Atour X Hotel, Gongbei Port High-speed Railway Station Guest Reviews
4.7/5
Outstanding
2038 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2038)
Positive reviews(2002)
Reviews with photos/video(244)
Convenient location(203)
Friendly front desk staff(187)
Delicious breakfast(157)
Easy to get around(125)
Close to train station(53)
Has rooms for families(10)
Delicious buffet(7)
Negative reviews(36)
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good good very good
Response from Property: 親愛的朵友:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 酒店會不斷的為客人營造温馨舒適的居住環境而努力,期待您的再次光臨
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
nice and clean
Response from Property: 親愛的朵友: 您好!您的滿意是我們最大的驕傲!感謝您選擇我們的酒店並留下如此真摯的評價。我們會繼續努力,為您提供更加周到、貼心的服務。期待您的再次光臨!
RBx
Superior Double Room
Stayed in Aug 2023
Business travelers
40 review
5.0/5
Outstanding
Posted on Aug 16, 2023
Staff are very friendly and helpful. The helped me a lot. Room was clean.
Response from Property: 您好!感謝您的光顧,我們衷心的希望您在朵兒家有一次愉快的旅程,我們也一直在為此而努力不懈,每天我們全體夥伴的動力就是見到評價裏面一個又一個認可和支持的評語,這就是我們簡單的滿足和感動,感恩,一路上有您們的支持和厚愛,我們會做的越來越好,期待您及家人的下次光臨!
Guest User
Guestroom (2 Beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Good good good
Response from Property: 親愛的朵友:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 酒店會不斷的為客人營造温馨舒適的居住環境而努力,期待您的再次光臨!
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
goog good
Response from Property: 親愛的朵友:您好!感謝您送的 5 分好評!感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Guest User
Executive Double Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Nice location
Response from Property: 尊敬的賓客:您好!感謝您送的 5 分好評!感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 25, 2024
goodgood
Response from Property: 親愛的朵友您好:感謝您對我們的肯定,我們會更細緻的給您提供更加細緻周到的服務體驗,滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
Mir.G
Executive Double Room
Stayed in Apr 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Apr 22, 2024
perfact
Response from Property: 非常感謝您對我們的認可,有您的鼓勵和肯定我們會越做越好哦,期待和您的下次相遇
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The room was very clean, the breakfast was varied and delicious! The hotel staff had a great service attitude, they were warm and considerate, which made people feel warm.
Original TextTranslated by Google
Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Guest User
Superior Double Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The hotel is very comfortable and the staff is very enthusiastic. We arrived very late and missed the midnight snack time. The thoughtful front desk lady also gave the children milk and porridge and dessert! The bed is also very comfortable and I slept very well. It's great! It's close to the train station and Gongbei Port
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好:感謝您對我們的肯定,我們會更細緻的給您提供更加細緻周到的服務體驗,滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
Guest User
Superior Double Room
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Clean and sanitary~ The front desk staff are very polite and will take the initiative to greet you. If there are any problems, they will find ways to solve them. Living here is very worry-free and trouble-free~ It is very close to Qingmao Port~ There are many places to eat out. Anyway, it is very convenient~
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Xiexiaolv
Superior Double Room
Stayed in Oct 2024
Solo travelers
9 review
1.7/5
Posted on Oct 27, 2024
There were bugs on the bed and mosquitoes in the room. I couldn't sleep all night because of the bites. When I woke up in the morning, I saw a blood-sucking bug corpse on the bed.
There was garbage (used toilet paper) in the bathroom trash can when I checked in. It was too disgusting to take a photo.
There was road construction early in the morning, and the ground was drilled.
This is the worst Atour hotel I have ever stayed in. It is a very bad experience.
Original TextTranslated by Google
Response from Property: Dear Duoyou: Hello! Thank you for taking the time to leave us your valuable feedback! Your satisfaction is our greatest pursuit. We will listen carefully to the needs of every guest and constantly optimize our services. Looking forward to serving you again!
Laoxuanzi
Superior Double Room
Stayed in Oct 2024
Solo travelers
2 review
4.8/5
Amazing
Posted on Oct 28, 2024
Breakfast was delivered. Thank you to the front desk lady~ For so many years, Atour is our first choice for business trips and travels. It is safe, clean and trustworthy~!! The luggage was also stored for a day and a night!!
The only drawback is that the neighbors downstairs started laying floor tiles at 8 o'clock, making a lot of noise!!
Original TextTranslated by Google
Response from Property: Dear Duoyou: Hello! Thank you for taking the time to leave us your valuable feedback! I'm sorry that it affected your stay experience. Floor tiles were being laid in the community next door. When I saw it here, I stopped it as soon as possible. We also called the police to deal with this matter. I'm sorry that we didn't stop it in place. Thank you for your feedback on Duo'er. Thank you again for your feedback, we will listen carefully to every guest's opinion and continue to work hard to improve our quality. We hope that we can give you a better stay experience next time you come back!
MLtao
Superior Double Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Very close to Gongbei Port, taxi fare starts at 10 yuan, the room is clean and hygienic, there is a laundry room, it is very convenient to wash and dry clothes during peak hours, there are many restaurants nearby, very convenient
Original TextTranslated by Google
Response from Property: Thank you for your visit. Your satisfaction is our greatest gratification and greatest reward. We will work harder to do a better job! It will certainly live up to your expectations! Welcome to visit us again!
Chaojishenlinvchaoren
Superior Double Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
I came to Macau to watch a concert. I originally flew directly to Macau, but the airline had too high a cancellation rate, so I changed my route to depart from Zhuhai. The hotel is very close to Gongbei Port, which is convenient for traveling the next day. I recommend it to everyone! There are many hotels nearby, Atour is guaranteed in terms of hygiene and safety, and the room is very comfortable~
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality, thousands of words are summed up in one sentence, thank you for your support to the hotel.