City Comfort Inn (Zhangjiajie Railway Station Tianmen Mountain) Reviews
City Comfort Inn (Zhangjiajie Railway Station Tianmen Mountain)
Floor 2-4, Building C4, Area C, International Tourism Commercial City, Yongding District, Zhangjiajie, Hunan, 427000, ChinaView Hotel Details
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City Comfort Inn (Zhangjiajie Railway Station Tianmen Mountain) Guest Reviews
4.4/5
275 review
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(275)
Positive reviews(251)
Reviews with photos/video(32)
Convenient location(39)
Great value for money(27)
Convenient parking(27)
Easy to get around(19)
Friendly front desk staff(14)
Average sound insulation(10)
Many dining options(9)
Close to train station(9)
Negative reviews(24)
Guest User
Business Room (2 Beds)
Stayed in 12. 2023
Family
7 review
Outstanding
Posted on 16.12.2023
The location of the hotel is very good; it is very close to the Tianmen mountain cableway station, the room is very modern and clean; the service staff is very helpful; and the price is quite cheap, probably because of the low season.
Response from Property: Your evaluation is our greatest encouragement, your affirmation is our positive motivation. Your suggestions encourage us to make continuous progress. Thank you for your choice. Please come again.
Guest User
Discount Double Room
Stayed in 8. 2024
Solo travelers
4 review
Very Good
Posted on 4.8.2024
Very basic. Nothing to complain
Response from Property: Your evaluation is our greatest encouragement, your affirmation is our positive motivation. Your suggestion impels us to make continuous progress. Life is a piece of paper, it has multiple choice questions, fill-in-the-blank questions, judgment questions and Q & a questions, I hope that the city will be your easiest choice, the most satisfactory answer!
Guest User
Standard Double Room
Stayed in 7. 2023
Couples
9 review
Outstanding
Posted on 25.7.2023
Small but decent room. Location is ideal for visiting Tianmenshan.
huahuamao
Business Room (2 Beds)
Stayed in 6. 2024
Couples
2 review
Outstanding
Posted on 25.6.2024
The hotel is an eight-minute walk from Tianmenshan Cableway Station, and is also very close to the train and bus station. There are many shops around, and it is very convenient to eat. It faces the street but is not noisy. The room is spacious and comfortable, clean and has no smell. The price of more than 140 yuan is very affordable. I will stay there for future trips. I will consider City Convenience, a brand chain store with good value for money.
Original TextTranslated by Google
Response from Property: Your evaluation is our greatest encouragement, and your affirmation is our positive motivation. Your suggestions help us continue to improve. Life is an answer sheet with multiple-choice questions, fill-in-the-blank questions, true-false questions and quiz questions. I hope that urban convenience will be your easiest choice and most satisfactory answer!
Duzixingzoudetu
Standard Double Room
Stayed in 5. 2024
Solo travelers
10 review
Outstanding
Posted on 3.6.2024
The location and price-performance ratio are excellent. You can reach the lower station of Tianmen Mountain Cableway in a few minutes. There are various restaurants in the surrounding area, so you can eat whatever you want. The hotel is right next to the highway, so it's convenient to take a taxi or bus. The hotel provides pick-up and drop-off, which is very considerate.
Original TextTranslated by Google
Response from Property: Your evaluation is our greatest encouragement, and your affirmation is our positive motivation. Your suggestions help us continue to improve. Life is an answer sheet with multiple-choice questions, fill-in-the-blank questions, true-false questions and quiz questions. I hope that urban convenience will be your easiest choice and most satisfactory answer!
Guest User
Standard Room (2 Beds)
Stayed in 2. 2024
Family
1 review
Posted on 11.2.2024
The window handles of the corridor windows are still broken, and a lot of equipment is gathering dust. The water pressure was insufficient, making it impossible to take a comfortable bath. There was also a slipper and toothpaste from the previous resident, and I doubted whether they had been cleaned. There is a bit of a gap between the convenience of cities in other places.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry for bringing you such a bad stay experience. Thank you for your suggestions and comments. We will immediately check the facilities and equipment and perform maintenance. The hotel currently has deficiencies in hygiene and management, and we apologize for causing you unnecessary trouble. Please also rest assured that we will follow the example of excellent urban convenience stores. Please give us a chance to make corrections and look forward to your visit again. I also wish you good luck in the new year and good luck in the Year of the Dragon!
