Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain)

Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain) Reviews

Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain)

13th Floor, Weidu Fortune Center, 188 Yichen Square, Binhe Road, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain)
Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain)Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain)Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain)
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Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain) Guest Reviews

4.8/5
Excellent
728 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(728)
Positive reviews(719)
Reviews with photos/video(251)
Awesome amenities(69)
Delicious breakfast(62)
Friendly front desk staff(62)
Offers pick-up/drop-offs(16)
Well decorated(16)
Located downtown(5)
Negative reviews(9)
Guest User
Queen Room With City View
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Nov 29, 2024
“Unbeatable Views and Exceptional Service!” This hotel exceeded all my expectations! The view was absolutely breathtaking—waking up to it every morning was a highlight of my trip. Whether it was from my room or the common areas, the scenery was stunning and added so much to the experience. The value for what you get is incredible. The room was clean, comfortable, and well-equipped, and the amenities felt luxurious for the price. What truly set this hotel apart was the service. The staff went above and beyond to make my stay special. Whether it was helping me plan my itinerary, arranging last-minute transportation, or surprising me with thoughtful touches, they consistently went the extra mile. I highly recommend this hotel for anyone seeking great views, excellent value, and personalized service. I’ll definitely be back!
6/7
Response from Property: The happiest thing is to receive customer satisfaction feedback, your recognition is our driving force forward, from strangers to customers, and then become friends, we choose sincerity, you choose trust, be grateful, do not forget the original heart.
Guest User
Sunshine Room
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 6, 2024
A great hotel with friendly and helpful staff and good rooms. The afternoon tea was lovely and the view from the dining/open area was great. The laundry service was very helpful. We stayed in one of the "sunshine rooms" that apparently had a mountain view, unfortunately it didn't. The carpet of the room was also rather dirty/stained. Other than that, it was a great stay!
Response from Property: Thank you for your praise and recognition, we will continue to do a good job of service, it is my honor to bring you a happy time, at the same time, we will promptly rectify and deal with your problems,looking forward to serving you again, I wish you happy every day, smooth work!
Wagd M Mukhtar Hamad
Guestroom - Mountain-View, River-View (Double bed)
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The hotel is amazing! Clean and spacious room at a great location in Zhangjiajie. The hotel staff were amazing and helpful when needed. I highly recommend staying at this hotel :)
Response from Property: Dear family, hello! Thank you for your thoughtful comments,we are really moved to see your satisfaction and affirmation, we ill continue to maintain high quality service for each guest, and strive to create a comfortable and warm stay experience for each guest. Also welcome your next stay ~
Guest User
Queen Room With City View
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
I loved my stay at this hotel. The service of the staff is excellent. Even though I don‘t speak Chinese we were able to communicate with each other with my translation app. They also helped me with figuring out where to go to see the Avatar Mountains and Tianmen Mountain. The breakfast is a combination of buffet style with a meal. It was very delicious and the view from the breakfast area is breathtaking. The bed was very comfortable and cozy with the pillows.
Response from Property: Thank you very much for your praise, we will continue to provide you with thoughtful service and first-class accommodation experience, so that you feel warm and comfortable, but also honored to choose us to stay in the vast sea of people, everyone is a guest, always meet the edge, wish a better life with you!
Guest User
Guestroom - River-View (2 beds)
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
I recently had the pleasure of staying at this hotel during my visit to Zhangjiajie, and it was an outstanding experience from start to finish. This is a fantastic place to stay if you want to explore Zhangjiajie. The location is convenient for accessing all the main attractions, making it an ideal base for sightseeing. From the moment I arrived, I was impressed by the warm welcome and exceptional service provided by the staff. They are exceptionally friendly, supportive, and always ready to assist with any requests or questions. Their dedication to customer satisfaction truly sets this hotel apart. The hotel itself is modern and the rooms are spacious, clean, and equipped with all the amenities you could need for a comfortable stay. Overall, I had a wonderful stay at this hotel and would definitely recommend it to anyone visiting Zhangjiajie. Whether you’re traveling for business or leisure, this hotel offers everything you need for a comfortable and enjoyable stay. I look forward to returning on my next trip to Zhangjiajie.
Response from Property: Dear family, hello! Thank you so attentively check in comments oh, to see your satisfaction and affirmation, we are really very moved oh, we will continue to maintain high quality service to treat each guest, and strive to create a comfortable and warm stay experience for each guest. Also welcome your next stay ~
Ilse
Sunshine Room
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Beautiful hotel. Great room for an upgrade on our second stay.
Response from Property: Thank you very much for your praise, we will continue to provide you with thoughtful service and first-class accommodation experience, so that you feel warm and comfortable, but also honored to choose us to stay in the vast sea of people, everyone is a guest, always meet the edge, wish a better life with you!
