Asian Star Hotel

Asian Star Hotel Reviews

Asian Star Hotel

No.827 Renmin West Road (Xinjiang Building), Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaView Hotel Details
Asian Star Hotel
Asian Star HotelAsian Star HotelAsian Star Hotel
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Asian Star Hotel Guest Reviews

4.5/5
Good
1044 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1044)
Positive reviews(1002)
Reviews with photos/video(86)
Friendly front desk staff(71)
Large rooms(50)
Convenient parking(30)
Perfect for business trips(13)
Stayed multiple times(10)
Convenient public transportation(4)
Located downtown(4)
Tasty restaurant(2)
Negative reviews(42)
Dii goSafari
Featured Round-bed Room
Stayed in Jun 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Aug 14, 2024
I stayed here for one week. Great place, check in was so fast.
Response from Property: Dear guests and friends, hello! Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. We are honored that our service has received such a high evaluation from you. We will continue to maintain this
leonatrip
Business Double Room
Stayed in Aug 2023
Couples
2 review
4.5/5
Great
Posted on Aug 14, 2023
Overall a good stay at the Asian Star Hotel. Room service came everyday and also upon request and was thorough. There is laundry service on site. Close to the hotel there are lots of food options available and public transport is convenient.
Response from Property: Dear guests friends, Hello! Thank you very much for your affirmation and support to our Yaxin Hotel! It is our honor to serve you, let the guests live comfortable is the goal we strive for, We Yaxin team will go all out to do better! The hotel is located in the new Xiangzhou core area, accessible and convenient transportation. The hotel is complete, warm and thoughtful service. Welcome again! Have a nice trip!
Ryan Windsor
Business Double Room
Stayed in Jun 2023
Travel with friends
18 review
4.7/5
Amazing
Posted on Jul 5, 2023
I like the location of this hotel because it is next to a major bus stop and not far from Mingzhu train station. It is also nearby one of my favourite streets for eating in Zhuhai. The rooms are large although the shower room and toilet room are small. The cleaners are thorough and the reception staff made check in smooth enough. I didn't use other facilities but there's a restaurant upstairs and some small shops on the ground floor.
Response from Property: Dear guests, thank you very much for your stay and your affirmation and support in all aspects of the hotel. It is our aim of Yaxin people to make guests feel at home. With your encouragement, we will constantly sum up experience and strive to do better. Our Yaxin hotel is located in the core area of Xiangzhou District, opposite to New Xiangzhou CR Vanguard, and the Mingzhu railway station of the city rail is also close, with complete supporting facilities and warm and considerate service, Looking forward to visiting again and wishing you a happy life!
ANDREW
Deluxe Parent-child Family Room
Stayed in Sep 2023
Family
1 review
2.0/5
Posted on Oct 3, 2023
Other than a convenient location, there’s no much good about it. The room is very dirty!
Response from Property: Dear guest, thank you for your feedback on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform relevant departments to improve service quality. Hotel hygiene is one of the lifelines of hotels. Bedding hotels definitely offer one change per guest. If there are any issues during your stay, our employees will handle them for you 24 hours a day. At the same time, we hope that if you have any issues during your stay at the hotel, you can speak up and point them out. For every customer's criticism and guidance, we will listen attentively, continuously improve and strive to improve our service standards. I hope to visit our hotel again and give us a chance to apologize.
Stefano Chin
Featured Round-bed Room
Stayed in Jan 2023
Solo travelers
9 review
4.5/5
Great
Posted on Jan 17, 2023
This is a good hotel. The price is not bad for a single room and it’s location is very easy to find and accessible. I didn’t have any issues with the cleanliness but the shower head is a bit broken and needs repair. Based on policy they don’t provide a lot of bathroom amenities in the room like the small comb or the toothpaste but so suppose that is common because other hotels also changed to follow this policy. Overall it’s pretty good.
Response from Property: Dear guests,thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that can enable us to continuously find problems in our work, correct and make progress. From your comments, we are sorry to see that this stay failed to meet your expectations. We apologize for the inconvenience. Your tolerance and understanding is the greatest inspiration and support for our work! We sincerely look forward to your coming again and give us an opportunity to apologize to you! Wish you a happy life ! By the way, due to space constraints, the small comb and toothpaste are on the table beside the bed. If you have any need in the hotel, you can find the front-desk clerk at any time. We have people on duty 24 hours a day. Thank you!
RAVI DHAWANI
Business Room (2 beds)
Stayed in Apr 2023
Business travelers
3 review
2.0/5
Posted on Apr 20, 2023
Not a good hotel, Ac was too noisy
Response from Property: Dear guests, hello! Thank you for your stay and detailed review. Regarding the noise problem you mentioned, we immediately moved you to a room facing inside and not facing the street. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that your stay did not meet your expectations. We are sorry for bringing you inconvenience. Your tolerance and understanding are the greatest encouragement and support for our work! We sincerely look forward to your visit again and give us a chance to apologize to you! wish you a happy life!
Guest User
Featured Round-bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
This hotel surprises me constantly. The rooms are beautifully decorated, the facilities are advanced, and the service attitude is excellent. It is very suitable for business trips. The front desk service is warm and thoughtful, and any questions raised are solved with care. The ladies are also very beautiful. The location is also very good and the transportation is very convenient. There are also authentic Xinjiang dishes on the second floor, and there is also a menu in the room for ordering. The lobby is also large and luxurious. Excellent overall experience, highly recommended
Original TextTranslated by Google
Response from Property: Dear guest friends, thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service. What investors have always pursued, this will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time! wish you a happy life! We will continue to work hard to live up to your positive reviews about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Business Double Room
