Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)

Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park) Reviews

Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)

175 Wuling Avenue (Wuling Dadao), Wulingyuan District, Zhangjiajie, Hunan, 427400, ChinaView Hotel Details
Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)
Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)
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Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park) Guest Reviews

4.3/5
1323 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(1323)
Positive reviews(1259)
Reviews with photos/video(470)
Classy environment(202)
Friendly front desk staff(147)
Delicious breakfast(126)
Awesome amenities(120)
Close to amusement park(67)
Many amenities(51)
Well designed(21)
Negative reviews(64)
BranimirP
Guestroom (2 beds)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Kind host , great service , excellent location , helpful, our room was large and comfortable . Breakfast was chinese buffet, everything good. We got free laundry mashine inside resort. Everything was great .
Response from Property: Dear family, thank you for your recognition of our hotel. The hotel is beautiful because of you, and the service is pleasing for you. The seasons are changing, and the beautiful scenery of Zhangjiajie has its own merits. Welcome to your arrival. Our hotel is a few hundred meters away from the gate of the Forest Park Scenic Area. It integrates food, accommodation and transportation, which is very convenient. The Charming Xiangxi Grand Theater is just opposite the hotel. We provide butler-style service and can buy tickets, performance tickets, and check in luggage for you. Your needs are the purpose of our service. I hope to meet you again and wish you a happy life and a smooth journey!
Kusuma
Queen Room With Courtyard View
Stayed in Apr 2024
Friends
4 review
4.7/5
Amazing
Posted on Apr 16, 2024
The hotel was easy to find and its about 500 meters from the national park gate. The room was clean and spacious with free bottled water everyday. The staff was also helpful in booking on the ticket or the taxi to go around the town with discounted price rather than booking online. There is also a lot of cheap supermarket and restaurant just about 1km from the hotel. don't buy anything from the supermarket near the gate as its expensive
Response from Property: Thank you for your positive feedback. Welcome to play again next time
Guest User
Family-friendly Triple Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 9, 2023
We had an excellent stay at Tianchong Yunhai, it is a short walk to the East gate of Zhangjiajie national park, and there are many restaurants and shops nearby. The room is clean and the breakfast is good as well. The shower and water pressure is good.
Response from Property: Hello, distinguished guests! Thank you very much for your five-star reviews, we are the best value hotel in Wuling District's source region, with free parking, free breakfast buffet, laundry room and so on. Your satisfaction is a recognition of our service, also gives greater motivation to continue to provide each guest with quality services, I wish you a pleasant trip
Guilherme
Guestroom (2 beds)
Stayed in Aug 2023
Solo travelers
4 review
1.2/5
Posted on Sep 4, 2023
pool wasnt available. musty smell in the room. towels weren’t changed, just folded.
Response from Property: Dear family, thank you for your review. Our hotel is located in Wulingyuan National Forest Park, Zhangjiajie. The transportation is very convenient. There is a large parking lot where you can park for free. Thank you very much for your opinion. We will immediately notify the housekeeping department and it will be corrected. Wish you a good trip. joy
David Kazaryan
Queen Room With Courtyard View
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 21, 2024
very good hotel! located in a convenient location for visiting the national park. The rooms are comfortable. The owner of the hotel is very responsive. she helped me with transfer from/to the train station, and helped me with a guide for visiting the park.
Response from Property: Dear family, thank you for your recognition of our hotel. The hotel is beautiful because of you, and the service is pleasing to you. The four seasons are changing, and the beauty of Zhangjiajie has its own merits. Welcome you to come. Our hotel is located a few hundred meters from the gate of the Forest Park Scenic Area. It is very convenient for food, accommodation and transportation. The Charming Xiangxi Grand Theater is just opposite the hotel. With butler service, we can buy tickets, performance tickets and checked luggage for you. Your needs are the basis of our service. We hope to meet you again. , wish you a happy life and a smooth journey!
Guest User
Family-friendly Triple Room
Stayed in Apr 2024
Family
11 review
4.7/5
Amazing
Posted on Apr 4, 2024
Nice place with friendly and helpful staff. Short work to Wulingyuan gate.
Guest User
Guestroom (2 beds)
Stayed in Jul 2023
Friends
4 review
4.2/5
Very Good
Posted on Jul 7, 2023
Good location (walkable to the park gate), friendly and helpful staff, though the swimming pool was broken (and looked like it had been broken for a while with no water) and there were insects splattered on the wall.
Response from Property: Dear family, thank you for your recognition and your valuable advice. We will try our best to correct this problem. This hotel is located in Zhangjiajie Wulingyuan National Forest Park, there is a large parking lot for free parking, I wish you a pleasant trip
Guest User
Guestroom (2 beds)
Stayed in Jun 2023
Couples
9 review
4.7/5
Amazing
Posted on Jul 9, 2023
Perfect location for entering Zhangjiajie National Forest Park. It's only a 10 min walk to the entrance, which really helped us get in early and beat the crowds. The room was big and comfortable, but maybe a little dated. Staff were very welcoming and helped us with things like washing laundry. Don't expect luxury but it's a great place to spend a few nights and maximise your time in Zhangjiajie.
Guest User