Anonymous User
Business Room (2 Beds)
Stayed in 7. 2024
Family
3 review
Posted on 31.7.2024
The quilt has blood stains, the environment is poorly soundproofed, very noisy, and the experience is not good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Room (2 Beds)
Stayed in 6. 2024
Family
8 review
Outstanding
Posted on 15.6.2024
The room was clean and quiet. The family went to Tianmen Mountain to play, which is very close to the Tianmen Mountain Cableway. The waiters were warm and considerate. Stayed for two nights.
Original TextTranslated by Google
Response from Property: Your evaluation is our greatest encouragement, and your affirmation is our positive motivation. Your suggestions help us continue to improve. Life is an answer sheet with multiple-choice questions, fill-in-the-blank questions, true-false questions and quiz questions. I hope that urban convenience will be your easiest choice and most satisfactory answer!
Guest User
Business Double Room
Stayed in 5. 2024
Other
8 review
Outstanding
Posted on 31.5.2024
The service of City Convenience Hotel is very standard. In my mind, it has become one of the first-class companies. It is reassuring without looking too closely.
Original TextTranslated by Google
Response from Property: Customers are our foundation and service is our foundation. Going out is just to relax your mind and enrich your spirit in the city; we look forward to meeting you next time, we are always waiting for you on the road.
Wangchuangruoyousuosi
Discount Double Room
Stayed in 5. 2024
Couples
13 review
Outstanding
Posted on 13.5.2024
The service is very good. I have the opportunity to take the initiative to give customers a better accommodation experience as much as possible...
Original TextTranslated by Google
Response from Property: Your evaluation is the greatest encouragement to us, and your affirmation is our motivation to be positive. Your suggestions drive us to make continuous progress. Life is like an answer sheet, which contains multiple-choice questions, fill-in-the-blank questions, true-or-false questions, and essay questions. I hope that City Convenience will be your simplest choice and the most satisfactory answer!
Anonymous User
Standard Double Room
Stayed in 5. 2024
Family
9 review
Great
Posted on 5.5.2024
Convenient transportation, free car repair shop, but the room is not very soundproof, you can hear the two people next door.
Original TextTranslated by Google
Response from Property: Your evaluation is the greatest encouragement to us, and your affirmation is our motivation to be positive. Your suggestions drive us to make continuous progress. Life is like an answer sheet, which contains multiple-choice questions, fill-in-the-blank questions, true-or-false questions, and essay questions. I hope that City Convenience will be your simplest choice and the most satisfactory answer!
Guest User
Discount Double Room
Stayed in 6. 2024
Travel with friends
12 review
Posted on 3.6.2024
The location is good, the price/performance ratio is good, and there are no big surprises
Original TextTranslated by Google
Response from Property: Your evaluation is our greatest encouragement, and your affirmation is our positive motivation. Your suggestions help us continue to improve. Life is an answer sheet with multiple-choice questions, fill-in-the-blank questions, true-false questions and quiz questions. I hope that urban convenience will be your easiest choice and most satisfactory answer!
Guest User
Discount Double Room
Stayed in 10. 2023
Travel with friends
2 review
Outstanding
Posted on 23.10.2023
The room is clean and hygienic! The environment is comfortable! The service is very good! Compared with the same price, the cost performance is very high! The first choice for business trips and travel!
Original TextTranslated by Google
Response from Property: Your evaluation is the greatest encouragement to us, and your affirmation is our motivation to be positive. Your suggestions drive us to make continuous progress. Life is like an answer sheet, which contains multiple-choice questions, fill-in-the-blank questions, true-or-false questions, and essay questions. I hope that City Convenience will be your simplest choice and the most satisfactory answer!
Guest User
Discount Double Room
Stayed in 4. 2024
Couples
20 review
Outstanding
Posted on 17.4.2024
I booked this hotel all the way here. The price is reasonable, the location is moderate, and the hygiene is good. It is the best choice for traveling!
Original TextTranslated by Google
Response from Property: Customers are our foundation, and service is our fundamental. When we go out, we just want to relax our mind and enrich our spirit in the city. We look forward to the next wonderful encounter with you, and we are always waiting for you on the road.
Guest User
Standard Room (2 Beds)
Stayed in 10. 2023
Family
14 review
Very Good
Posted on 4.10.2023
The room is in a good location and has parking space, but the room facilities are not very new, the shower in the bathroom does not flow much water, it seems to be blocked, the overall feeling is just average!
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry for the bad stay experience you have had. Thank you for your suggestions and comments on the hotel. We will continue to improve and update the facilities and linens, and provide good training for the room attendants. We deeply apologize for the troubles you have caused. We look forward to your next stay and wish you a happy life and everything goes well!