Posted on Jun 28, 2026
Guest User
The room has a charming, antique feel with a distinctive incense aroma, creating a rich cultural atmosphere. There's even a calligraphy experience available in the room. The mattress is very comfortable, and everything is clean and hygienic, especially the bathroom. Breakfast was incredibly varied, and the pastries were particularly delicious. I also want to thank the hotel staff for providing me with an extra complimentary breakfast.
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Price per night from:SAR 167
Posted on Jan 26, 2025
Guest UserOur stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact!
However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby!
Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet.
The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement.
Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!
In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay.
Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.
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Price per night from:SAR 308
Posted on May 5, 2025
Guest User
The three-day and two-night trip was contacted by the handsome butler Xiao Yin on WeChat one day in advance to recommend nearby restaurants and places to visit. We set off early the next day. The May Day hotel room was full and had not been cleaned yet. We could get the room card after dinner. The butler service was really nice. He helped with the luggage and parked the car. The shuttle bus personally sent us to the room. Along the way, he briefly introduced the location of the park and the location of the hot spring. The car was parked very close to the room. The fruit and drinks in the small refrigerator in the room were unlimited and free. He also gave my daughter a park doll. My daughter said she liked rafting, and Xiao Yin also gave her a rafting ticket~ In short, the service was very attentive.
Next to the hotel is the Jialebi Amusement Park. When checking in, you need to scan your face. When entering and exiting the amusement park, you need to scan your face. There is a special passage for hotel guests. There are many amusement facilities inside, and there are many exciting projects, such as the big pendulum, pirate ship, roller coaster, and bungee jumping. I have to mention that my father was not feeling well on the first day. At 8 or 9 o'clock in the evening, the housekeeper Xiao Yin accompanied us to the hospital after work. It was really considerate. I brought my parents and daughter to stay. The old one was not feeling well, and the young one had to be dragged to the hospital together. It was really much better to have someone to help.
There was no thunder in the park. The three performances after 19 o'clock in the evening must be seen. The iron flower is really shocking. I have seen many iron flowers, but this one is really unique~
I give a super five-star praise to the handsome and careful Xiao Yin!
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Price per night from:SAR 564
Posted on Jul 23, 2026|Lin Jing Twin Room
Guest User
First, about the service. As soon as I parked the car and opened the door, there were so many mosquitoes, probably because it was mid-summer. The parking lot security guard was very enthusiastic and helped us carry our luggage and handbags into the lobby in the scorching heat. 👍
Moving on to check-in, the staff were quite welcoming, providing a map and explaining the various attractions within the park. We took a shuttle bus to what they called an upgraded, detached room, which my daughter affectionately called a 'little wooden house.' Oh my goodness, cobwebs were everywhere! The room's pointed ceiling design meant I couldn't blame the cleaning staff for not reaching all the cobwebs. 🕸️ The facilities outside the door hadn't been washed clean by the rain. This hotel, despite being clearly popular, somehow exuded an air of desolation.
Upon entering the room, the air conditioning was powerful, which was a plus. However, there was a persistent musty smell, like moldy AC and a moldy room, that stayed with us until checkout. It made me want to leave immediately. This odor was a stark contrast to the fresh bamboo forest outside. I can't imagine how anyone could stay for two nights; all I wanted to do was escape quickly.
I must say, the air in the garden after the rain was absolutely wonderful. The only exception was the giraffe interaction area, which was incredibly smelly, to the point my daughter had to hold her nose. The bamboo forest cable car is highly recommended – definitely give it a try.
As for the mini beach converted from a reservoir, I'm not sure what to say; it just felt like a filler. Another thing to mention is the locker rental at the beach entrance, which costs 30 for each use. The small radishes for feeding the giraffes were 8 tiny pieces (the staff said 10), probably equivalent to one large carrot, costing 30 a bag. Even coming from a first-tier city, these prices felt exorbitant. The bamboo forest cable car, even with a 40 coupon, still cost 168 for 2 adults and 1 child. Almost all activities inside require separate payment, and the prices are a bit on the high side.
Breakfast was a bit noisy due to a live broadcast and everyone wanting to take pictures with the giraffes. Plus, with the windows open, it got very hot during the meal. For dinner, since it's far from the city, be careful when ordering from the restaurant. The boiled fish had a plastic taste, and the free-range chicken was undercooked and had a strong ***** smell. The prices weren't cheap either.
Overall, children might only enjoy feeding the giraffes, but as an adult, I felt like I wouldn't come back. We checked out at 12 PM, but I wanted to rush out by 10 AM. If you're bothered by small insects or have high standards for cleanliness, I'd advise caution.
