To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(243)
Positive reviews(234)
Reviews with photos/video(85)
Convenient location(25)
Easy to get around(20)
Convenient parking(19)
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Well designed(13)
Near shopping area(13)
Well decorated(11)
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Negative reviews(9)
Ian
Room of the waves(No window)
Stayed in Nov 2023
Couples
5 review
4.2/5
Very Good
Posted on Nov 25, 2023
This is a new budget hotel situated in a nice area, it is very nice as the hotel provides a free parking if you drive and if you know how to travel by Public transport such as bus because it costs only 1 RMB per journey.
The room is clean and bed is comfortable.
The breakfast is simple dim sum and self served, the food is palatable.
Overall, the hotel is good value for money, will consider to stay again if we travel to Zhuhai next time.
Response from Property: Thank you for your affirmation of our hotel, we will do better, welcome to stay again
Guest User
Dream butterfly room (No window)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 17, 2024
I originally booked a room without a window. The lady at the front desk was very nice and gave me a free upgrade with a window. The room was quite big and quiet. Parking was convenient and free. The hotel also has a public laundry room, which was very nice. The breakfast was also very good. Delicious, similar to Cantonese tea snacks, and the service is also very good. I stayed one more night and will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! A city, a beautiful memory. Thank you for meeting you at Zhuhai C Art Fantasy Hotel. Thank you for your recognition. All our staff are inspired by your praise. At the same time, we are constantly working hard to achieve perfection. I believe we will do better in the future and sincerely look forward to your visit again
Guest User
Room of the waves(No window)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel is clean and tidy, the service is warm and thoughtful, there are plenty of parking spaces and they are free. It is less than 2 kilometers away from Zhuhai Station, Gongbei, and Qingmao Port. It is very convenient to travel. The popular Xiawan Night Snack Street is also within walking distance. It is cost-effective and highly recommended [strong]
Original TextTranslated by Google
Response from Property: Every bit of love is a touch and smile from the bottom of our hearts. It is our sincere wish to satisfy you.
Guest User
Room of the waves(No window)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel is located in the city center with convenient transportation. The room I stayed in was newly decorated and fully equipped. The hotel staff was enthusiastic and had a very good attitude. Overall, this hotel is a very good choice.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and support! We are willing to take good care of every guest and let you leave good memories here. We look forward to your next visit and cherish the time with us.
Guest User
Room of the waves(No window)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
This hotel is really cost-effective. The room is also very clean and comfortable, and the bed is very comfortable. The hotel service is very thoughtful, and the room type is upgraded for free. I highly recommend this hotel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and sharing your experience. If you encounter any problems during your stay, please report them to the front desk in time. We will try our best to help you solve the problem as soon as possible. Our hotel is committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again.
Guest User
Room of the waves(No window)
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on May 5, 2024
For rooms booked temporarily, guests staying in the hotel can park for free. It only costs 10 yuan to take a taxi from Gongbei Port. It is very convenient to check out and go to Macau early in the morning and drive the car away in the afternoon. The front desk lady is very enthusiastic and upgraded the room for free, which is great. The only shortcoming is that there are no disposable slippers, which is very inconvenient. It is recommended to upgrade
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting our hotel. We are sorry that we did not bring you a perfect stay experience. We will rectify the problem you raised immediately. If you have any questions during your stay, you can contact us at any time. The front desk bees are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy day~
Anonymous User
Room of the waves(No window)
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The front desk service is good. You can upgrade to a high-rise window room for free in the morning. The surrounding environment and room hygiene are acceptable. Free parking is convenient for self-driving tours. It is a hotel that can be checked in again.
Original TextTranslated by Google
Response from Property: Thank you for your support! We treasure your praise and remember every word in our hearts. Words of affirmation always make all our persistence meaningful. Welcome to visit us again~
Sukiyaki Ng
Room of the waves(No window)
Stayed in Mar 2024
Couples
29 review
2.7/5
Posted on Mar 11, 2024
The store is very new and the rooms are clean and tidy. However, the location is not very convenient. It is far away from the port. The breakfast is not a buffet. It is not ideal and there are no choices. You have to get a small amount of food at the front desk for breakfast. It needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting our hotel. We apologize for not giving you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. The little bees at the front desk are dedicated 24 hours a day. To serve you, we look forward to your visit again and wish you a happy day~
Guest User
The Voice Of Happiness
Stayed in Mar 2024
Travel with friends
33 review
5.0/5
Outstanding
Posted on Mar 3, 2024
After returning from a trip to Hong Kong and Macau, I stayed in this hotel again. Parking was very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on our hotel. Your satisfaction is our pursuit. We will actively improve based on your suggestions. Welcome to visit us again and wish you a happy life.
Guest User
The Voice Of Happiness
Stayed in Feb 2024
Travel with friends
16 review
3.0/5
Posted on Feb 27, 2024
The hotel is newly renovated and the smell in the room is quite strong. It looks quite new, but the decoration outside the door is hard to describe. There was no bedside backrest, and if I accidentally leaned a little closer to the bedside, it hit the wall, and the bed creaked when I turned over. I also took a picture of the breakfast. There were no eggs, but some steamed buns and so on. They were all in the picture, so everyone just had to make do with it. The price is not cheap and I won’t stay here again next time.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for visiting our hotel. I'm sorry that I didn't give you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. The customer service team is dedicated 24 hours a day. To serve you, we look forward to your visit again and wish you a happy day~
中年好老公
The Voice Of Happiness
Stayed in Feb 2024
Couples
52 review
4.0/5
Very Good
Posted on Feb 25, 2024
The location of the hotel is very good, and it is very convenient to go to the nearby Xiawan Night Market.
