Chimelong Ying Hai Hotel and Apartment (Zhuhai Ocean Kingdom Branch) Guest Reviews
4.3/5
428 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(428)
Positive reviews(398)
Reviews with photos/video(106)
Offers pick-up/drop-offs(40)
Delicious breakfast(38)
Close to amusement park(30)
Convenient for shopping(19)
Perfect for families(16)
Friendly front desk staff(12)
Delicious buffet(10)
Tasty restaurant(7)
Negative reviews(30)
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
4 review
3.0/5
Posted on May 31, 2024
downside- Room floor was constantly wet n sticky- not sure why n I do not like it. Could be centralised ac on whole day? There is still ac when switched off.
Was looking for 2 double beds to accommodate 2A2C n did not want to separate room so squeezed into this 2 single bedded. Room size ok. There’s 24h unmanned minimart on level 1. We stayed during weekday so shuttle bus to chimelong only comes every hour. Need to catch it on time. Downside- did not provide est timing for shuttle bus leaving us clueless on timing back to yinghai from circus hotel. Hope they can improve on this for future guests. Nonetheless easy to get didi from circus hotel back to yinghai.
Breakfast at circus hotel. Earliest bus is 8am.
All in package for circus, space, ocean, breakfast is convenient.
Walking distance from ponto mall where there’s supermarket, dessert shops, eateries.
Response from Property: Thank you very much for taking time out of your busy schedule to comment. Regarding the air conditioning and shuttle bus problems you mentioned, we have fed back to relevant departments for active rectification. Guest satisfaction is always our goal, we look forward to your visit again, and strive to create a perfect holiday for you.
Muzafar
Superior 2-bed Room
Stayed in Oct 2023
Family
6 review
4.5/5
Great
Posted on Oct 9, 2023
It is a great place for a family stay. The staff is very supportive and willing to help. There are English speaking personnel at the front desk. You can also buy tickets for the Chimelong parks right in the hotel. The rooms are clean. Unfortunately swimming pool was not working, and the breakfast was an average breakfast. Having toaster and coffee machine would’ve significantly improved, but this might be just my personal preference. However the are around the hotel is beautiful. There are a number of restaurants 10 min walking away from the hotel and the shuttle bus that would take you to the parks.
Response from Property: Dear customer, thank you for choosing our hotel. We hope you have had a pleasant and unforgettable time here. We look forward to your visit again and wish you a pleasant journey.
Pinghailingtao
Superior 2-bed Room
Stayed in Nov 2024
Family
19 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Because I was going to Zhuhai to visit the air show, I was afraid that I would be in a hurry to go back and forth on the same day, so I chose to go to Zhuhai one day in advance. Every time there is an air show, the hotel prices in Zhuhai have increased a lot. I have to give a thumbs up to Chimelong for not raising prices and not having other hidden costs. Yinghai Apartment is in a residential area, with its own separate area. The environment is very quiet, with plenty of parking spaces, both on the ground and underground, and there is a fast charging station of the Southern Power Grid in the community, which is very convenient. The guests who come to Yinghai Apartment are basically families with children, but the front desk staff who check in are quite efficient, so the lobby will not feel crowded; the room is not big, but the layout is reasonable and clean, and there is no sewer smell in the bathroom. However, the hotel's sound insulation is average. It feels that the floor and walls are too thin. This flaw may not be solved. I hope the hotel can strengthen management and remind guests not to make loud noises. This time, because the hotel's restaurant was under renovation, I did not choose to book a package with breakfast. If you book a package with breakfast, you need to go to the Circus Hotel in Chimelong Scenic Area for dinner.
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6/7
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel + ticket package is great value!
The hotel has a bus to Ocean Kingdom in 10 minutes, which is very convenient.
The room facilities and sanitary environment are very good.
The breakfast in the package was eaten at the Circus Hotel, which was also very good.
For people who don't drive, staying here is better than the hotel at the entrance of the park, because you can walk to Hengqin Central Plaza for convenient meals.
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Response from Property: 感謝您選擇及下榻長隆迎海酒店公寓,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱枕,致力於為每一位客人提供賓至如歸的入住感覺,期待您下次的到來,我們將竭誠為您服務。
HARDRAVEN
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel room is quite big and comfortable. The breakfast is very rich. Chimelong has a shuttle bus, which is very convenient. The decoration is very cute. There are slippers, toothbrushes, toothpaste, bathrobes, small stools, etc. for children. Although we don't have children, it is very child-friendly. The room is cleaned every day. I will come again next time!
