Petaling Jaya Inns

1. Great Location The hotel is very well located, close to a large shopping mall with plenty of food options nearby, which is very convenient. 2. Convenient Transportation The hotel is very close to the MRT station, making it very easy to get around, whether for travel or shopping. 3. Decent Cleanliness The cleanliness of the hotel is acceptable, but I hope the hotel can consider providing face towels, which would enhance the guest experience. 3. Old Furniture I understand that this hotel has a long history, but the furniture in the rooms is too outdated and needs to be updated and maintained. 4. Iron Issue The provided iron has a burnt surface, which severely affects its usability and even stained my clothes. I suggest the hotel replace the iron promptly. 5. Poor Sound Insulation The sound insulation between rooms is poor. At night, I could hear the sounds of the couple next door making love, which disturbed my rest. I recommend the hotel improve its soundproofing measures. Overall, the hotel's location and transportation are its biggest advantages, but there is room for improvement in terms of facility maintenance, sound insulation, and guest experience.

Overall stay was okay. There are some area of improvements required: 1) Swimming pool : Need to collect the towels from the gym but no one was there. When towels are not enough, no one to ask from. 2) Toilet : There are no light at the shower area. A-bit dark and small. The thermostat for the shower was not working well, awhile too hot awhile too cold. 3) Room : Overall okay but a little too dusty. My husband has been sneezing since he checked in to the room. 4) Buffet breakfast : Selection of food and beverages okay.

Not in a central city location, but the mall connected to the hotel is fantastic and… huge! You can practically shop and eat anything you want just in this one mall. The hotel itself has great breakfast spread. The service is top notch. Most important of all, the room is clean and comfortable.

Good location near by Beacon Hospital Inside Hotel got many restoran Breakfast so many choice. Hotel Staffs so kindly. But have an employee who is rather impersonal. Maybe it's business.

Bestest hotel to stay in PJ. Stayed for 1 night and the room is so spacious & clean. Parking is provided & free once u validated at the counter. Deposit is RM100 either by cash or credit card. Got iron & iron board in the room (most important) Got electric kettle & small fridge too ! Water pressure at toilet super strong & have hot water. Always my 1st choice hotel whenever I need to come to PJ for work purpose.

This isn't my first stay here, but it's definitely a hotel I would choose again. The staff greets you warmly as soon as you step into the entrance. Check-in is quick, and the room is clean and well-kept. I had a room with a view of the pool, which my son absolutely loved. The breakfast was great, and the hotel's location is ideal—just a 5-minute walk to One Utama shopping mall.

Very comfortable and clean room with soft mattress and pillows. Actually I booked a Deluxe room but when it was time to check in, the room was not ready yet and the hotel upgraded a Junior Suite room to me. Overall, the hotel is very comfortable but the cleanliness of the bathroom should be improved.

Second time here. Location location location. First time we booked 2 rooms, requested for connecting rooms. However we were given a so called family room (1 bed room apartment, living room turned into a bedroom), layout was poor and we had to share the bathroom! Second time, we stayed as we had to attend a night wedding near the hotel. We were given the room facing e-curve. It was noisy with music until 10pm as e-Curve was having food festival. The room was smelly, most prob due to sewere or water leakage from the old pipping.

I recently stayed at Dorset Hotel Subang Jaya and had an exceptional experience, thanks to the outstanding staff. On June 30, 2024, I realized that I had left my jewelry in the hotel room after checking out. In a panic, I called the hotel and spoke with Mr. Azam, the Guest Service Agent. His calming demeanor and willingness to help immediately put me at ease. Within minutes, Mr. Azam, along with Ms. Saherah, the Senior Security Officer, assured me that they were on it. Their thorough check revealed that Ms. Shanti, the diligent Housekeeping Maid, had found my jewelry and promptly reported it to her manager, Mr. Tarmizee, the Assistant Housekeeping Manager. The swift and professional actions didn’t stop there. Ms. Shanti and Mr. Tarmizee handed over the jewelry to Mr. Zairul Azli, the Assistant Safety & Security Manager, for verification. To ensure the highest level of security, Mr. Zairul reviewed the CCTV footage to confirm that no one else had entered the room after I checked out. This meticulous attention to detail and the seamless coordination among the staff members were truly remarkable. Their honesty, efficiency, and dedication turned a stressful situation into a reassuring experience. I am deeply grateful to Mr. Azam, Ms. Saherah, Ms. Shanti, Mr. Tarmizee, and Mr. Zairul Azli for their exceptional service and assistance. Dorset Hotel Subang Jaya, you have an exemplary team, and I can’t thank you enough for your outstanding hospitality. Thank you to Shanti - Housekeeping Maid. Tarmizee - Asst. Housekeeping Manager. Zairul Azli - Asst. Safety & Security Manager. Saherah - Senior Security Officer. Azam - Guest Service Agent.