Yashang Select Apartment (Zhuhai Jinwan Huafa Shangdu Branch) Reviews

Response from Property: Dear guest, thank you very much for taking the time to share your stay experience at Nestin Apartment (Zhuhai Jinwan Huafa Shangdu Branch). Regarding your questions before check-in, we sincerely say to you: I'm sorry, the booking platform says there is no front desk, password lock, you need to contact the front desk, or you can send a message to inquire about the order. PS: Contact with our apartment is also through the platform’s virtual number. Many guests will refuse to answer the call because they think it is an advertisement or a scam. Sorry again. Finally, I wish you happiness every day!

Response from Property: Hello dear guests! I'm really sorry that this check-in experience has brought you an unpleasant experience! We have received your suggestions. I will give timely feedback to the company for timely rectification to avoid the same problem again. 1. We will install the window screen as soon as possible. For the air conditioner, I will contact the after-sales service to see what the problem is and avoid it. There is such a problem again. Regarding the hygiene of the guest room, I will follow up and let the aunt rest and finish the details. I'm really sorry. The floor on the floor drain is a bit uneven. I have contacted the property management to have it replaced. I'm so sorry to you again! We will definitely improve and the same problem will not happen again next time [Happy]

Response from Property: Hello dear guests! Thank you very much for choosing Nestin Apartments! We sincerely apologize for not being satisfied with your stay. We hope to have the opportunity to communicate more with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel! We sincerely look forward to your visit again! Thanks! ^_^