Room 1038, Building 2, Longguang Jiulonghui, No. 315, Baohui Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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Zhuhai Yueju Service Apartment Guest Reviews
4.5/5
Good
104 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(104)
Positive reviews(99)
Reviews with photos/video(17)
Clean and tidy(34)
Awesome rooms(29)
Great service(18)
Classy environment(14)
Great location(10)
Convenient parking(8)
Convenient location(8)
Poor air conditioning(1)
Negative reviews(5)
chinesesopranodiva
Basic Loft (Double bed)
Stayed in Nov 2023
Couples
6 review
3.7/5
Posted on Nov 24, 2023
It's a neat and clean apartment that's right next to the highway. There's a cafe that makes great coffee and a wonderful Xinjiang restaurant that makes great lamb. However, the apartment itself is not furbished well, with deep steps to the upper loft and shower water tends to flood. Also I found it a bit ridiculous that when we asked for extra pillows and blankets they would not provide them.
Response from Property: Dear guests: Hello! Thank you for coming! We are sorry that we did not give you a perfect stay experience, we are deeply sorry and regretful! We will further improve and improve our facilities and services, and we sincerely look forward to your visit again!
Guest User
Duplex Loft - River-View (2 beds)
Stayed in Feb 2024
Family
18 review
4.2/5
Very Good
Posted on Feb 9, 2024
so far so good
Guest User
Basic Loft (Double bed)
Stayed in Oct 2023
Business travelers
1 review
3.5/5
Posted on Oct 24, 2023
This is normal
Guest User
Duplex Loft (2 beds)
Stayed in Jan 2024
Family
30 review
4.7/5
Amazing
Posted on Jan 14, 2024
It’s so convenient to have a washing machine and refrigerator! The bed is big enough and comfortable! 👍🏻👍🏻👍🏻
The shower water pressure is not enough, but everything else is satisfactory!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to work hard to bring guests a warm and comfortable experience and wonderful travel memories. We hope you can come again!
Guest User
Loft Hd Projection Double Bed Room
Stayed in Apr 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Apr 5, 2024
The house is relatively new and clean. The main reason is that it is difficult to find the hotel front desk. The room is a LOFT and the second floor is too short.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Looking forward to your visit again and wishing you a pleasant journey.
Guest User
Duplex Loft (2 beds)
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is very comfortable and I am very satisfied. There is a free parking space on the first floor. It is very convenient to live in an apartment with my family.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Looking forward to your visit again and wishing you a pleasant journey.
Guest User
Duplex Loft (2 beds)
Stayed in Feb 2024
Travel with friends
9 review
4.5/5
Great
Posted on Feb 24, 2024
Excellent two-level room, 2 beds on the top floor, good stairs, comfortable mattresses, pillows, blankets. Recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Looking forward to your visit again and wishing you a pleasant journey.
3mi
Duplex Loft - River-View (2 beds)
Stayed in Feb 2024
Family
6 review
3.5/5
Posted on Mar 26, 2024
Suitable for self-driving travel, the facilities in the room are average, the upper bed is too hard like a wooden board
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming! We are sorry that we did not give you a perfect stay experience, we are deeply sorry and regretful! We will further improve and improve our facilities and services, and we sincerely look forward to your visit again!
Guest User
Duplex Loft (2 beds)
Stayed in Feb 2024
Travel with friends
12 review
4.0/5
Very Good
Posted on Feb 14, 2024
This apartment is relatively new, the environment is okay, and the customer service support is also fast. The only flaw is that the sound insulation is poor. You can clearly hear the sound of vehicles walking on the road. I will stay here again if I have the opportunity in the future.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Looking forward to your visit again and wishing you a pleasant journey.
Joyce KCF
Duplex Loft - River-View (2 beds)
Stayed in Feb 2024
Family
3 review
3.7/5
Posted on Feb 16, 2024
From the apartment location, it only takes about 15 minutes to take a taxi to the Hong Kong-Zhuhai-Macao Bridge Port, Innovation Square or Chimelong Ocean Kingdom. There is a convenience store downstairs, a Lanzhou Ramen shop, and a barbecue restaurant in the evening. There are many apartments for rent in this area, so the crowds are not too quiet. The room was clean and tidy, but there was a drainage problem in the bathroom. A lot of water would accumulate on the bathroom floor after taking a shower. The shower curtain was dirty, but the hot water supply was sufficient. I reported the problem of water accumulation in the bathroom to the front desk and was told to stand away from the faucet when taking a shower. As a result, the situation improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming! We are sorry that we did not give you a perfect stay experience, we are deeply sorry and regretful! We will further improve and improve our facilities and services, and we sincerely look forward to your visit again!
Guest User
Duplex Loft - River-View (2 beds)
Stayed in Jan 2024
Family
6 review
2.7/5
Posted on Jan 21, 2024
It was very difficult to find the reception area to get the room card. It was not on the ground floor. It took me a long time to find it and asked several people to find it. There was no tea bag or coffee reception in the room.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming! We are sorry that we did not give you a perfect stay experience, we are deeply sorry and regretful! We will further improve and improve our facilities and services, and we sincerely look forward to your visit again!
旅客可樂
Basic Loft (Double bed)
Stayed in Jul 2023
Family
28 review
4.2/5
Very Good
Posted on Jul 26, 2023
Very good, the hotel is clean and well-organized, the transportation is convenient, a good choice. Check-in and check-in are also very convenient. There are automatic door locks. It is also very close to a large shopping mall, which is very convenient for eating and shopping.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Looking forward to your visit again and wishing you a pleasant journey.
Wai
Basic Loft (Double bed)
Stayed in Nov 2023
Solo travelers
4 review
3.5/5
Posted on Nov 12, 2023
The location of the hotel is a bit remote, and a taxi from Gongbei Port costs more than $40! But the room is nice, you can give it a try!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Yueju Hotel Apartment. I am very happy to receive your recognition! The room is fully equipped with independent bathroom, washing machine, refrigerator, and complete facilities. There is a dedicated free parking lot downstairs. This apartment has a variety of room types to choose from, providing you with a warm, comfortable, safe and hygienic living environment. The apartment is only 1.5 kilometers away from the International Convention and Exhibition Center, and it takes ten minutes to reach Wan Chai Seafood Street, Wan Chai Tourist Terminal, Wan Chai Port, and Hengqin Port. It is only a 15-minute drive from Zhuhai Chimelong Ocean Kingdom. It is your first choice for business travel and leisure. Thank you again for your five-star review! Looking forward to your next visit! I wish you a happy journey and everything goes well.
Guest User
Duplex Loft - River-View (2 beds)
Stayed in Dec 2023
Family
9 review
1.0/5
Posted on Dec 29, 2023
It's freezing cold, there's no hot water for showering, and the attitude is very bad
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your review of our hotel. We are very sorry for your experience with no hot water for showering and poor attitude during your stay. We sincerely apologize to you and promise to take steps to improve our services. First of all, we deeply regret that there is no hot water for showering. We immediately inspect and repair our hot water equipment to ensure every guest has a comfortable and warm bathing experience. Your feedback is important to us and we will ensure that similar issues don't happen again. Secondly, we are very sorry for the bad attitude issue you experienced. We attach great importance to customer satisfaction and will further train our staff to improve their service awareness and courteous hospitality. We will ensure that every guest feels our passion and care. We sincerely hope to have the opportunity to provide you with a pleasant and comfortable stay again. If you choose to stay with us again, we will be happy to serve you and ensure that your needs are met. Thank you again for your feedback, we look forward to providing you with better service.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Looking forward to your visit again and wishing you a pleasant journey.