Morse international apartment (Zhuhai Zhong'an Plaza store) Reviews
Morse international apartment (Zhuhai Zhong'an Plaza store)
20 / F, building B, Zhong'an Century Plaza, 258 Gangchang Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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Morse international apartment (Zhuhai Zhong'an Plaza store) Guest Reviews
4.3/5
318 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.1
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All reviews(318)
Positive reviews(289)
Reviews with photos/video(60)
Classy environment(28)
Large rooms(21)
Near shopping area(15)
Easy to get around(14)
Convenient for shopping(10)
Too many mosquitoes(7)
Stayed multiple times(6)
Friendly front desk staff(6)
Negative reviews(29)
Wesley Tang
Deluxe 2-bed Room
Stayed in Aug 2022
Family
11 review
3.0/5
Posted on Aug 31, 2022
So far so good
90’sma
City-View Simple Blue Double Bed Room (Modern Minimalist)
Stayed in Feb 2024
Family
3 review
3.2/5
Posted on Feb 27, 2024
Hygiene is average
The facilities are simple and even though it has an automatic door lock, it doesn’t feel very safe😅
The door lock is so bad
There is no air conditioner. It needs to be turned on until the wind is strong. It will cool down a bit and become very noisy.
But there is a mall downstairs with some food on both sides of the quarantine.
Original TextTranslated by Google
Response from Property: Thank you for your suggestion, we will improve it in time~
Anonymous User
Deluxe 2-bed Room
Stayed in Jan 2024
Family
6 review
3.2/5
Posted on Feb 8, 2024
Everything else was fine. I don't know why cockroaches ran onto the toilet lid the day I stayed there. I got scared when I went to the toilet and got up in the middle of the night to kill the cockroaches. Alas, I was too tired from the journey and didn't tell anyone at the time.
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Response from Property: Thank you for your suggestion, we will improve it in time~
Guest User
Boutique Lucky Mahjong Room (Fa Fa Fa)
Stayed in Dec 2023
Solo travelers
1 review
3.5/5
Posted on Jan 1, 2024
Overall it's ok and convenient. It's just that the big room is older and has a sunken middle, making it uncomfortable. It is recommended to replace it with a new one.
Original TextTranslated by Google
Response from Property: Thank you for your suggestion, we will improve it in time~
SheshouWallace
Special Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The room is spacious and bright, with high ceilings, and it is very comfortable to live in. The room is also relatively large. Free mineral water is provided. The sanitation is cleaned in a timely manner. It is worth spending again next time.
Original TextTranslated by Google
Response from Property: Dear guest, Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, wishing you a pleasant journey! Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, wishing you a pleasant journey
Anonymous User
Deluxe 2-bed Room
Stayed in Nov 2023
Couples
7 review
5.0/5
Outstanding
Posted on Nov 7, 2023
I have been in Zhuhai for several days... I have been staying here! The room is very spacious and bright. It is clean and hygienic. Especially the big beautiful lady at the front desk is warm and patient... It makes people feel at home... If I come to Zhuhai next time, I will definitely stay here again!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate us (^_−)☆. Your praise is the biggest motivation for our work. We will work harder to bring the best service and comfortable environment to every guest staying in our home. Xiaowei thanks you for your support and welcomes you to visit again~
Anonymous User
Special Room
Stayed in Nov 2023
Other
7 review
5.0/5
Outstanding
Posted on Nov 4, 2023
The environment is good, the home appliances are complete, everything is available, the room is very spacious, it is very comfortable to live in, the central air conditioning is very powerful, thumbs up [strong], the hotel front desk service is warm and thoughtful, the overall environment is warm and quiet, the room is clean and tidy, next time I come, I will choose here again, [strong][strong][strong]
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate us (^_−)☆. Your praise is the biggest motivation for our work. We will work harder to bring the best service and comfortable environment to every guest staying in our home. Xiaowei thanks you for your support and welcomes you to visit again~
Guest User
Special Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The room is very satisfactory. The balcony is very large. The bed is very soft and comfortable. I am very satisfied with it when I come here on a business trip.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate us (^_−)☆. Your praise is the biggest motivation for our work. We will work harder to bring the best service and comfortable environment to every guest staying in our home. Xiaowei thanks you for your support and welcomes you to visit again~
Dexianyincha~
Special Room
Stayed in Oct 2023
Business travelers
14 review
1.0/5
Posted on Oct 29, 2023
There was only one pair of disposable slippers, and the towel had several big holes. The room was dusty. It felt like it had been empty for a year and no one had lived there and hadn't been cleaned.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service.
