Biwan Hotel (Zhuhai Hengqin Huafa Shangdu) Reviews
Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)
No. 1 Nanwan Avenue West, Xiangzhou District, Zhuhai, Guangdong, 519060, ChinaView Hotel Details
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Biwan Hotel (Zhuhai Hengqin Huafa Shangdu) Guest Reviews
4.5/5
Good
1033 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1033)
Positive reviews(1007)
Reviews with photos/video(195)
Friendly front desk staff(106)
Classy environment(74)
Convenient parking(61)
Large rooms(36)
Delicious breakfast(30)
Near shopping area(20)
Convenient for shopping(19)
Comfortable bed(16)
Negative reviews(26)
Timc747
Elegant Business Room (2 beds)
Stayed in Apr 2024
Family
3 review
Posted on Apr 3, 2024
not bad. good service..
Response from Property: Thank you for your feedback and recognition of us. We were saddened that we did not receive your 5-point positive review, and we are working hard to get your full score recognition. Thank you!
Guest User
Cinema Large Screen Twin Room
Stayed in May 2024
Solo travelers
6 review
Outstanding
Posted on May 12, 2024
As soon as you enter the hotel, you will smell a refreshing fragrance, which makes you feel good. The layout of the guest rooms is reasonable and simple, and the facilities and equipment are easy to use. In terms of hygiene, I have experienced that it is still very clean. The creases of towels and bedding are obvious in the middle, which can be confirmed to be newly replaced. There are enough parking spaces in front and behind!
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Renzhizijidequedian
Featured Couples'Room
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 7, 2024
It was our first time staying here, so we tried it out. We were not disappointed. Maybe I don't have high expectations for many things! I'd like to comment on the hotel. The furniture in the room is clean and dust-free. The room area is just right, and the bed is two meters long. I personally feel that the ventilation and noise are good. The staff I met are generally very enthusiastic.
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Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that every aspect of our Biwan Hotel has been recognized by you. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Business Suite
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on May 9, 2024
I dragged my tired body back to the hotel and felt that I had gained a lot this day. I will share my experience of staying in the hotel in my spare time!
I booked a suite, which may be one of the best room types. The overall layout is one bedroom and one living room, and there are two air conditioners, safes, bathrobes, etc.!
There is enough space and the air in the room is fresh.
The bedding is clean and there is no hair.
I also had a good rest at night. There was basically no interference!
When checking out, the front desk lady was efficient and efficient, and all the requirements for invoicing were met one by one. Praise it 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star rating and thoughtful comments. We are honored to receive your affirmation and comprehensive recognition. Please believe that your love will also be our driving force to improve quality. We will continue to work hard. We will continue to create more surprises and satisfaction for every guest. We sincerely hope that you can recommend it to more friends around you. Biwan sincerely invites you and your family to stay again! Wish you all the best
Guest User
Cinema Large Screen Twin Room
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 27, 2024
The room is spacious enough, and the theater room can also mirror mobile phones to play games. I didn't know how to do it at first, but the staff explained the operation process very carefully. The gaming experience is ok. Then the room is clean and tidy, and the facilities are complete.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! We at Biwan Hotel advocate "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Family Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 24, 2024
The family came back from Chimelong very late, looking tired. Just want to go to bed early. The guy at the front desk was very efficient and checked in quickly. The quality of sleep was good throughout the night. I took a look at the guest room and found that the overall layout was reasonable, equipped with a scale and bathrobe, and free mineral water. Hygienic, neat and clean, making your stay comfortable.
Original TextTranslated by Google
Response from Property: : Hello! Thank you for falling in love with our Biwan Hotel at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! May we have you in the future in the wind and rain!
Guest User
Light Luxury Queen Room
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 24, 2024
During a break in the lobby, the staff took the initiative to pour tea. At least the service attitude is very good, the room has a 2.0-meter large bed, the overall hygiene is very clean, and all the free items are available.
1. The breakfast is delicious and diverse.
2. Sleeping at night is relatively quiet and without interference.
Original TextTranslated by Google
Response from Property: Hello! Thank you for falling in love with our Biwan Hotel at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! May we: have you in the future in wind and rain!
Guest User
Featured Couples'Room
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on Apr 20, 2024
I deliberately chose the projection theater room. The moment I opened the door, I felt that I had made the right choice and it was a great value. The 2.0-meter extra-wide bed and clean white sheets made me feel so comfortable that I just wanted to lie in bed all day. Watch all kinds of blockbusters for free. The sound effect is good, but I don't dare to turn it up loud for fear of disturbing the neighbors. The screen casting facility is easy to use, and you can also cast and play games on your mobile phone, which is simply doubly fun.