Breakfast hours are from 8-1400, which is convenient for passengers to eat.
The hygiene of the room was slightly poor and the carpet was quite dirty.
But it's acceptable at this price.
Original TextTranslated by Google
Response from Property: Hello, dear guest, thank you very much for your support for us. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because we have not done enough. We hope that you can treat us well next time you come. Point out our shortcomings to us, and we will strive to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and Touched and looking forward to your next visit!
Guest User
The Voice Of Happiness
Stayed in Feb 2024
Family
41 review
4.5/5
Great
Posted on Mar 7, 2024
The hotel is near Zhuhai Railway Station. There is Xiawan Night Market nearby, which is very convenient for eating. The hotel has its own parking lot, which is free during your stay. However, if you park at the hotel during non-stay periods, a parking fee of 30 yuan will be charged.
Original TextTranslated by Google
Response from Property: Hello, dear guest, thank you very much for your support. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because we have not done enough. The parking problem you mentioned has been rectified. Now as long as you check in, you can park your car for free until you leave. We will work hard to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. We hope that our service can bring you more Surprised and touched, we look forward to your next visit!
Piaoliangdeqie
Moonlight Of QIANSHANHE
Stayed in Feb 2024
Travel with friends
12 review
3.0/5
Posted on Feb 22, 2024
There are 4 stars here and there! The room is too small, the facilities are not complete, and it is not enough for 4 stars. The hotel is in the China Railway Building. The front desk is a service desk. I work alone. Breakfast is next to the front desk. There are several tables. Breakfast is served at 8:30. Who can wait until 8:30? There is only one chef who prepares breakfast. He said that he has worked in hotels for many years and always opens breakfast at 8:30. Maybe Zhuhai people wake up late. Breakfast is rationed per person. It doesn't look like a hotel at all, but more like a family hotel. There was no table in the room, only a coffee table, no bedside table, just a small round table on which nothing could be placed. There was no luggage rack and the suitcases were all placed on the floor. There was no wardrobe, just a multi-head rod on the wall. There are no disposable slippers, only plastic slippers, and no dry slippers to wear after taking a shower. The slippers were wet when we checked in, left behind by the previous guest after taking a shower. In short, although it is a newly opened hotel and it is 4 stars, the price is not cheap, but the price/performance ratio is extremely low. The only advantage is that the surrounding transportation is convenient. It is not far from Gongbei Port, only 3 stops away.
Original TextTranslated by Google
Response from Property: Please accept our sincerest greetings from our hotel and we are deeply sorry for the situation you encountered during your stay. We attach great importance to the issues you mentioned. We have reported your comments to the relevant departments and will follow up with investigation and coordination to identify deficiencies and make improvements. We sincerely invite you to visit us again~
Mc_billy
The Voice Of Happiness
Stayed in Feb 2024
Family
27 review
4.5/5
Great
Posted on Feb 16, 2024
Facilities: The facilities are well-equipped and basically have everything you need. However, there are some problems such as the shower door not closing tightly and the toilet seat being loose. Fortunately, I informed the front desk staff that they will repair it in time.
Hygiene: The bedding and bathroom are very tidy, and the room is cleaned satisfactorily. The carpet may have historical stains that are difficult to remove manually.
Environment: Zhuhai Station is within walking distance, and the bus stops to scenic spots are very close. There are also many restaurants, but you have to trust certain public ratings and don't go to low-scoring restaurants. The breakfast on the first floor is not a buffet, with two cages per person. It suits my taste and is much better than the surrounding restaurants.
Service: The front desk staff can be said to be on duty and very reliable, but it is a bit uncomfortable not to change disposable slippers for four days. I can only understand the reason but put a question mark.
Overall it is satisfactory.
Original TextTranslated by Google
Response from Property: Please accept our sincerest greetings from our hotel and we are deeply sorry for the situation you encountered during your stay. We attach great importance to the issues you mentioned. We have reported your comments to the relevant departments and will follow up with investigation and coordination to identify deficiencies and make improvements. We sincerely invite you to visit us again~
Guest User
Moonlight Of QIANSHANHE
Stayed in Feb 2024
Family
3 review
3.0/5
Posted on Feb 8, 2024
It is relatively average. Although it is a newly renovated design hotel, it looks old. There are many mosquitoes in the room and there are various swatted mosquitoes and blood stains on the wall.
It was already very late when we arrived, and only one of the two rooms originally booked was packed. I wasted half an hour waiting for the other room to be packed, and ended up with disposable bedding. In the end, I negotiated with the hotel to upgrade the room.
Overall, the price-performance ratio is not high. I will not order it again when I come to Zhuhai. For reference.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting our hotel. I'm sorry that I didn't give you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. The customer service team is dedicated 24 hours a day. To serve you, we look forward to your visit again and wish you a happy day~