Anonymous User
Special Room
Stayed in Oct 2023
Other
2 review
5.0/5
Outstanding
Posted on Nov 1, 2023
The room is clean and tidy! The staff provides VIP service👍👍👍~We will continue on our next trip~🌹
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate us (^_−)☆. Your praise is the biggest motivation for our work. We will work harder to bring the best service and comfortable environment to every guest staying in our home. Xiaowei thanks you for your support and welcomes you to visit again~
Guest User
Special Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Good environment, high comfort, attentive service from the front desk lady
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate us (^_−)☆. Your praise is the biggest motivation for our work. We will work harder to bring the best service and comfortable environment to every guest staying in our home. Xiaowei thanks you for your support and welcomes you to visit again~
Anonymous User
Boutique Lucky Mahjong Room (Fa Fa Fa)
Stayed in Feb 2024
Other
10 review
1.0/5
Posted on Mar 2, 2024
I've been there three times, and there's no WiFi in the room. I booked a mahjong room just to play mahjong, but no one came to help us adjust the mahjong machine, and it didn't work even if I called. The funniest thing is that I don't have a parking ticket when I go out, and I have to pay for it myself.
Original TextTranslated by Google
Response from Property: Speechless
DEMONIO
Deluxe 2-bed Room
Stayed in Aug 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 28, 2023
Located in the business district, it is very convenient for travel. The room is clean and the front desk girl is very nice.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. There is a shopping mall downstairs, where you can eat, drink and have fun. At the same time, we are in the center of Zhuhai, 10 minutes by car from Gongbei Port, 15 minutes by car from the beach, 15 minutes by car from Zhuhai Convention Center, 30 minutes by car from Hengqin Chimelong Ocean Kingdom, and 45 minutes by car from the airport. It is very convenient. Welcome to visit again!
The location of our room is pretty good, the environment is good, but the hygiene is really bad. When I opened the bed before going to bed, there were a lot of black things and dust on the sheets, as well as cockroach legs. The front and back of the pillow were two different colors, and the traces of sleeping were very obvious. Because it was already past 10 o'clock, I didn't ask them. When I checked out, I told the front desk that the sheets had not been changed, and she just said, "Oh, the sheets haven't been changed, right?" Anyway, if you are with children or people who like cleanliness, you should choose carefully.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your review. We are deeply sorry that we failed to satisfy you. We will actively adopt your feedback and make improvements. If there are other deficiencies, please point them out. We will also strengthen the training of cleaning aunties in terms of hygiene to create a satisfactory, comfortable and comfortable environment for every customer. Welcome to visit again! I wish you and your family good health~
Anonymous User
Scenic View Loft Twin Room (Fully Equipped)
Stayed in Aug 2023
Family
3 review
2.5/5
Posted on Aug 27, 2023
I was very happy because the room type met our family's travel needs, although the location was quite special in the building.
As soon as I entered the room, I felt the decoration and facilities were good. However, a little beast was watching us intruders on the coffee table in front of the TV. There was also black dust on the bedding. When I went upstairs, I found that there was moisture on the walls and on the stairs. , there are many small bugs on the ceiling.
Because we checked in late, we asked ctrip customer service to change or cancel the order and asked for reasons. ctrip customer service quickly coordinated with the front desk to change rooms for us the next day and compensated us. I was very surprised. So I didn’t cancel the order for the next day.
I actually changed rooms the next day. It looked much more luxurious, but in fact the room facilities were not as good as the first night. There was only one TV remote control and it was very inconvenient to adjust. But that's it, sorry to bother ctrip.
Compared to this apartment, they don't even provide contact information. They rely entirely on ctrip to check. The service of another apartment that I booked at the same time is really...the other apartment provides a WeChat service so that I can find people at any time.
The advantage is that there are quite a lot of free movies to watch, but the lack of a remote control makes it a bit imperfect.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your review. We are deeply sorry that we failed to satisfy you. We will actively adopt your feedback and make improvements. If there are other deficiencies, please point them out. We will also strengthen the training of cleaning aunties in terms of hygiene to create a satisfactory, comfortable and comfortable environment for every customer. Welcome to visit again! I wish you and your family good health~