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Price per night from:SAR 682
Posted on Jul 8, 2026
jasonlin88
I initially thought this wasn't a new hotel, so the price was very budget-friendly. But to my surprise, besides the affordable price, the hotel rooms still felt five-star quality, with a very comfortable king-sized bed. Plus, the hotel's location is right next to West Lake; opening the window offers a magnificent panoramic view of the lake – amazing! Finally, I have to give a special shout-out to the hotel service. After booking on Ctrip, a staff member from the hotel's reservation department (I think her name was Shao Linfang) immediately contacted me. After understanding my travel purpose and preferences, she arranged a room with a fantastic view and prime location – excellent! This hotel will definitely be my first choice for future business trips to Hangzhou.
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Price per night from:SAR 326
Posted on Aug 2, 2026|1 King And 1 Single Premium Kids Theme Lake View
Anonymous UserSunset at Xianshan Peninsula: It feels like an island with a single hotel.
First day minibar experience: Plenty of Nongfu Spring water!
First day welcome fruit: Peaches were hard. Haha.
Service: The hotel has a shuttle bus to the high-speed rail station, which is great. It's about 50 meters straight out from the exit. The schedule is fixed, so you need to plan ahead. It's still more suitable for self-driving.
Surroundings: It's very convenient to get to Pixiu Town. There are hot air balloons, go-karts, and water activities. There's also a beer museum to visit with many activities inside, the VR is quite good. However, it's inconvenient to go to other places.
Suitable for a vacation if you don't want a crowded experience.
Facilities: Both indoor and outdoor swimming pools are available.
Cleanliness: Relatively clean.
Special Feature: There's an instant noodle bar from 9 PM to 11:30 PM. It gets so crowded it makes you question your life choices.
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Price per night from:SAR 509
Posted on Jul 26, 2026|Deluxe Room - City-View (Double Bed)
Anonymous UserI thought a hotel this big would have good hygiene, but I never expected the bed hygiene to be so terrible. It was truly disgusting. I booked two rooms, one for me and one for my parents. In my room, I found very dirty hair on the bed the night I checked in. By the next morning, my parents' pillows had moldy stains. Since we checked in quite late, past 10 PM, my parents were too tired to notice that night. When they woke up in the morning and saw the pillows, it was absolutely repulsive. I only saw it when I went to my parents' room at checkout. When we reported it to the housekeeper, they actually claimed it was hair dye fading... That's just ridiculous! We sleep like this at home all the time, and our hair doesn't fade. Plus, both pillows had it, and my dad has short, un-dyed hair. How could both pillows be like that? Initially, I was angry that the cleaning staff clearly hadn't done a good job and weren't paying attention. But then the housekeeper actually blamed it on our hair fading... I was truly speechless. In any case, I definitely will not be staying here again.
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Price per night from:SAR 269
Posted on Jul 30, 2026|Standard Room
Xiaoqinengchiku
I chose the Mercure on Fengqi Road for my trip to Hangzhou, and overall, I was quite satisfied with my stay. It's very close to the subway station, so getting to West Lake and Hubin for shopping was a breeze. The room was meticulously cleaned daily, ensuring a comfortable night's sleep. The staff, especially Wanwan, were incredibly efficient and responsive whenever I had an issue. The breakfast selection was sufficient to fill me up and was enjoyable. All in all, it offers great value for money, and I would definitely consider staying here again on my next visit to Hangzhou.
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Price per night from:SAR 203
Posted on Jun 12, 2026
Guest UserFacilities: Fully equipped, just bring your bags and move in!
Cleanliness: Spotless, tidy, and odor-free 🤙 Great value for money!
Environment: Nice, clean, bright, and spacious.
Service: Excellent! Warm, thoughtful, and responsive to every request. Superb experience!
Afternoon Tea Set: Good!
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Price per night from:SAR 70
Posted on May 6, 2026
Guest User
I booked two rooms this time. The suite was quite good, very spacious, and although the facilities were a bit old, they were well-maintained. The king room, however, was very ordinary. The lighting was poor, the room was stuffy, and the air conditioning couldn't be adjusted manually. The bathroom was incredibly cramped.
The room service was good. Housekeeping did a thorough and meticulous job. When we called for amenities, they were delivered very quickly, and their response was prompt.
Dining, though, was a mixed bag. The buffet restaurant had excellent service, especially from Jiang Qinqin. My family raved about her warm and attentive service every day, insisting I mention her by name. She genuinely went out of her way for the guests.
On the other hand, choosing the hotel's in-house Japanese restaurant for our first dinner was arguably the biggest blunder of the entire trip. There were only two or three tables occupied that day, yet the food service was incredibly slow. After we urged them twice, the server completely lost it, burst into tears, and asked why we were rushing her. She then declared she was quitting the next day, got into an argument with us, and even boasted that she was the highest-ranking person there and we could complain all we wanted!
I truly don't understand how a single hotel can have both an excellent restaurant supervisor and a restaurant manager who goes crazy and yells at guests. The hiring standards of this hotel are truly astonishing.
After this experience, I can only say I will try to avoid Pan Pacific hotels in the future. The baseline is just too low; I can't put up with that kind of treatment.
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Price per night from:SAR 190