Stayed in Feb 2024
Couples
12 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The hotel is strategically located, only about 10 minutes' walk from Zhuhai Metro Pearl Station, making it convenient for travel. The hotel is surrounded by complete transportation facilities. Opposite is a large supermarket, New Xiangzhou China Resources Vanguard. You can take K11 bus at the door to Chimelong Ocean Kingdom. The hotel's service facilities include fast check-in, free WIFI in the rooms, restaurant and 24-hour front desk, providing guests with a comfortable and convenient accommodation experience. The hotel environment is elegant and the front desk is enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Yaxin Hotel and giving it a five-star rating! The hotel is located in the prosperous area of ​​Xinxiangzhou. The Xinyue Muslim Restaurant on the second floor of the hotel and the large supermarket opposite are all equipped with living facilities. The rooms are spacious enough, and the hygiene quality is also what we have always strictly required. We are very happy to get your recognition! We will continue to provide quality services to every guest, and sincerely look forward to the opportunity to provide you with quality services again. I wish you a happy life!
Guest User
Featured Round-bed Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The room is big, the service is good, the travel is convenient, and the price is very high. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you very much for your five-star praise for our hotel! Being recognized is happiness and responsibility. Good reviews are not the end but the driving force of our efforts. We will not let you down and continue to work hard to serve every guest! Let the most sincere blessings turn into wind and blow to your side, let the most sincere greetings turn into rain and drift to your window, let our most sincere gratitude turn into thousands of words, and pray for your eternal happiness! Looking forward to seeing you again! I wish you a pleasant journey!
Guest User
Featured Round-bed Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Satisfied with the service, satisfied with the room, spacious room, big and comfortable bed, will come often
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your stay and your affirmation and support for the hotel in all aspects. It is our purpose to make guests feel like they are at home. With your encouragement, we will continue to sum up our experience and strive to do better. Our Yaxin Hotel is located in the core area of ​​Xiangzhou District, opposite to the New Xiangzhou China Resources Vanguard, and the urban rail Mingzhu Station is also close at hand. It has complete supporting facilities and warm and thoughtful service. We look forward to visiting you again and wish you a happy life!
Guest User
Business Double Room
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The hotel has a good environment. I stay here often and I am a regular customer. It is very nice and the location is excellent.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time! I wish you a happy life!
Guest User
Business Double Room
Stayed in Apr 2024
Solo travelers
9 review
1.0/5
Posted on Apr 13, 2024
Not to mention other things, it is very noisy 24 hours a day. The soundproofing of the hotel is quite poor. You can hear the sound of toilet flushing in other rooms. The road next to the main road is noisy 24 hours a day. It is impossible to sleep at night. The curtains also leaked light, making it impossible to sleep all night. Let’s talk about other aspects Facilities: All facilities are very, very old Hygiene: Hygiene is so good that you can’t even tell the color of the carpet Environment: There is no environment at all Service: The front desk also has an indifferent attitude.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that your stay did not meet your expectations. We are sorry for bringing you inconvenience. We will truthfully report your opinions to the relevant departments and make rectifications as soon as possible. Your tolerance and understanding are the greatest encouragement and support for our work! We sincerely look forward to your visit again and give us a chance to apologize to you! wish you a happy life!
SzeAstoto
Featured Round-bed Room
Stayed in Apr 2024
Couples
27 review
4.5/5
Great
Posted on Apr 8, 2024
A very cost-effective hotel with free parking and a 24-hour front desk. We didn't check in until about 1 am. We could get our card and get the room quickly after going to the counter. Recommended
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for staying at our hotel and sharing your experience. We are glad that every aspect of our hotel has been recognized by you. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. We look forward to serving you next time! I wish you a happy life! We will continue to work hard to live up to your good reviews for our hotel. Thank you again for your affirmation of our hotel, and we look forward to visiting you again. Wish you a pleasant journey!
Guest User
Deluxe Parent-child Family Room
Stayed in Mar 2024
Family
19 review
2.0/5
Posted on Mar 31, 2024
I was not in the mood to take pictures. Anyway, I will not choose to stay here again. I checked in at midnight on the first day. Dad and the child had rhinitis and they kept sneezing as soon as they entered the room. This parent-child room has nothing related to parent-child except two beds, one large and one small. There are no children's toothbrushes, slippers, towels, bath towels, not to mention general toys and small tents, etc. The mobile phone charger has to be paid extra, not to mention the payment, it can't be used even after the payment. The room phone is just a decoration, and I can't even call the hotel room service or the hotel switchboard.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and commenting on our services. We are very sorry that we failed to provide you with a satisfactory stay experience. We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you feel that something is not done well during check-in, you can directly communicate with our front desk partners~ There are people at the front desk 24 hours a day. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Business Room (2 beds)
Stayed in Aug 2023
Family
1 review
3.2/5
Posted on Sep 1, 2023
The hotel front desk service is OK, but the bedding is very old, the pillowcases are clumped, the quilt is also, and there is obvious dust on the air outlet in the room. There are black and yellow spots on the quilt and pillow. I was worried lying on such a bed for a night. The room area is large
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!