Hotels With Parking in Hainan, China

The room facilities were decent, I quite liked them. It's very close to the airport and the outlets, which is convenient. However, there's not much to browse at the outlets. The service was terrible!!! I stayed here for the convenience of catching a flight. I was supposed to be able to check-in and check my luggage directly at the hotel. I even specifically asked about this when I checked in, but the staff couldn't give me clear information. They didn't tell me that you have to check in from the hotel three hours in advance!!!!! As a result, I couldn't check in at the hotel and still had to go to the airport. And the staff had absolutely no attitude about it, it was truly frustrating.

The room was clean and tidy, very close to the airport, and offered a free shuttle to Meilan Airport. Even though I arrived in the middle of the night, the hotel still provided excellent service. There are also snacks and convenience stores nearby. It's a wise choice for a layover or transit.

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!

This hotel is conveniently located near the airport and offers a shuttle service. When checking in, the front desk proactively asked if I needed the service and helped with the booking, which was really helpful. The bookstore design in the ground floor lobby is a real highlight; I personally loved it. The room and bedding were also very clean. My only minor complaint is that the breakfast selection was a bit limited. Though that might be because I arrived a bit late, around 9 AM.

Our Sanya trip was absolutely perfect! I have to give a special shout-out to Manager Van at the front desk for his exceptional service. Not only did we pick the right hotel for our family trip to Sanya, but we also received incredibly heartwarming service, which I simply must rave about! We arrived in Sanya on an early flight, prepared to wait until the afternoon for check-in. We had already contacted the hotel beforehand, explaining that we were traveling with seniors and children and hoping for an earlier check-in if possible. Manager Van kept an eye out for clean, vacated rooms for us the day before, and we were checked in within just 10 minutes of arriving – so thoughtful! During our stay, Manager Van quickly and effectively handled all our needs, big and small. We wanted to try local seafood but were worried about tourist traps, so Manager Van recommended a local eatery frequented by residents. The food was delicious, and the prices were very reasonable – much better value than the popular influencer-recommended spots. My child forgot their sand toys, and Manager Van promptly brought over a brand new set of shovels and buckets, which kept my little one happy all afternoon. The level of service was just right – not overly enthusiastic to the point of being awkward, yet always responsive the moment we needed something. Professional and warm, it's truly rare to find such meticulously attentive service. We will definitely stay here again on our next visit to Sanya, and I wholeheartedly recommend this hotel and Manager Van's amazing service to anyone planning a trip to Sanya. Choosing this place ensures you won't be disappointed!

True to its reputation as a venerable five-star hotel in the city, everything from its location and design to its facilities and service is top-notch. EX, who handled both the front desk and concierge duties, helped us upgrade our room during check-in. We got a spacious sea-view room with fantastic scenery, and they even thoughtfully converted the living room sofa into a sofa bed. The hotel's foam party and pool were a huge hit with the kids. On our second night, we opted for the BBQ buffet on the hotel's lawn – incredibly delicious and excellent value for money. We were lucky enough to have the entire lawn to ourselves that evening, enjoying one-on-one service from the chef. We'll definitely be back the next time we visit Haikou!

I was thoroughly impressed by the service at this hotel! From helping with luggage to check-in, everyone greeted us with a smile. I was traveling with my child, and the front desk immediately provided a toiletries kit, which my child loved. Our butler, Nita, was incredibly helpful, answering all our questions and even assisting with booking a travel photoshoot. In the evening, she prepared a bedtime dessert for my child – the papaya and white fungus soup was delicious! Before we checked out, Nita also arranged a late check-out for us, telling us not to rush, which was incredibly thoughtful. I definitely have to commend the hotel's service! 👍🏻

I'm so lucky to have found such a great place to stay! The room was very clean, the facilities were new, and the view was amazing. Enjoying the sea breeze and a drink was so relaxing. The service was also excellent, and the pillows were incredibly comfortable. Could you sell me one? 😊

Our stay at the Atlantis Sanya was nothing short of extraordinary. From the breathtaking ocean views to the luxurious amenities and world-class hospitality, every moment felt unforgettable. A special thank you to Dyana, our butler, whose professionalism, warmth, and attention to detail made our experience truly seamless. Dyana went above and beyond to ensure every need was met, making us feel valued and exceptionally cared for throughout our stay. They showered us with gifts.  We would also like to recognize Helen at the signature restaurant, Ossiano. Her exceptional service, welcoming attitude, and deep knowledge of the menu elevated our dining experience to another level. She made every meal memorable with her kindness and attentiveness. The combination of luxury, outstanding service, and unforgettable dining makes Atlantis Sanya a destination we would highly recommend to anyone seeking a premium resort experience. We look forward to returning again soon.

This is our second stay at this hotel, and it was just as satisfying as the first, which is why we chose it again for our vacation. The overall living experience at the hotel is very comfortable, the room offers expansive views, and the sea view is particularly beautiful, making for a truly pleasant stay. We heard that an undersea tunnel and a grand theater are currently under construction near the hotel, part of a Sanya municipal project, which is completely understandable. The hotel's breakfast buffet is excellent, with a rich variety of dishes and great flavors – we were very happy with it. As we traveled during the May Day holiday, there were quite a few guests, so a larger crowd was to be expected. The overall service was 10/10 thoughtful and attentive, and the value for money is excellent. We're always happy to choose this place whenever we come to Sanya and will definitely return!