Lavande Hotels (Zhuhai Tangjia University Town) Reviews
Lavande Hotels (Zhuhai Tangjia University Town)
No. 1206 Tangqi Road, Xiangzhou District, Zhuhai, Guangdong, 519080, ChinaView Hotel Details
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Lavande Hotels (Zhuhai Tangjia University Town) Guest Reviews
4.7/5
Outstanding
1129 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1129)
Positive reviews(1097)
Reviews with photos/video(61)
Classy environment(132)
Friendly front desk staff(86)
Delicious breakfast(37)
Average sound insulation(23)
Stayed multiple times(16)
Close to beach(16)
Perfect for business trips(15)
Loved the beach(10)
Negative reviews(32)
Alejandro04
Elegant Queen Room
Stayed in Jan 2024
Business travelers
20 review
Amazing
Posted on Jan 26, 2024
The hotel is pretty good. However, I had to sleep the first night in a smoker room although I said I want a non-smoker room. They changed the room after the first night but it was still disappointing.
Sohee
Deluxe Room (2 Beds)
Stayed in Jun 2023
Friends
4 review
Outstanding
Posted on Jul 1, 2023
I and my friend like this hotel :)
There is a thai massage shop just across the road lol
Guest User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
15 review
Outstanding
Posted on Oct 25, 2023
nice to live
purple$
Family Room
Stayed in Jan 2023
Family
1 review
Posted on Jan 29, 2023
Once we entered, nothing was cleaned, there was a pile of rubbish and the beds were messy. When we asked to change rooms, the front desk service attitude was poor. They said that we should wait for the cleaning lady to finish cleaning or change us to a small bed room. My parents insisted on changing two rooms Only a big bed room reluctantly agreed, and put on a dirty face unwillingly. This kind of hotel is 6. Let's see for yourself whether you want to live in it or not.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for informing us of the problems you encountered during your stay at the hotel. I am very sorry that we failed to meet your expectations. As the Chinese New Year is approaching the peak period of Zhuhai tourism, a large number of tourists have recently increased, and there is a serious shortage of left-behind staff in the branch. So that day you I also saw that the lobby was full of guests waiting to check in, so I am very sorry to bring you this unpleasant check-in experience, please allow us to express our sincerest apologies to you. Thank you very much for your feedback. We will pay attention to your feedback and make improvements. We hope that your next stay will bring you a satisfactory stay experience. I wish you smooth work and good health! welcome next time.
Guest User
Business Room (2 beds)
Stayed in Dec 2022
Family
1 review
Very Good
Posted on Jan 2, 2023
Every time I go back to Zhuhai, I always stay in this hotel. The chain brand is trustworthy. Because I was afraid of the cold in winter, I specially asked the front desk to help add quilts, and the service staff didn't refuse to add quilts because the room was full on New Year's Day. This is really considerate.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing our hotel and getting your affirmation. Your satisfaction is the best affirmation and motivation for us. We look forward to your next visit and wish you a happy life!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jun 2023
Family
4 review
Posted on Jul 2, 2023
There are a lot of hairs on the floor of the room, and the breakfast product is like an economical one. The breakfast lady is very unfriendly, please train me.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for informing us of the problems you encountered during your stay at this hotel. I am very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. Thank you very much for your feedback. We will pay attention to your feedback and make improvements. We hope that your next stay will bring you a satisfactory stay experience. I wish you smooth work and good health! welcome next time.
Guest User
Deluxe Double Room
Stayed in Apr 2023
Solo travelers
2 review
Posted on Apr 7, 2023
The surrounding environment is bad, next to a row of small auto repair shops. The most unacceptable thing is that the sound insulation effect of the room is unimaginably poor. If you use the shower or flush the toilet next door, you will think that someone has entered your room and is using the bathroom. horror, embarrassment
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for informing us of the problems you encountered during your stay at this hotel. I am very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. Thank you very much for your feedback. We will pay attention to your feedback and make improvements. We hope that your next stay will bring you a satisfactory stay experience. I wish you smooth work and good health! welcome next time.
Anonymous User
Business Double Room
Stayed in Mar 2023
Business travelers
33 review
Posted on Mar 21, 2023
The sound insulation is poor, no matter the corridor or the road outside is very noisy.
The smell is strong, and the smell has not dissipated from coming in to checking out.
