Ostel LAB Hotel Apartments (Zhuhai Pengrui Zhu'ao Bay Store) Reviews
Ostel LAB Hotel Apartments (Zhuhai Pengrui Zhu'ao Bay Store)
Room 914, Building 1, Pengrui Zhuhai Bay Center, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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Ostel LAB Hotel Apartments (Zhuhai Pengrui Zhu'ao Bay Store) Guest Reviews
4.6/5
Very Good
440 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(440)
Positive reviews(427)
Reviews with photos/video(94)
Many amenities(20)
Easy to get around(20)
Friendly front desk staff(19)
Comfortable bed(17)
Well decorated(11)
Loved the view(11)
Good audiovisual experience(8)
Near shopping area(8)
Negative reviews(13)
Chanwewwei
Movie Viewing Deluxe Double Bed Room With 4K Ultra Hd Projection, Smart Toilet, And Brand Mattress
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Hygiene: clean and tidy
Environment: The environment is great. It’s very convenient to eat, drink and play around.
Service: The customer service attitude is very good and will try its best to meet customer needs.
Facilities: The facilities are very complete, the rooms are large, the toilets are smart, refrigerators, and kitchens have everything you need! ! !
Original TextTranslated by Google
Response from Property: 感謝親的五星好評,我們奧斯特酒店位於拱北夏灣美食街附近的鵬瑞珠澳灣,是拱北商圈環境比較不錯的,景觀最佳,房間能看到入海口,及澳門景觀,鵬瑞是深圳灣一號的開發商,其產品也是國內頂級奢華,房間品致毋庸置疑,這裏靠近珠海站,拱北口岸,去澳門遊玩也很方便,是您來珠海遊玩的最佳選擇!
Guest User
Movie Viewing Deluxe Double Bed Room With 4K Ultra Hd Projection, Smart Toilet, And Brand Mattress
Stayed in May 2024
Solo travelers
12 review
1.0/5
Posted on Jun 10, 2024
I originally wanted to stay for several nights, but on the first day I found that the sanitation was not clean, the curtains were broken, the windows could not be closed, and there were hairs on the bath towels. Anyway, please avoid lightning. The attitude of the front desk was also very bad.
Original TextTranslated by Google
Response from Property: 酒店近珠海站拱北口岸,近夏灣美食街,也是深圳灣一號旗下的開發商,是拱北商圈中最好的樓盤,感謝您的點評,窗户是推拉式窗户,您衹硬拉肯定關不上呀,您不會關可以叫前台,窗簾掉了一個小鈎子您可以跟前台説一下幫您掛上去,或者幫您換一間房都是可以的,有問題您提出來,咱可以第一時間幫您解決問題,而不是什麼都不説退房了點個評,毛巾都是專業公司清洗每天高温消毒過的,前台都是經過專業培訓的,服務好客人是我們的宗旨,前台對客態度都是親切友好的,如果有哪裡沒能讓您滿意還請您提出,我們一定吸取教訓改進,爭取做到每一位顧客都非常滿意,期待您的下次入住,祝您開心每一天
Guest User
Featured Luxury Smart Suite - 1-Bedroom (2 Beds)
Stayed in Apr 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on May 24, 2024
Due to a short time, did not take a room type photos, booked a two-bedroom one-bedroom suite, room type atmospheric and simple, super large space, and floor-to-ceiling windows, high floor view wide, bathroom toilet environment luxurious, facilities and living supplies, hygiene and cleanliness, projection Clear, hotel front desk and customer service staff service courteous and attentive, here is a good location, convenient transportation, close to Xiawan Night Market, Archway Port, Zhuhai Station, worth recommending oh😁
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. Our Oster Hotel is located in Pengrui Zhuao Bay near Gongbei Xiawan Food Street. It has a relatively good environment in Gongbei business district and has the best view. The room can see the estuary and Macau landscape. Peng Rui is the developer of Shenzhen Bay One. Its products are among the top luxury in the country, and its rooms are undoubtedly of high quality. It is close to Zhuhai Station and Gongbei Port, and is also very convenient for traveling to Macau. It is your best choice for visiting Zhuhai!
