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Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(398)
Positive reviews(392)
Reviews with photos/video(204)
Loved the view(85)
Offers pick-up/drop-offs(79)
Close to amusement park(36)
Delicious breakfast(33)
Great swimming pool(24)
Perfect for kids(16)
Has an infinity pool(15)
Negative reviews(6)
Kropf Rainer
You Yun Mountain-View Double Bed Suite
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 28, 2023
This family owned hotel is super friendly to everyone. They have a very good breakfast and helped us with the planing of the trip. The really best thing is, that they always offer you a free coffee or tea during the hole day, a complimentary free pick up service from the airport, duringthe time and return drive to the airport! We absolutely recommend this hotel!
Response from Property: One journey, two thoughts, two thoughts, three hopes, three hopes, four concerns, four concerns, five sweetness, six smiles, seven joys, seven happiness, eight returns. Dear customer, thank you for your praise, we look forward to seeing you again~
Beba
Guestroom - Mountain-View (2 beds)
Stayed in Jun 2023
Friends
9 review
5.0/5
Outstanding
Posted on Jun 15, 2023
The location is perfect. Walking distance to the National park. The hotel staff were super friendly. They helped us navigate the area, arranged airport transfer and the food was delicious.
Jeffongy
Zi Yun Scenic View Double Bed Room
Stayed in Sep 2023
Couples
15 review
4.7/5
Amazing
Posted on Sep 28, 2023
I was presently surprise by the service. Owner/staff was very welcoming and given us great insight and solve all our transport concern !
After being in China from Zhengzhou / Wuhan / etc for past 6-7 days, staying here was the perfect experience.
Best decision so far to be away from crowd 🙏
Sharon Amanda
Guestroom - Mountain-View (Double Bed)
Stayed in Oct 2021
Couples
8 review
5.0/5
Outstanding
Posted on Oct 6, 2021
I can not praise this hotel enough, it is FANTASTIC! First of all, when I made my booking, a lovely lady (Tang?) connected with me on Wechat. She gave me lots of information, answered all my questions and helped to plan our itinerary. She also offered to purchase our tickets for the National Park in advance. As it turns out, you can no longer do this, but the offer was very nice and thoughtful. When we arrived at the airport, I phoned her and she helped to direct the taxi driver from the airport to the hotel. Check-in was easy and she helped us both get the local QR health codes, which you need to access everywhere in the National Park.
The hotel itself is beautiful. Located near the top of the mountain, 5-10 minute walk away from the south gate to the park itself (and a much quieter entrance than both the east and south-east gates). We had a room overlooking the hotel entrance, with a mountain view (everywhere up there is a mountain view!). It was large, clean, with a great shower and a very comfortable bed. I had read other reviews about the hardness of the bed, but ours was super comfortable (Room 8207). Great TV too, with a good choice of programmes. Believe me, after a long day of hiking, it was nice to put our feet up and just unwind. Tea, coffee, water and fruit are provided (coffee has creamer in it, so if you don't drink milk, bring your own). There is also a lovely swimming pool - we had a refreshing swim one evening after a long hike, surrounded by the spectacular view. There is a restaurant in the hotel where you can get evening meals - we are vegan and so Tang helped us to choose vegetable dishes, which were delicious. There is also breakfast included. For us, the choice wasn't so great, but if you do not have any special dietary requirements, there are noodles, bao, sausage, egg, vegetables & fruit.
The hotel is great, but I have to say that it is the kind, friendly treatment by everyone there that makes it very special. Each day, Tang would ask us our plan and show us the best route on the map. She also arranged for someone to drop us off and pick us up when we ventured to a different gate. We speak no Chinese at all, and English at the hotel is limited, but with the help of a translation app, we had no problems at all. And the friendliness of everyone is almost overwhelming. I highly recommend this hotel and would DEFINITELY stay here again.
*Small note - if you suffer from travel sickness (as I do!) be warned that this area is full of winding mountain roads, so take some sort of medication or treatment with you.
Response from Property: Thank you very much for your evaluation of me. Thank you for your recognition of us. Let’s get together again next time. I look forward to your next visit to Zhangjiajie. I wish you all success in your work, safety and happiness.
Saurabh
You Yun Mountain-View Double Bed Suite
Stayed in Oct 2021
Family
2 review
4.5/5
Great
Posted on Oct 6, 2021
The host is very helpful and warm hearted. They suggested and arranged many of the sightseeing resources for us. The rooms, jacuzzi and the pools are brilliant.
The food is bit expensive and we had some miscommunication about their barbeque offering. They asked if we wanted barbeque and we said yes, but it actually comes as a family pack and we were just two. Also it feels they are very new to hospitality industry.