The space is small, and it does not match the picture and the general room of Lai Feng.
Old facilities, room facilities and equipment is a fast hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for informing us of the problems you encountered during your stay at this hotel. I am very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. Thank you very much for your feedback. We will pay attention to your feedback and make improvements. We hope that your next stay will bring you a satisfactory stay experience. I wish you smooth work and good health! welcome next time.
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2022
Family
9 review
Outstanding
Posted on Sep 18, 2022
very satisfied! The price/performance ratio is also very high 🤙🏼🤙🏼🤙🏼 The most surprising thing is that there is a three-pin international plug, not every hotel can have this inconspicuous point!
I will still choose Lavande when I go to other cities in the future😁
Original TextTranslated by Google
Response from Property: In a prosperous city, dreams and reality are intertwined. You choose us in your busy life. We will do our best to make you satisfied. Your trust and satisfaction are the driving force for us to move forward. We look forward to meeting you next time.
Yueyuedeyue
Standard Double Room
Stayed in Sep 2022
Business travelers
11 review
Outstanding
Posted on Sep 17, 2022
The environment is good, the location is good, the life is convenient, the transportation is also convenient, not far from the seaside, and the service staff are very warm and thoughtful.
Original TextTranslated by Google
Response from Property: In a prosperous city, dreams and reality are intertwined. You choose us in your busy life. We will do our best to make you satisfied. Your trust and satisfaction are the driving force for us to move forward. We look forward to meeting you next time.
Zzy959595
Elegant Queen Room
Stayed in Mar 2023
Other
5 review
Posted on Mar 10, 2023
The hotel room is super small, and the sound insulation is very poor, it really feels like a guest house
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for informing us of the problems you encountered during your stay at this hotel. I am very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. Thank you very much for your feedback. I am really sorry, because the elegant double bed room is the smallest room type in our store. If you feel dissatisfied after checking in, you can give feedback to our front desk staff first. According to the actual situation, I will upgrade to other room types for you. Our hotel attaches great importance to your feedback. We hope that your next stay will bring you a satisfactory experience. We look forward to your visit again. I wish you smooth work, good health and a happy life!
Guest User
Business Double Room
Stayed in Aug 2022
Couples
1 review
Outstanding
Posted on Sep 1, 2022
Simple comments Clean and tidy, no odor, very dry, very good to live in. It is rare to find such a cost-effective hotel. I highly recommend it. I will definitely choose this hotel next time I come to Zhuhai.
Original TextTranslated by Google
Response from Property: In a prosperous city, dreams and reality are intertwined. You choose us in your busy life. We will do our best to make you satisfied. Your trust and satisfaction are the driving force for us to move forward. We look forward to meeting you next time.
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2022
Family
51 review
Very Good
Posted on Aug 27, 2022
I sent my children to study at CUHK and felt that it was very suitable to live here. I rode on Lovers Avenue with my son and went to Tangjiawan for a late night snack. The ancient town has a good cultural atmosphere and is close to the hotel. The lady at the front desk also helped me upgrade the room, which was clean and tidy.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of Xiaoli, but I couldn't get your 5-point review. Xiaoli is still a little sad. I don't know what Xiaoli did badly. I hope that next time you come to Zhuhai, we will be even better. Xiaoli is waiting for you here. See you soon~
Guest User
Deluxe Double Room
Stayed in Oct 2022
Business travelers
10 review
Outstanding
Posted on Oct 20, 2022
Room facilities are new, you can also
Original TextTranslated by Google
Response from Property: In a prosperous city, dreams and reality are intertwined. You choose us in your busy life. We will do our best to make you satisfied. Your trust and satisfaction are the driving force for us to move forward. We look forward to meeting you next time.
Guest User
Business Room (2 beds)
Stayed in Dec 2022
Business travelers
9 review
Posted on Dec 31, 2022
My colleague checked into the hotel later than me because the price was nearly 100 higher because I didn’t buy online. It took a few minutes to check out and place an order online again. The front desk said that the billing had already started and could not be refunded. It was clearly cheating users. I checked out and changed to Qingzhu Academy
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for taking your precious time to leave your comments here. Thank you very much for telling us about the problems you encountered during your stay in this hotel. It is a pity that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. The hotel will strengthen its management and improve its quality. We hope to have the opportunity to serve you better in the near future.