Guest User
Guestroom - Mountain-View, River-View (Double bed)
Stayed in Jul 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Sep 8, 2024
It is in a very good position if you want to visit Tianmenshan.
Response from Property: Thank you very much for your praise, we will continue to provide you with thoughtful service and first-class accommodation experience, so that you feel warm and comfortable, but also honored to choose us to stay in the vast sea of people, everyone is a guest, always meet the edge, wish a better life with you!
Guest User
Guestroom - River-View (2 beds)
Stayed in May 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 22, 2023
Great hotel at a convenient location with super friendly staff and amazing set meal for breakfast. Enjoyed our brief stay in Zhangjiajie a lot. The price was also very reasonable.
Response from Property: Thank you for your review! We are delighted to hear that you enjoyed your brief stay with us in Zhangjiajie. Our staff takes pride in providing excellent service and we are glad to hear that they were able to make your stay memorable. We are also very happy that you enjoyed our amazing breakfast. Thank you for choosing our hotel and we hope to welcome you back soon!谢谢您的评价!我们很高兴听到您在张家界的短暂停留非常愉快。我们的员工以提供优质服务为荣,很高兴听到他们能够让您的住宿难忘。我们也很高兴您喜欢我们美味的早餐。感谢您选择我们的酒店,我们希望能早日再次欢迎您的光临!
Guest User
Sunshine Room
Stayed in Oct 2021
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 25, 2022
Very friendly and accommodating
Response from Property: Dear friend, Thank you for your 5-star feedback.Welcome to our store again.We will give our best service for you forever
Molimitang
Guestroom - River-View (2 beds)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
A very perfect journey. The hotel staff was very nice. They took the initiative to help us store our luggage and helped us take a taxi to the high-speed rail station. It was great. The room was also very comfortable. They made rice noodles for us for breakfast. It was delicious. I recommend it.
Original TextTranslated by Google
Response from Property: The happiest thing is to receive satisfactory feedback from customers. Your recognition is our driving force. From strangers to customers, and then to friends, we chose sincerity and you chose trust. We are grateful and never forget our original intention.
Mianhuayangyang
Guestroom - River-View (2 beds)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel is in a very good location, very close to attractions such as the Seventy-two Wonders Towers, Tianmen Mountain and Zhangjiajie National Forest Park. The hotel environment is very good, the room has a wide view, is clean and tidy, and has complete facilities. The breakfast is also very rich, the freshly cooked rice noodles are also very delicious, the staff is warm and thoughtful, and there are many restaurants around, the taste is also good. Overall, I am very satisfied, I will recommend my family and friends to stay in this hotel when traveling to Zhangjiajie.
Original TextTranslated by Google
Response from Property: The happiest thing is to receive satisfactory feedback from customers. Your recognition is our driving force. From strangers to customers, and then to friends, we chose sincerity and you chose trust. We are grateful and never forget our original intention.
Guest User
Sunshine Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Facilities: Completely equipped, the public leisure area is very good, with tea, etc. The hotel pick-up service is very humane. 1 time of pick-up or airport pick-up: Fruits or snacks are welcome Service: Very considerate, enthusiastic, and provides customers with all conveniences!
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review. We are very touched to see your satisfaction and affirmation. We will continue to maintain high-quality service to treat every guest and strive to create a comfortable and warm stay experience for every guest. We also welcome you to stay next time at any time. It is an honor to choose us to stay among the vast crowd. May a beautiful life be linked to you!
Creator01
Couples'Room - with View (Queen bed)
Stayed in Oct 2024
Family
30 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Excellent staff, very clean room, comfortable bed, quality bed linen, this hotel is much better than 3 stars, there is not a single minus) Clean, comfortable, safe
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you for your thoughtful comments,we are really moved to see your satisfaction and affirmation, we ill continue to maintain high quality service for each guest, and strive to create a comfortable and warm stay experience for each guest. Also welcome your next stay ~
Guest User
Vanjing Elegant River-View Twin Room (Fresh Air System + Light Luxury Home + Mini Fridge)
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Very clean, good pick-up environment with river view, rich and exquisite breakfast, and coffee
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you for your thoughtful review. We are really touched to see your satisfaction and affirmation. We will continue to maintain high-quality service to treat every guest and strive to create a comfortable and warm stay experience for every guest. You are always welcome to stay next time~
Anonymous User
Sunshine Room
Stayed in Oct 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The room environment is not bad, the service is also very warm, there was a little episode when picking up at the station, but it was solved well later, the breakfast is quite rich, and the freshly cooked rice noodles taste good.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. We will continue to provide you with thoughtful service and first-class accommodation experience, making you feel warm and comfortable. It is also an honor for you to choose us to stay among the vast crowd. Everyone who comes is a guest, and meeting is always fate. May a beautiful life be linked with you! Looking forward to your next visit