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Response from Property: 非常感謝閣下的入住與點評,很抱歉此次入住未能完全達到您的期望。我們將盡力提升軟硬件設施,加強對員工的培訓,提高服務效率和質量,相信在您下次入住時會有全新的體驗,熱切期待您再次光臨體驗。
Xiaofangzi-
Superior 2-bed Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Taking the kids from Guangzhou Chimelong to Zhuhai Chimelong, Yinghai is very suitable for a stopover. Yinghai's room facilities are worse than other theme park hotels, but the sheets and quilts are clean. The main price is cheap, and it is convenient to store and retrieve luggage. To arrive at the park, you need to take a one-stop park shuttle bus to the circus hotel to walk into the park. The breakfast is also upgraded to the circus hotel, hahaha, the king of cost performance.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The hotel is very quiet, with more food options around than in the resort area. It is not far from the various theme parks in Chimelong and can be reached quickly by shuttle bus. The room is simple but clean, and the housekeeping is also very serious every day. Overall, it is a very cost-effective choice
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your visit again.
Anonymous User
Superior 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The room is clean and tidy, the bed is big and you can add a child's bed rail. It is also very convenient to go to Ocean Kingdom, free parking, and there is also a convenience store downstairs for shopping!
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your visit again.
allatt8998
Superior 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room was very clean and the hotel service attitude was also very good. This trip was a great experience
Original TextTranslated by Google
Response from Property: 非常感謝閣下的入住與點評,很抱歉此次入住未能完全達到您的期望。我們將盡力提升軟硬件設施,加強對員工的培訓,提高服務效率和質量,相信在您下次入住時會有全新的體驗,熱切期待您再次光臨體驗。
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
4 review
3.2/5
Posted on Oct 9, 2024
You need to take a shuttle bus to get to Zhuhai Chimelong. There are quite a lot of shuttles from the hotel. Just follow the official account. I bought a two-day package with unlimited entry to the park, which is pretty good. However, the hotel facilities and sanitary environment are average. You can sleep for one night when you are tired. The price-performance ratio is okay.
Original TextTranslated by Google
Response from Property: 非常感謝閣下的入住與點評,很抱歉此次入住未能完全達到您的期望。我們將盡力提升軟硬件設施,加強對員工的培訓,提高服務效率和質量,相信在您下次入住時會有全新的體驗,熱切期待您再次光臨體驗。
Lisa_qiu
Superior 2-bed Room
Stayed in Sep 2024
Other
51 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The "Chimelong Yinghai Hotel Apartment" I booked was upgraded to Chimelong Circus Hotel for free. It was great. The room was clean, sanitary and comfortable. There was a shuttle bus to the Spaceship Park. The breakfast was very good. It felt like I had gone to a small town in Europe. 👍
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6/9
Response from Property: 非常感謝閣下的入住與點評,很抱歉此次入住未能完全達到您的期望。我們將盡力提升軟硬件設施,加強對員工的培訓,提高服務效率和質量,相信在您下次入住時會有全新的體驗,熱切期待您再次光臨體驗。
Qiangqiangqianggegege
Superior 2-bed Room
Stayed in Aug 2024
Family
20 review
5.0/5
Outstanding
Posted on Sep 2, 2024
This is the most economical hotel near Chimelong. There is a shuttle bus every half an hour, which is very convenient for sightseeing. I bought a package of accommodation and tickets to Ocean Kingdom. I played for half a day in the afternoon of the first day and continued to play on the second day. The children played the iceberg roller coaster for almost 10 times. We also watched the fireworks and drone show at 8 o'clock in the evening. It is still worth the money.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is quite comfortable, and it is convenient to get takeout. There is also a convenience store downstairs with normal prices. The package I bought is very cost-effective. It has unlimited travel for two days, and there is no parking fee for self-driving.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review. We are sorry that your stay did not fully meet your expectations. We will try our best to improve the software and hardware facilities, strengthen staff training, and improve service efficiency and quality. We believe that you will have a new experience when you next stay, and we eagerly look forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Aug 25, 2024
The room is relatively old overall, but it is very tidy and the service is very good. I really like the waiter.
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to be enthusiastic and committed to providing every guest with a home away from home feeling. We look forward to welcoming you. Next time you come, we will serve you wholeheartedly.
Woniu1981
Superior Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room was very clean and quiet at night. Check-in and check-out were very convenient! There is a free bus downstairs, one-stop to Ocean Kingdom!
Original TextTranslated by Google
Response from Property: Thank you for choosing and staying at Chimelong Yinghai Hotel Apartment. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to your next visit, we will serve you wholeheartedly. Zhuhai Chimelong Yinghai Hotel Apartment is a hotel under the Chimelong brand, located near Zhuhai Chimelong International Ocean Resort in Hengqin New District, Zhuhai. The modern and simple hotel architecture and beautiful private gardens allow you to enjoy a broad view and enjoy the natural scenery.