Parent-child Themed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Welcome fruit: The welcome fruit was a little late, but it was made up in time Zhangjiajie Scenic Area Map: The map plans the tour route, and the front desk staff is enthusiastic.  Exquisite afternoon tea: Afternoon tea is tea prepared downstairs and at the front desk. This is not a highlight and can be ignored. A very satisfactory stay. It is very close to the scenic spot and it is also convenient to eat around. The front desk staff are very enthusiastic! The only regret is that when I booked the hotel, I saw that I could swim and there was a swimming pool. As a result, there was not much water in the swimming pool. The little water smell was not enough to swim and it felt a little dirty.  This is very regrettable. It happened to rain and I couldn’t swim. . . . . . . . . But I feel like the hotel  just doesn’t really want you to enjoy the swimming pool.
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Response from Property: Dear family, thank you for your recognition of our hotel. The hotel is beautiful because of you, and the service is pleasing for you. The seasons are changing, and the beautiful scenery of Zhangjiajie has its own merits. Welcome to your arrival. Our hotel is a few hundred meters away from the gate of the Forest Park Scenic Area. It integrates food, accommodation and transportation, which is very convenient. The Charming Xiangxi Grand Theater is just opposite the hotel. We provide butler-style service and can buy tickets, performance tickets, and check in luggage for you. Your needs are the purpose of our service. I hope to meet you again and wish you a happy life and a smooth journey!
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 28, 2024
We booked a room online. After arriving at the hotel, we were thoughtfully upgraded and given welcome fruits. The room was clean and comfortable, the service was very friendly, and we were given discounts on tickets to scenic spots.
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Response from Property: Thank you for your five-point review! Every city always has a reason for people to miss it, and every season has scenery that we can’t leave behind. It’s really exciting to see the simple but profound praise from the guests, and they also recognize our service so much ~ the hotel We strive to provide each guest with the most considerate and meticulous service and bring each guest a value-for-money experience.
Guochanxiongmao
Parent-child Themed Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The hotel building feels a bit old. The rooms are pretty good, the facilities are newer, and the hygiene is very good. I booked a parent-child room with floor mats, small tents and dolls. My baby will like it very much. My eldest baby is 12 years old. I'm not interested anymore. The location is good, just a few minutes' walk from the sign gate. It's very convenient to get there. The Forest Park ticket is valid for 4 days. You can go in and take a walk when you have time. You don't need to pay extra for transportation to Shili Gallery and Golden Whip Stream. cost of.
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Murongwan
Family-friendly Triple Room
Stayed in Jul 2024
Family
19 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The environment is good, close to attractions, service attitude is good, and very welcoming. The travel route is introduced in detail, saving a lot of time. Arrange in advance and book tickets in advance to save time and effort.
Original TextTranslated by Google
Response from Property: [Free route explanation, complimentary map, discounted ticket booking, free parking, large parking lot] [5-minute walk from the east gate of Forest Park, free washing machine, free scenic spot consultation and itinerary planning] Hello, dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic spot and only a 5-minute walk from the forest park gate. The hotel service is paramount and we implement one-stop butler service. Welcome to come again next time.
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 28, 2024
It is very close to the East Gate of Wulingyuan, a ten-minute walk. The hotel is very user-friendly, and you can dry your clothes. It has been very hot in Zhangjiajie these days, and I sweat every day. The hotel provides a clothes drying rack, which can be hung directly outside. The clothes will dry quickly in the sun, and you can wash your clothes every day. The scenery of Zhangjiajie is so beautiful.
Original TextTranslated by Google
Response from Property: [Free route explanation, free map, discounted ticket booking, free parking, large parking lot] [5-minute walk from the east gate of the Forest Park, free washing machine, free scenic spot consultation and itinerary planning] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic area, and it only takes 5 minutes to walk from the gate of the Forest Park. The hotel service is supreme, and the butler one-stop service is implemented. Welcome to come again next time
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
It's pretty good! My children said the hotel breakfast was delicious. A box of watermelon fruit plate was given when checking in, and local specialty berry tea was given when extending the stay and checking out.
Original TextTranslated by Google
6/7
Response from Property: Dear family, thank you for your recognition of our hotel. The hotel is beautiful because of you, and the service is pleasing for you. The seasons are changing, and the beautiful scenery of Zhangjiajie has its own merits. Welcome to your arrival. Our hotel is a few hundred meters away from the gate of the Forest Park Scenic Area. It integrates food, accommodation and transportation, which is very convenient. The Charming Xiangxi Grand Theater is just opposite the hotel. We provide butler-style service and can buy tickets, performance tickets, and check in luggage for you. Your needs are the purpose of our service. I hope to meet you again and wish you a happy life and a smooth journey!
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The place where I live is very close to the scenic spot, with good hygiene and good facilities.
Original TextTranslated by Google
Response from Property: 哇················· 好好看哇噻,看到亲这么用心的点评,让我们非常暖心呢,再好的宣传也不及您对我们服务肯定的Word of mouth, we will take more care of every shop owner who comes to the store!