Response from Property: Thank you for your valuable advice. Indeed, we are indeed lacking compared with city hotels in many aspects. Your objective evaluation will help us become better! Thank you for your understanding and tolerance for so many days!
Guest User
Ziyun Scenic View Twin Room
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 11, 2024
This is the best homestay I've ever stayed in! It's very new, clean, comfortable bedding, smart toilet; the decoration is also very tasteful, there are welcome fruits, and there are free drinks in the refrigerator. There is also a swimming pool, which is very suitable for children to play, and the environment is first-class! The service is also five-star, very thoughtful, the boss also personally picks up and drops off for free; if you leave a piece of clothing behind, SF Express will help you send it for free, very nice! ! !
Then here comes the point, the boss is also very young and handsome, and he is a soldier! ! In short, you can't go wrong
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Guest User
Aiqiushan Family Theme Suite
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The service facilities are very good. There are cars to pick you up at Shangzhongmendongnan. The children love the swimming pool. It is clean and tidy. The hotel's breakfast buffet has a wide variety. The lunch and dinner taste very good! Five-star recommendation!
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Mantouhehuajuan
Yeyu Terrace Double Bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The B&B is located in the deep mountains, with a beautiful environment, cool temperature, and good food. It is very suitable for a short stay with the family. The service staff is also very enthusiastic and patient, and the answers are timely and detailed. The B&B is very close to the middle gate, and they will pick you up every time you go out to play. The experience is very good. In general, it is a very good short trip. I would like to go again and recommend it to friends.
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Guest User
Ziyun Scenic View Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room was very clean, the environment was very comfortable, and the service was very good. When I checked out, I was given a small gift. I will definitely choose this B&B next time.
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Response from Property: Dear family, hello. Your strong support is the driving force of our store's efforts. Our store is located in Longweiba Village, Wulingyuan District. It is a very beautiful small village with beautiful scenery and fresh air. It is a ten-minute walk from the southeast Zimugang ticket station of the Forest Park. Similarly, the village on the top of the mountain is relatively less convenient for shopping than at the foot of the mountain. Fortunately, there is a small store 400 meters away from our store. For the convenience of guests, we have our own Tujia restaurant, which has received unanimous praise from many guests. As for the ingredients, we buy fresh ingredients every day when we go down the mountain, so the guests can eat with peace of mind! Ending photos are very good! Welcome to visit next time.
Guest User
Zi Yun Scenic View Double Bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The room is quite good, with a mountain view. Looking at the mountain view makes me feel better. The hygiene is very good. There is an infinity pool. The children like it very much. They are reluctant to leave after staying for two nights. The boss and service staff are very good. Free pick-up and drop-off are available. There are both Chinese and Western breakfasts. This is the best trip experience
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. Our breakfast is buffet style, with both Chinese and Western styles to satisfy the appetite of people from different places. We look forward to your visit next time~
Guest User
Xunshan Courtyard Twin Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 15, 2024
A great experience. The housekeeper is very professional and told us the guide to visit Zhangjiajie. It is very close to the middle gate of the forest park, which saves a lot of queuing time. The infinity pool is the favorite of children
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Guest User
Zi Yun Scenic View Double Bed Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Very nice B&B, the swimming pool is so beautiful. The B&B is very large, and the food, accommodation and leisure are very good. It is very close to the forest park. I highly recommend this one
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Guest User
Zi Yun Scenic View Double Bed Room
Stayed in Jul 2024
Family
40 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The room is clean and tidy. It is located in Longwei Village, Zhangjiajie, a folk village built by the local government. It has complete supporting facilities and beautiful environment. It is very comfortable to stay in the mountains. The cool breeze is gentle. Compared with the hot and stuffy weather at the foot of the mountain, this is the place to take a vacation.
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Guest User
Zi Yun Scenic View Double Bed Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
A lucky choice, a very stylish homestay, the room is very clean, the service staff is very enthusiastic, there are many public areas, small landscapes can be seen everywhere, which shows the owner's intentions, high cost performance, good location, can avoid peak travel during the peak season, the itinerary arranged by the housekeeper saved us a lot of time, very professional, the rice noodles for breakfast are also very delicious, I give it a heartfelt praise.
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Guest User
Guestroom - Mountain-View (Double Bed)
Stayed in Jul 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on Jul 17, 2024
I like this homestay very much. It is very clean. The owner personally received me and was very enthusiastic. It is right at the entrance of the scenic spot. You can get there in a short walk.
BTW, they also provide pick-up and drop-off at the ticket station, which is so thoughtful!
The environment is super warm and comfortable, and the photos are very good. The housekeeper also prepared welcome fruits and drinks. I am very satisfied. It must be five stars! YYDS!