Evan___
Movie Viewing Deluxe Double Bed Room With 4K Ultra Hd Projection, Smart Toilet, And Brand Mattress
Stayed in Apr 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on May 15, 2024
I was fortunate enough to stay at this hotel recently. From the location to the facilities, from the service to the cost-effectiveness, I was very satisfied. Here, I would like to share my stay experience, hoping to provide reference for other friends. First of all, the location of this hotel is very strategic and convenient. It is located in the bustling area of the city center, very close to the port, and has convenient transportation around it. It is very convenient whether walking, driving or taking public transportation. In addition, the surrounding supporting facilities are also quite complete, including shopping malls, restaurants, etc., which greatly meet my daily needs. Secondly, the hotel's facilities are complete and comfortable. The room is spacious and bright, with a reasonable layout. The bed is soft and comfortable, allowing me to have a good sleep after a busy day. Let’s talk about the service. The service here is really attentive and considerate. From check-in to check-out, the staff always maintained a warm and friendly attitude
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. Our Oster Hotel is located in Pengrui Zhuao Bay near Gongbei Xiawan Food Street. It has a relatively good environment in Gongbei business district and has the best view. The room can see the estuary and Macau landscape. Peng Rui is the developer of Shenzhen Bay One. Its products are among the top luxury in the country, and its rooms are undoubtedly of high quality. It is close to Zhuhai Station and Gongbei Port, and is also very convenient for traveling to Macau. It is your best choice for visiting Zhuhai!
Guest User
Movie Viewing Deluxe Twin Room With 4K Ultra Hd Projection, Smart Toilet, Brand Mattress, And Fridge
Stayed in Jun 2024
Family
3 review
1.0/5
Posted on Jul 30, 2024
To be honest, the room price is more than 300, and I feel cheated by the room facilities. There was a stench in the corridor, and the toothpaste on the wash cup was not washed. Won't stay again next time
Original TextTranslated by Google
Response from Property: 酒店近珠海站拱北口岸,近夏灣美食街,也是深圳灣一號旗下的開發商,是拱北商圈中最好的樓盤,現在是暑假假期,珠海整個市場價都是這樣,價格沒能讓您滿意,確實很抱歉,我們已經是比較低的了,我們奧斯特酒店位於拱北鵬瑞珠澳灣是拱北商圈環境最好的,房間設施都是深圳灣一號物業開發商裝配的,設施環境是毋庸置疑的,關於您説樓道有味道,您可以入住時提出來,如果真有的話這邊也會跟物業去講處理好,您説洗漱杯,這邊去幫您處理,您也一直不回訊息,後面您回覆直接跳過關於洗漱杯問題了,祝您旅途愉快,天天開心!
WHAviva
Movie Viewing Deluxe Double Bed Room With 4K Ultra Hd Projection, Smart Toilet, And Brand Mattress
Response from Property: 感謝親的五星好評,我們奧斯特酒店位於拱北夏灣美食街附近的鵬瑞珠澳灣,是拱北商圈環境比較不錯的,景觀最佳,房間能看到入海口,及澳門景觀,鵬瑞是深圳灣一號的開發商,其產品也是國內頂級奢華,房間品致毋庸置疑,這裏靠近珠海站,拱北口岸,去澳門遊玩也很方便,是您來珠海遊玩的最佳選擇!
Guest User
Movie Viewing Deluxe Twin Room With 4K Ultra Hd Projection, Smart Toilet, Brand Mattress, And Fridge
Response from Property: 感謝親的五星好評,我們奧斯特酒店位於拱北夏灣美食街附近的鵬瑞珠澳灣,是拱北商圈環境比較不錯的,景觀最佳,房間能看到入海口,及澳門景觀,鵬瑞是深圳灣一號的開發商,其產品也是國內頂級奢華,房間品致毋庸置疑,這裏靠近珠海站,拱北口岸,去澳門遊玩也很方便,是您來珠海遊玩的最佳選擇!