The layout of the room is simple, clean and dust-free.
The reception staff are polite and enthusiastic!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
SMLI
Special Queen Room
Stayed in Apr 2024
Couples
19 review
Great
Posted on Apr 15, 2024
There is no peculiar smell in the hotel room, but the toilet has a bit of drainage smell. The shower water pressure is strong enough. The bed is moderately soft and hard.
The parking lot is right outside the hotel gate. There are plenty of parking spaces, which is convenient for self-driving people.
Convenient to travel, it takes about 10 minutes to walk to the large shopping mall Huafa Mall
There are shared bicycles outside the hotel, and you can reach the archway within 10 minutes by riding a bicycle to the Beicun Courtyard.
The receptionist is polite
Overall satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Family Room
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 21, 2024
After searching on the Internet before departure, I felt that the location of this store was more suitable for my needs and the rating was not low, so I chose it without hesitation. ,
We arrived at the hotel quickly after getting off the expressway. Check-in was very quick. The room was clean, dust-free and smell-free. The space was large and well-ventilated. The two 1.5-meter beds were enough to sleep a family of three. The room attendants were considerate and provided extra A set of toiletries, it feels like this is a store that cares about service. A must-choice next time you come to Zhuhai
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for falling in love with our Biwan Hotel at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, we met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! May we: have you in the future in wind and rain!
Guest User
Family Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 19, 2024
The layout of the room is very suitable for young people. The children are very happy as soon as they enter the door, which shows the business's good intentions! It is equipped with children's toothbrushes and slippers, and the reception service at the front desk is friendly and explains the use of the facilities in the room in detail, which makes our trip very enjoyable.
Hygienic, clean and odorless, with ample parking spaces. All in all very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Family Room
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 17, 2024
The lobby is fully air-conditioned and check-in is efficient. Seeing the smiling faces of the reception staff makes me feel good. The hotel is very convenient for eating and traveling. Gas stations and large shopping malls are nearby. Beishan Courtyard is about 1 km away. There is a bus stop outside. Let's talk about the interior. , the hotel overall feels like a good value for money, with complete facilities and everything you need in the room. It also comes with two bottles of free mineral water and a variety of breakfast options! Quite satisfied
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6/7
Response from Property: Dear, we can feel your love for our hotel through the screen. As the saying goes, "The best taste in the world is pure joy." The road is still so long, and you have to relax your tense nerves sometimes. Our hotel is willing to become a small harbor to relax you and warm your heart. Remember to come home often.
Guest User
Family Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 17, 2024
This hotel is my first choice every time I come to Zhuhai. Although the hotels are all the same, I am very touched by the warm and proactive service of the hotel reception staff. The room is spacious and well-lit, the sheets and quilts are clean and smell-free, and the air in the corridors and rooms is full of fragrance. These details are taken care of Very good.
The facilities in the room are reasonably designed and convenient to use.
There are gas stations, large shopping malls, pedestrian streets, and restaurants around the hotel.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our Biwan Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Guest User
Family Room
Stayed in Apr 2024
Travel with friends
2 review
Outstanding
Posted on Apr 5, 2024
Found a good value hotel, two 1.5m beds are enough for three people. Not crowded. Arrived at the hotel late at night, the check-in process was smooth, and the front desk was efficient. Had a good sleep all night, and the facilities are complete! Impeccable in all aspects!
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6/7
Response from Property: Dear guest, thank you for your five-star rating and thoughtful comments. We are honored to receive your affirmation and comprehensive recognition. Please believe that your kindness will also be our driving force for improving quality. We will continue to work hard. We will continue to create more surprises and satisfaction for every guest. We sincerely hope that you can recommend it to more friends around you. Biwan Hotel sincerely invites you and your family to stay again! Wish you all the best.
Guest User
Business Triple Room
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Apr 1, 2024
I looked for several stores but there were no 3-person rooms. When I was about to give up, I found this one and booked it decisively. After entering the store, I felt that it was almost the same as expected. The 3 1.2 beds were just enough for three people. The room was large enough, clean and tidy, and the layout was reasonable. The facilities and equipment were very convenient and simple to use. The floor layout is a duplex and independent one, and it is very quiet to rest at night! It is also convenient to order food, which is delivered directly upstairs.
The next morning, after breakfast, I rushed to Chimelong to play. I personally felt that the hotel's breakfast was good, with many varieties and a medium-to-high taste. My family was quite satisfied!
Give the hotel a good review! [Grinning]
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!