Hua Feng Hotel ( Huafa Business Capital ) Reviews

Response from Property: Thank you for your kind words and feedback! We are delighted to hear that you had a pleasant experience and that your children were happy with the ice cream treat. We strive to provide a comfortable and enjoyable stay for all our guests, and your review is greatly appreciated. We hope to have the opportunity to serve you again in the future.

Response from Property: Dear guests, thank you for your comments on our hotel. We are very pleased that you are satisfied with our service and have given positive feedback on the choice of surrounding restaurants. Regarding the free 20-minute foot massage machine in the room that you mentioned, we would like to clarify that in fact, our rooms are not equipped with free foot massage machine services. If we have any misleading communication, we apologize. This service is available on the fourth floor of our hotel for foot massage, but it is a paid service. We hope that this way we can provide you with a more perfect accommodation experience. Please contact us so that we can arrange this service for you. Thank you again for your feedback, and we look forward to providing you with better service.

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are deeply sorry to hear that your children experienced discomfort due to the bedding and we sincerely appreciate your patience and understanding in this matter.It is with great regret that we learn of the inconvenience caused, and we are pleased to know that our team was able to respond promptly to your request for a room change. We are committed to ensuring the comfort of all our guests and are grateful for your feedback, as it allows us to continuously improve our services.Your satisfaction is of the utmost importance to us, and we are thrilled to receive an A grade from you. We hope to have the opportunity to welcome you and your family back to our hotel soon and to provide you with another exceptional experience.Once again, thank you for choosing our hotel and for bringing this matter to our attention. We apologize for any inconvenience caused and assure you that we are taking steps to rectify it.

Response from Property: Dear valued guest,Thank you for taking the time to share your wonderful experience at our hotel in Zhuhai. We are thrilled to hear that Mon and our team were able to exceed your expectations, making your girlfriend’s birthday a truly memorable occasion.We are delighted that you found our hotel to be clean, our service excellent, and our location ideal. Your positive feedback motivates us to continue delivering the highest standards of hospitality to all our guests.We look forward to welcoming you back on your next visit to Zhuhai. Your satisfaction is our greatest reward.

Response from Property: Thank you for your kind words regarding our front desk staff and the location of our hotel. We are delighted to hear that you found our staff friendly and helpful. We strive to provide excellent customer service to all our guests.We are also pleased to know that you enjoyed the late night market with a variety of delicious food options, as well as the numerous restaurants and shops in the surrounding area.We take cleanliness very seriously and it is heartening to receive your positive feedback regarding the cleanliness of both the rooms and the environment.We look forward to welcoming you back to our hotel on your next visit.

Response from Property: Thank you for your review! We're delighted to hear that you enjoyed the convenient location of our hotel, with plenty of small shops and eateries just a short walk away. We appreciate your feedback on the breakfast, and we'll take it into consideration to improve the quality. It's great to know that you had a pleasant experience at the night and day market in front of the hotel on the weekends.We're also glad that you found your room to be spacious, clean, and newly renovated, with no smoking smell. We strive to provide a comfortable and healthy environment for all our guests. Additionally, we're pleased that the provided drying rack was useful to you.Convenience to the Huafa Plaza and the nearby bus stop, with a flat rate of RMB 1, adds to the ease of exploring the area. We're grateful for your stay and hope to see you again soon. Your satisfaction is our top priority, and we will continue to work towards offering the best possible experience to all our guests.

Response from Property: Dear valued guest,Thank you very much for your positive feedback ， We are delighted to hear that you enjoyed your stay with us and appreciated the nice view, convenient location, and the quick check-in service.Your satisfaction is our top priority, and we strive to provide a seamless and pleasant experience for all our guests. We will continue to work hard to ensure that our services meet your expectations and hope to welcome you back soon.Once again, thank you for choosing our hotel and for taking the time to share your experience. We look forward to your next visit!Best regards, [Hotel Management]

Response from Property: Dear guests: I am very glad to see your thoughtful comments. The hotel is conveniently located from Nanping Pedestrian Street and Huafa Shangdu Shopping Center. The deluxe rooms of the hotel are equipped with exquisite tea sets and the hotel rooms are decorated in simple fashion.

Response from Property: Dear valued guest,Thank you for your kind words regarding our hotel’s service and accommodations. We are thrilled to hear that you found our location convenient, being close to shopping malls and food shops, and that you had a positive experience overall.We are committed to providing our guests with the highest level of service and a comfortable stay, and your feedback lets us know that we are on the right track. We would like to encourage you to give us a full 5-star rating on your next review, as we believe it would be a great testament to the quality and excellence we strive for.We look forward to having you with us again and exceeding your expectations.

Response from Property: Dear valued guest,Thank you for taking the time to share your experience with us! We're delighted to know that you found our location excellent for both business and family trips, and that you had a good rest. Your satisfaction is our top priority, and we're thrilled to have met your expectations.We would be truly grateful if you could rate us with a 5-star review on your next opportunity. Your positive feedback not only encourages our team but also helps us to continue providing exceptional service to all our guests.We look forward to having you stay with us again soon and hope for the chance to exceed your expectations once more.

Response from Property: Dear guest, hello. We apologize for the poor experience. If you have any questions or assistance during your stay, you can contact the hotel staff to help you solve the problem. I hope to have the opportunity to arrange a better smoke-free room for you next time. Thank you very much for your encouragement. We will constantly update and transform to provide every customer with a high-quality check-in experience. Please supervise our improvements and hope for your continued patronage~~

Response from Property: Dear valued guest,Thank you for choosing our hotel and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with your overall stay and particularly pleased that you found our receptionist, Mon, to be very nice.At our hotel, we strive to provide exceptional service with a personal touch, and it’s wonderful to know that Mon’s efforts resonated with your experience. We will continue to encourage and train our team members to ensure that every guest receives the highest level of service.Should you have any further feedback or suggestions, we are always here to listen. We look forward to the opportunity to welcome you back and to exceed your expectations once again.Thank you again for your support, and we wish you all the best!

Response from Property: Dear guest, thank you for your warm comments on Huafeng Hotel! We are very glad that the services provided by the hotel have been recognized by you. Through your meticulous description, we can feel the happiness brought by this trip. We look forward to your next stay with your friends.