Anonymous User
Movie Viewing Deluxe Double Bed Room With 4K Ultra Hd Projection, Smart Toilet, And Brand Mattress
Response from Property: 酒店近珠海站拱北口岸,近夏灣美食街,也是深圳灣一號旗下的開發商,是拱北商圈中最好的樓盤,謝謝您的反饋,您這邊入住時有問題可以及時聯繫前台,這邊會第一時間幫您處理,給您換房什麼的都可以的,非常抱歉沒能讓您入住滿意,這邊也採納了應急措施採購了空氣凈化噴霧香薰等,再次感謝您的反饋,希望您下次遇到問題及時聯繫幫您處理,謝謝,再次祝您生活愉快,天天開心!
Guest User
Movie Viewing Deluxe Twin Room With 4K Ultra Hd Projection, Smart Toilet, Brand Mattress, And Fridge
Response from Property: 感謝親的五星好評,我們奧斯特酒店位於拱北夏灣美食街附近的鵬瑞珠澳灣,是拱北商圈環境比較不錯的,景觀最佳,房間能看到入海口,及澳門景觀,鵬瑞是深圳灣一號的開發商,其產品也是國內頂級奢華,房間品致毋庸置疑,這裏靠近珠海站,拱北口岸,去澳門遊玩也很方便,是您來珠海遊玩的最佳選擇!
Guest User
Movie Viewing Deluxe Double Bed Room With 4K Ultra Hd Projection, Smart Toilet, And Brand Mattress
Response from Property: 感謝親的五星好評,我們奧斯特酒店位於拱北夏灣美食街附近的鵬瑞珠澳灣,是拱北商圈環境比較不錯的,景觀最佳,房間能看到入海口,及澳門景觀,鵬瑞是深圳灣一號的開發商,其產品也是國內頂級奢華,房間品致毋庸置疑,這裏靠近珠海站,拱北口岸,去澳門遊玩也很方便,是您來珠海遊玩的最佳選擇!
Guest User
Movie Viewing Deluxe Twin Room With 4K Ultra Hd Projection, Smart Toilet, Brand Mattress, And Fridge
Response from Property: 感謝親的五星好評,我們奧斯特酒店位於拱北夏灣美食街附近的鵬瑞珠澳灣,是拱北商圈環境比較不錯的,景觀最佳,房間能看到入海口,及澳門景觀,鵬瑞是深圳灣一號的開發商,其產品也是國內頂級奢華,房間品致毋庸置疑,這裏靠近珠海站,拱北口岸,去澳門遊玩也很方便,是您來珠海遊玩的最佳選擇!
Anonymous User
Featured Luxury Smart Suite - 1-Bedroom (2 Beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
房間很不錯 前台可以寄存行李 在海邊把褲腳打濕了 還借了吹風機和一次性拖鞋給我們
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Movie Viewing Deluxe Double Bed Room With 4K Ultra Hd Projection, Smart Toilet, And Brand Mattress
Stayed in Nov 2024
Solo travelers
4 review
1.0/5
Posted on Dec 11, 2024
住了三天,前面兩天和客房服務員説不用打掃的,第三天説了需要打掃衞生,結果就這樣打掃的,臟 亂 差
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Response from Property: 酒店近珠海站拱北口岸,近夏灣美食街,也是深圳灣一號旗下的開發商,是拱北商圈中最好的樓盤。收到您的反饋,這邊第一時間去詢問阿姨,由於阿姨進房間的時候一位男士説衹換床上用品就行了,所以阿姨沒有去給您弄別的,換完床上用品就出去了,酒店也很冤枉,後面您説沒有弄廁所這邊也是及時過去重新弄了,非常抱歉沒有給您帶來滿意的入住體驗,再次給您致歉,祝您生活愉快
Mrlixiang
Movie Viewing Deluxe Double Bed Room With 4K Ultra Hd Projection, Smart Toilet, And Brand Mattress
Response from Property: 感謝親的五星好評,我們奧斯特酒店位於拱北夏灣美食街附近的鵬瑞珠澳灣,是拱北商圈環境比較不錯的,景觀最佳,房間能看到入海口,及澳門景觀,鵬瑞是深圳灣一號的開發商,其產品也是國內頂級奢華,房間品致毋庸置疑,這裏靠近珠海站,拱北口岸,去澳門遊玩也很方便,是您來珠海遊玩的最佳選擇!