are many places to eat outside and the prices are very good. Haha
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise of Tianyuan Hotel. I wish you a happy trip. I sincerely look forward to your next stay!
Guest User
Deluxe Triple Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 19, 2024
The room is clean and sanitary, and the boss's service attitude is very good and enthusiastic. You can also buy Tianmen Mountain Forest Park tourist tickets on your behalf. It is very convenient and the price is very favorable. It is a good stay.
Original TextTranslated by Google
Response from Property: Thank you for your review and praise. We will work harder to serve every customer. We also look forward to your next visit and give you a more perfect stay experience.
ILICH
Deluxe Queen Room
Stayed in May 2024
Travel with friends
11 review
4.5/5
Great
Posted on May 14, 2024
An ordinary hotel, without any special frills. Towels, slippers, kettle - available. The air conditioner worked. Windows either into the courtyard or into the wall. There is no elevator... The main advantage of the hotel is 5 minutes before the entrance to the cable car 🚡. When booking through tripcom - late check-out (at 14) Nearby are food stalls and a bus stop to the airport (N 4) and to Zhangjiajie West Station (N 17). Recommend for a short stay.
Original TextTranslated by Google
Response from Property: Thank you for your praise and support. I wish you a smooth journey and everything goes well. I look forward to seeing you next time.
Guest User
Deluxe Triple Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The service attitude is really good. If you need anything, the boss will help you enthusiastically. The hygiene is very clean. There is a food street around, which is very convenient for eating and shopping. The boss even went to pick up my car when I drove here. Great!
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition of Tianyuan Hotel. Seriously serving every guest is our aim. We sincerely look forward to your next visit.