ZiShan Ecological Resort Reviews
ZiShan Ecological Resort
Zimugang, Longwei Village, Xiehe Township, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
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ZiShan Ecological Resort Guest Reviews
4.9/5
Perfect
1234 review
Verified reviewsLocation4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1234)
Positive reviews(1228)
Reviews with photos/video(724)
Classy environment(393)
Loved the view(249)
Tasty restaurant(95)
Offers pick-up/drop-offs(66)
Close to amusement park(61)
Perfect for families(43)
Tasty dinner(23)
Luxurious(18)
Negative reviews(6)
Guest User
Guestroom (Double Bed)
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 21, 2024
This was a 5 star experience, it was amazing, the service was very personalized. They had someone in charge of our stay in the hotel so anything you needed you could just text the person and they will do their best to make your experience excellent. Our person in charge was 小张 and he made our stay feel so good. 100% recommend this stay, so relax. The only thing is that it’s far away from the city. So if you want city experience then don’t stay here because it is 40 min from the city. This is up in the mountain. In summary, the views here are sooooooo damn pretty and I love it.
6/8
Response from Property: Dear distinguished guest, I am your housekeeper Xiao Zhang. Thank you very much for visiting Zishan Manju and sharing your stay experience. I am honored that you are satisfied with every aspect of the hotel. We can't give you the whole world, but we can give you cleanliness, quietness, intimacy and comfort, so we have been committed to creating a comfortable and quiet environment. I hope we can do our best to provide high-quality services and high-quality experiences. I hope that everyone who stays in Zishan Manju can temporarily leave the hustle and bustle of the city and return to the tranquility of nature. Finding peace and elegance in the midst of noise, and being free and easy in the midst of busyness. There will be partings when there are meetings, and there will be goodbyes when there are partings. Zishan Manju looks forward to your stay again. I am waiting for you in Charming Zhangjiajie~
Jens
Guestroom (Double Bed)
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Apr 4, 2024
A wonderful accommodation close to the Zhangjiajie forests. Just 2 mins drive to the entrance.
The place is furthermore a cosy getaway, quiet and remote, to enjoy a romantic stay. The staff is very helpful and aware of our needs and made our stay, even with mediocre weather conditions, just breathtakingly comfortable.
I hope we find an opportunity t come again.
Response from Property: Dear friends, I'm LULU，’thank you for choosing us and affirming our service. It is the goal of all our employees to make every friend feel like going home.I hope this short and beautiful time will make you slow down and devote yourself to nature. Finally, I wish you a happy life and all the best.
Guest User
Forest Room (2 Beds)
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jul 2, 2024
An absolutely beautiful location right next to the entrance to the national park. The food was fantastic and the service very friendly and attentive. Highly recommended
Guest User
Guestroom (Double Bed)
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 25, 2024
Beautiful and serene location. Comfortable bed and clean bathroom. tasty breakfast. free airport pick up. driver was on time and courteous. service was professional. highly recommend.
Anonymous User
Guestroom (Double Bed)
Stayed in May 2024
Solo travelers
60 review
Outstanding
Posted on May 24, 2024
Stunning hotel, fantastic location, incredible service. Highly recommended to anyone visiting Wulingyuan/Zhangjiajie.
Response from Property: Dear friends, i'm LULU, thank you for choosing us and affirming our service. It is the goal of all our employees to make every friend feel like going home.I hope this short and beautiful time will make you slow down and devote yourself to nature. Finally, I wish you a happy life and all the best.
Andrew
Sunshine Featured Room (Bathtub, Terrace)
Stayed in Mar 2024
Couples
3 review
Amazing
Posted on Mar 22, 2024
I had an amazing stay at this resort! Lu lu was super helpful and made the experience seamless. The restaurant was great, especially for breakfast. The hot spring bath was a highlight - the staff made sure that the water temperature was exactly to our liking and provided hot tea and towels for our use. The grounds are well-maintained and beautiful. The only negative I could say is that they did not offer massage services when I stayed, even though it was advertised online. Maybe because it was the low season or because they forgot to update the listing?
Response from Property: Dear family, thank you for choosing Zishan Manju and sharing your stay experience. We can't give you the whole world, but we can give you cleanliness, quietness, thoughtfulness and comfort. Therefore, we have been committed to creating a comfortable and peaceful environment. We hope that we can do our best to provide high-quality services and high-quality experiences. I hope that everyone who stays at Zishan Manju can escape the hustle and bustle of the city for a while, return to the tranquility of nature, find tranquility and elegance amidst the hustle and bustle, and be free and easy in the busy life. When we meet, we will say goodbye, and when we say goodbye, we will see you next time. We look forward to seeing you again. We are waiting for you at Zishan Manju~
Vasilii
Guestroom - With View (Double Bed)
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Apr 1, 2024
Amazing hotel with very friendly and helpful staff in walking distance from the national park!
Response from Property: Dear friends, thank you for choosing us and affirming our service. It is the goal of all our employees to make every friend feel like going home.I hope this short and beautiful time will make you slow down and devote yourself to nature. Finally, I wish you a happy life and all the best.
