Mile Inns

We stayed in a two-bedroom suite with our family of five. There was a small incident in the middle. The plug-in in the room was loose, which caused leakage and tripping. The whole family was frightened. The hotel staff immediately came to help us deal with it and helped us change rooms. We upgraded to the C suite of this hotel with a large yard and hot spring room. Although it brought us a shock and the trouble of changing rooms, it was worth it to see the hotel's sincere, thoughtful and enthusiastic service and live in the most beautiful room. The rice noodles and mushroom rice in the restaurant are super delicious. The daily breakfast is also rich and varied with high-quality ingredients. Special thanks to the restaurant service staff Luo Lanlan and the lobby manager Zhao Wenliang for their attentive and thoughtful quality service. Thumbs up for you 👍

The hotel is large, beautiful, and well-equipped. It is especially recommended that you can enjoy the Lake Spring Half Mountain Hot Spring when you stay in the hotel. There are many types of hot springs. The outdoor pool is at the top of the Half Mountain Hot Spring. Although it is a bit cold to swim in this weather, you can see that it is well maintained. The breakfast is rich in variety and tastes good. There is a lake view outside the restaurant, with black swans, and black swans and baby swans foraging leisurely. The front desk and room service staff are friendly, the room is spacious, the facilities and hygiene are perfect, 4 bottles of mineral water are provided every day, and the sound insulation effect is average. Let me talk about the bad things: On October 12, 2024 (Saturday), it was almost 11 o'clock after having a late breakfast, so I went to the hot spring to explore. The waiter at the rental locker in the hot spring center said that even if I only soak my feet, I had to change into a swimsuit before soaking, so I had to abide by the rules. I didn't expect that when I went in, I saw several guests wearing their own clothes and shorts to soak their feet. I came out and reported it to the clerk, and the clerk said it was impossible and our staff would remind the guests inside. I took out a photo taken from a distance (I didn't take other guests' faces) and asked if I could take a photo of you. I reported the problem to the company, and the attitude was also very bad when returning the key. At first, I was not allowed to soak my feet and I was not allowed to return the key and deposit in time. I don't know why the service level of hotel staff is so uneven. The other staff of the hot spring center are very good, including the lifeguards in the swimming pool, the staff in the bathroom, the hot spring pool guides and staff, and even the staff at the massage center.