To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(70)
Positive reviews(68)
Reviews with photos/video(16)
Classy environment(8)
Awesome amenities(6)
Quiet & comfortable(4)
Convenient location(4)
Would stay again(3)
Good sound insulation(3)
Many amenities(3)
Convenient parking(2)
Negative reviews(2)
Anonymous User
Jiaonuo Premium Duplex Double Bed Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 4, 2024
The service is very good. The duplex is newly renovated and quite large. There is a little smell but it does not affect the stay. The hot water comes quickly.
Original TextTranslated by Google
Response from Property: There must be gaps in life for the sun to shine in! Thank you for your recognition and generous praise, and for giving all the staff of Jiaonuo Hotel a warm morning. Customer recognition is our purpose. In addition to the basic living, the hotel can also be used for simple cooking or long-term stay. There is everything to eat, drink and have fun around, and the transportation is convenient. The art center is just downstairs and the shopping mall is also downstairs, so shopping and eating are both very good choices. Thank you again for your recognition, Xiaonuo. The tea is ready. Welcome.
Guest User
Wonderful Lake-View Double Bed Room
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Facilities: high-end and complete
Sanitation: clean and tidy
Environment: warm and comfortable
Service: enthusiastic service
Very satisfied
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition. We hope we can add joy and touch to your holiday. We look forward to seeing you again!
大冬冬
Premier 2-bed Room
Stayed in May 2024
Family
5 review
3.5/5
Posted on May 14, 2024
It is very convenient to be located in Huafa Business District. Unfortunately, the hotel does not have a door number. Even with navigation, it is difficult to find it. When I called the waiter, the attitude was unfriendly and impatient. The guest room has a good view of the Art Center, but there are insufficient toiletries and a shaver.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello
First of all, thank you for your evaluation. Your satisfaction is the driving force for our growth. A thousand dollars is like an angel descending. Thank you for meeting us.
Now answer your questions one by one
1. You said it is difficult to find. Just to make it convenient for guests, we have made a guide map (including above ground route and underground parking garage route, two route maps) even if the building is right on the road.
2. You said there is no house number. It is true that there is no house number on the building. Because the two stores are very close to each other, they share the same front desk. In order to save you from running back and forth at night, you have used online check-in. B&Bs and apartments are not traditional hotels, so there are some shortcomings. Please understand.
3. You said there is an attitude problem, and we will confirm it. If it is true as you said, we will strengthen training and management to ensure that the same problem does not happen again in future receptions.
4. You said that there is no shaver. Because of the usage rate, it is not placed in the room. If you need it, you can contact the housekeeper to deliver it to you.
We are very sorry to have brought you a bad experience this time. Welcome to visit us next time and wish you a happy life!
Ludan260
Wonderful Lake-View Double Bed Room
Stayed in Apr 2024
Couples
21 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The TV is very big, the environment is comfortable, and the sound insulation is very good. Huafa Commercial City is downstairs, I will come again next time!
Original TextTranslated by Google
Response from Property: April is a sunny day when we meet, and it is even more perfect when we meet you. Customers’ needs are always put first, and satisfying customers’ experience is our mission. There are many delicious foods and fun things around the hotel. If you need to know the situation, you can call the butler. The butler will definitely explain everything. I wish you a pleasant journey and see you next time!
Chenxidawned
Duplex 2-bed Room
Stayed in Apr 2024
Couples
17 review
4.2/5
Very Good
Posted on Apr 17, 2024
Facilities: Complete, comfortable to live in
Hygiene: Good, very clean!
Environment: Average, but close to the art center and shopping malls, convenient for leisure and dining
Service: Very good!
Disadvantages: 1) There are few places to eat breakfast around, but takeaway is quite convenient.
2) The hotel is not well located and not easy to find. It is recommended to communicate with the owner in advance!
Original TextTranslated by Google
Response from Property: There must be gaps in life for the sun to shine in! Thank you for your suggestions and support. Customer recognition is our purpose. In addition to basic living, the B&B can also provide simple cooking or long-term accommodation. There is everything to eat, drink and play around, and the transportation is convenient. It took a total of 8 minutes and 24 seconds from your order to check-in (including the time on the road). Our housekeeper told us how to walk all the way, such as where to turn left or right, and when you asked the housekeeper where the elevator was when you arrived at the elevator entrance, he told you one by one. Thank you for your reminder. We will work hard to do better. Welcome to visit again.
Guest User
Multi-level Double Room
Stayed in Mar 2024
Family
6 review
4.5/5
Great
Posted on Mar 6, 2024
The hotel location is not what is shown on the map. It is in Block 12 of Hucheng Dajing. Please note.
The room is new, very clean and beautiful. Although the location is close to the road, sleeping in the attic will not affect it. The customer service is very good.
Original TextTranslated by Google
Response from Property: Dear customers, thank you for sharing. Our area is collectively called Jinwan Huafa Shangdu. Since the B&Bs, apartments and hotels are scattered, it is impossible to locate each room. We can only find a central point for positioning. The map positioning belongs to the most central point of the surrounding communities and commercial streets, such as Yuanzhutai, Hucheng Dajing, Tianyan Apartment and other communities. The surrounding supporting facilities are complete. It is only 20-30 minutes away from the airport. Jinwan belongs to Hengqin. The urban area and the airport center hub area are very convenient for travel. Welcome to visit us next time. Jiaonuo Meisu
小杜莉
Wonderful Lake-View Double Bed Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 26, 2024
It's very good. The apartment is close to the business district for shopping and eating out. It's also very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your praise and encouragement. It is our mission to provide you with high-quality products and convenient services. Welcome to come again next time. There are many fun things to do around the hotel besides food, such as art center performances, music fountains every night, lovers' road, space center, water projects, etc. There are many areas to choose from.
Anonymous User
Duplex 2-bed Room
Stayed in Feb 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Very new, clean, and warmly decorated.
It is a renovated apartment with duplex twin beds. Each bed has its own room and does not disturb each other.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Jiaonuo. With your support, we will work harder. In addition to food, there are many fun things to do around the hotel, such as art center performances, music fountains every night, Lovers' Road, Space Center, water projects, etc.
Guest User
Wonderful Lake-View Double Bed Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
I came out to play with my girlfriend and accidentally discovered a boutique homestay apartment. I was very satisfied with the stay. The housekeeper was also very enthusiastic. The surrounding environment was also very good. There was food downstairs and a small meeting room for temporary meetings. It was very convenient. I will come again next time
Original TextTranslated by Google
Response from Property: Thank you for your praise. We provide you with quality service. Quality products are what Jiaonuo always pursues. In addition to regular supplies, the hotel also has simple kitchen utensils for making simple meals. In addition to food, there are many fun things to do around the hotel, such as performances at the Art Center, music fountains every night, Lovers' Road, Space Center, water projects, etc. You can choose from many areas. Welcome to come again next time.
Guest User
Premier Duplex Room (Double Bed)
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Newly opened, everything is new, the environment is nice and quiet
Original TextTranslated by Google
Response from Property: Thank you for your recognition. The hotel has been favored by many customers for less than three months since its opening. Everything Jiaonuo does is to make you feel like going home. The staff are trained regularly and pay attention to service details. Thank you for your recognition. We uphold the service-first principle and always put customer needs first. We are doing things with our heart! There are many delicious and fun things around the hotel. If you need to know the situation, you can call the butler. The butler will definitely explain everything. I wish you a pleasant journey and see you next time!