여행자항
Guestroom (Double Bed)
Stayed in Aug 2023
Family
3 review
Outstanding
Posted on Aug 14, 2023
Everything perfact.
Specially butler LULU is very active and helpful and the best. LULU made the best trip.
She also very very kind.
If I have chace to visit again Zangjiaje, I want to stay this hotel again and meet LULU.
LULU !!!
Onece again, thank you.
Response from Property: Dear friends, thank you for choosing us and affirming our service. It is the goal of all our employees to make every friend feel like going home.I hope this short and beautiful time will make you slow down and devote yourself to nature. Finally, I wish you a happy life and all the best.
Gerardo (jialide）
Guestroom - With View (Double Bed)
Stayed in Jul 2023
Friends
2 review
Outstanding
Posted on Jul 16, 2023
LuLu was a great host and made us feel like home and like family. Hope to come back soon!!
Best hotel and best hosting I have been to in China.
Response from Property: Dear friends, thank you for choosing us and affirming our service. It is the goal of all our employees to make every friend feel like going home.I hope this short and beautiful time will make you slow down and devote yourself to nature. Finally, I wish you a happy life and all the best.
Chen
Guestroom - With View (Double Bed)
Stayed in Dec 2023
Couples
28 review
Outstanding
Posted on Mar 5, 2024
One of the most beautiful Eco Resort in the area. The room is big, clean, and comfy. The view from the balcony is stunning.
The staff is very helpful and speak good english. We will surely stay again.
Response from Property: Dear friends, thank you for choosing us and affirming our service. It is the goal of all our employees to make every friend feel like going home.I hope this short and beautiful time will make you slow down and devote yourself to nature. Finally, I wish you a happy life and all the best.
Victor RU
Guestroom (Double Bed)
Stayed in Dec 2023
Couples
2 review
Outstanding
Posted on Jan 2, 2024
Excellent (best) location to explore whole ZhangJiaJie (do not stay in main city - too noisy). You can book it though Trip.com. Hotel organized for us a pick on arrival, also brought us down to the entrance every morning, and even wanted to organize a transfer back but we had own arrangement for a day. We received TV, based on request, and enjoyed fruits and tea in the room while watching favorite movies. I explained to the kitchen ayi how to do breakfast eggs so managed not to get hungry over Chinese breakfast (never closing doors in winter). Dinner is available as well or you can get a taxi to the city - 20 min, we enjoyed Korean barbecue for two nights. Pity we could not try the pool and jacuzzi, it was very cold. Great service and great recharging stay, thank you for everything ZiShan Resort!
Joe198766
Guestroom - 6-Person Occupancy (King Bed) (Whole Building)
Stayed in Oct 2023
Friends
9 review
Outstanding
Posted on Oct 16, 2023
Awesome location, great view, great restaurants, front desk was accommodating, room was beautiful and clean. Will definitely come back, love the night view. Wish I had more time here :)
WendyNYC
Guestroom (Double Bed)
Stayed in Aug 2023
Family
1 review
Amazing
Posted on Sep 4, 2023
Beautiful resort with excellent service by our host xiao Tang (小 唐) who was helpful in every way and patient with us as we navigated planning each day. He was so responsive and always at the ready to assist. A wonderful stay!
James-2023
Forest Room (2 Beds)
Stayed in Oct 2023
Family
1 review
Outstanding
Posted on Oct 10, 2023
Excellent!
Shentudaiwang2
Forest Room (2 Beds)
Stayed in Jul 2024
Family
2 review
Outstanding
Posted on Aug 2, 2024
Good service is really good. From the moment we got off the car, the housekeeper Xiao Wang and his friends were waiting, helping to unload the luggage and guide us to check in. Another little sister also handed over tea in time. After introducing the hotel profile, he asked about the itinerary and arranged a vehicle to take us to the scenic spot in time. The WeChat group reminds us of various precautions at any time. Arrange the vehicle in advance to wait for the scenic spot and return to the hotel as quickly as possible. For the whole three days and two nights, it can be said that not a minute was wasted. In the middle, my wife had a fever, and Xiao Wang sent a thermometer in time, and specially arranged for the restaurant to boil ginger sugar water and send it to the room with the meal. The contact lenses that I forgot to bring when I went out were delivered to the hotel, but the express delivery could not go up the mountain. Xiao Wang also helped to retrieve them a few kilometers down the mountain and delivered them to the room in time. In short, I have lived in many wild luxury homestays. The scenery can be said to have its own merits, and the equipment is also first-class. It is hard to say who is the best, but to evaluate the service, the best one at present is Zishan Manju! This is the first review of Ctrip.
Original TextTranslated by Google
6/14
Response from Property: Dear distinguished guest, thank you very much for staying at Zishan Manju. I am the housekeeper Xiao Wang. From your comments, I can feel your affirmation and love for Zishan Manju. Thank you for sharing your observations and feelings. We cherish our meeting with you at Zishan Manju and look forward to your stay again. I wish you a happy life!