Zhuhai Xiangsu Hotel (Gongbei Port High-speed Railway Station) Guest Reviews
4.5/5
Good
245 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.4
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All Reviews(245)
Positive reviews(232)
Reviews with photos/video(135)
Classy environment(32)
Awesome amenities(15)
Easy to get around(15)
Many amenities(6)
Excellent room layout(4)
Close to train station(2)
Amazing natural light(1)
Well designed(1)
Negative reviews(13)
Guest User
Suite - 2-Room (Mahjong)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 29, 2024
This B&B is quite good. There are a lot of places to eat, drink and have fun. The butlers at the B&B are also very responsive. If we have any questions, they will help us solve them as soon as possible.
Original TextTranslated by Google
Response from Property: Dear, thank you for your affirmation. Your casual glance made my heart tremble. Seeing you is a feeling of inferiority, a throbbing, a sunflower meeting the sun, possessiveness, light, redemption, and a light that cannot be replaced by others.
Anonymous User
Duplex (2 Beds)
Stayed in Feb 2024
Other
5 review
2.0/5
Posted on Feb 13, 2024
The hotels I stayed in were considered to be of poor hygiene. The floors were not clean, there was always a fishy smell in the cupboards and refrigerator, the bathrooms were moldy everywhere, and the facilities were old and poorly maintained. If it weren't for the inconvenience, I would have checked out! It is a very bad experience to stay with children. I don’t know how it got the scores and good reviews on Ctrip! Highly not recommended!
Original TextTranslated by Google
Response from Property: Dear, I am very sorry. Xiaoxiang has already hired a professional for deep cleaning and replaced the bad equipment. Thank you very much for your reminder. Xiaoxiang will definitely strengthen cleaning inspections to create a warm and clean home!
Anonymous User
Suite - 3-Room (Mahjong)
Stayed in Jan 2024
Friends
1 review
1.0/5
Posted on Jan 21, 2024
The real appearance of the room is completely different from the photos! The room is very old. The hotel did not indicate the floor of the front desk on the order. We did not have a mainland phone number. We had to borrow a phone from the store for a long time before we called the hotel to find out which floor it was on. There are many other rooms on the same floor of the hotel that have been sealed off by the Public Security Bureau, which is a bit scary. The hygiene in the room is okay. However, the front desk service attitude is not very friendly. Please remember to check whether the room he gives you is the same as the room type you booked. The facilities in the room are not worth the price at all. The water pressure in the shower is very low. Taking a shower is a torture. After a day in Macau, it turns out that a $600 hotel cannot even take a shower. The sound insulation is very poor and you can hear sounds from other rooms in the middle of the night.
Summary: You can stay in other better hotels at the same price. Not recommended at all.
Original TextTranslated by Google
Response from Property: Dear: I am very sorry that I did not bring you a good stay experience; the rooms in the B&B are of different styles; the hotel is close to Gongbei Port and the high-speed rail station;
Tsang Hing Ling
Featured Suite - 3-Room
Stayed in Jun 2023
Family
9 review
1.2/5
Posted on Jun 19, 2023
Taijiuyuan is nothing like it was opened in 2021. The bed frame is too short and uncomfortable. There is no toilet in the suite. It is inconvenient for 6 people with three beds. The soundproof walls are too loud and the place is too old.
Original TextTranslated by Google
Response from Property: Hello dear! We are very sorry to have brought you such a bad stay experience this time. We are deeply sorry. The hotel opened in 2021. Because our room type is a duplex layout, in order to provide you with a more comfortable and spacious living environment, we use a relatively low bed frame. The sound insulation of our rooms has been tested by professional institutions and meets relevant standards, so you can stay with confidence. We would like to express our apologies to you again. Your tolerance and understanding are an encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Featured Suite - 3-Room
Stayed in Sep 2023
Family
12 review
1.2/5
Posted on Sep 13, 2023
The room facilities are outdated. There are many apartments in Meiying Mansion. I stayed in Sukhothai the next day. It was much better than Xiangsu. It is called an upgrade, but it is still very poor. Please give a fair review from customers who have stayed at the hotel.
Original TextTranslated by Google
Response from Property: Dear, first of all, thank you for staying in our apartment. Our hotel has always been committed to providing better services and providing the best quality travel accommodation environment for every guest. If you are a peer, please do not judge. Affect the normal operation of the hotel and mislead consumers. We have always believed that fair and sunny competition is the most healthy way of competition, so that we can make progress together!